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Wilson Chau (Customer Service Lead)

Family Photo Storage Options

Written on August 28, 2017 by Wilson Chau

I'm not a professional photographer and neither is my wife. Heck, we're not even amateur photographers either. I'd say we're more social photographers. Beyond the occasional spur of the moment, all our pictures are from special occasions like our kid's birth, vacations, birthday parties, etc. I'd imagine many of you are similar. We've amassed thousand of photos throughout the years, and our current method of backing those up is burning them to a DVD. There has to be a better way.



Read this article at https://www.pugetsystems.com/guides/1011
Jeremy Thomas (Customer Service)

Purchasing an Uninterruptible Power Supply

Written on August 28, 2017 by Jeremy Thomas

I was recently working on a video project at home when the power suddenly went out. While this is a not common occurrence where I live, it was great to have an Uninterruptible Power Supply save the day and give me time to do a proper save then system shutdown.



Read this article at https://www.pugetsystems.com/guides/1006
Brett Nordquist (Customer Happiness Engineer)

Nobody Uses That Anymore

Written on August 18, 2017 by Brett Nordquist

Whenever I'm feeling confident that I'm successfully contributing to raising five children, my 13-year old daughter does something to jolt me back to reality. That the was the case this week as I sat in the car and gently honked the horn as a reminder she was going to be late for dance practice.



Read this article at https://www.pugetsystems.com/guides/1000
William George (Puget Labs)

Stop Directly Comparing CPU Specs

Written on August 8, 2017 by William George

Every time a new generation of CPUs is announced, I see a number of people writing about how they think it will be faster (or slower) than current technology because of the advertised specifications. CPU specs alone don't tell the whole story, though, and comparing core count and clock speed across different brands or generations of processors is extremely misleading. Stop doing it!



Read this article at https://www.pugetsystems.com/guides/987
Jeff Stubbers (Mr. Customer Service)

An Introduction to Understanding 8-bit vs. 10-bit hardware

Written on July 17, 2017 by Jeff Stubbers

If you are a photo or video editor wondering if you should go with 8-bit or 10-bit hardware, this article is for you!



Read this article at https://www.pugetsystems.com/guides/986
Brett Nordquist (Customer Happiness Engineer)

The Best Service for Sharing Large Files

Written on July 14, 2017 by Brett Nordquist

Over the past few years, customers have asked us to recommend a service for sharing large files. In the past I've recommended Dropbox to those sending files under 2GB. But what if you need to send a really large file, say a 50GB file? And what if you need to send that 50GB file to five people in different locations?



Read this article at https://www.pugetsystems.com/guides/967
William George (Puget Labs)

Intel & AMD: The 2017 CPU Wars

Written on June 16, 2017 by William George

AMD is releasing a whole spectrum of new CPUs this year, from the consumer oriented Ryzen to the server-class Epyc. In response, Intel has accelerated their normal processor release cadence and is putting out new products across the board as well. We are here to explain a bit about what is going on, what to look forward to, and whether it is worth waiting for.



Read this article at https://www.pugetsystems.com/guides/957
Brett Nordquist (Customer Happiness Engineer)

An Unhealthy Obsession

Written on May 26, 2017 by Brett Nordquist

UPS delivered a box to my door two weeks ago. Inside was something I told myself I didn't need because I already had a phone and tablet. My spouse and close friend talked about theirs at a level that borders on a unhealthy obsession.



Read this article at https://www.pugetsystems.com/guides/944
Brett Nordquist (Customer Happiness Engineer)

Buried by Storage Options

Written on April 28, 2017 by Brett Nordquist

It's 10 PM on a school night, and I know where my kids are, but not my files. It all started when the post office delivered a manila envelope, sealed with enough packing tape to wrap a small country. That was the first clue that my father was the sender.



Read this article at https://www.pugetsystems.com/guides/928
Wilson Chau (Customer Service Lead)

Thunderbolt with PCs

Written on April 9, 2017 by Wilson Chau

We have recently an influx of Mac users wanting to migrate to PC but they generally have a few concerns. The first is having to learn Windows. The other is having Thunderbolt support. Let's see how we address those issues.



Read this article at https://www.pugetsystems.com/guides/902
Brett Nordquist (Customer Happiness Engineer)

I Got Schooled by a Group of 7th Graders

Written on February 17, 2017 by Brett Nordquist

If you're feeling overconfident in your public speaking skills, step into a class full of 7th graders. They are a tough crowd. That's what I did last week when my daughter's "Career & Technology" teacher asked me speak to her class about my work in technology. I prepared a 15-minute presentation that covered my years at Microsoft, a couple of startups, and positions at Puget Systems.



Read this article at https://www.pugetsystems.com/guides/890
Brett Nordquist (Customer Happiness Engineer)

Bring On The New Year

Written on January 20, 2017 by Brett Nordquist

The start to a new year is a good time to review your PC. Last weekend I pulled out my desktop PC and performed the following:



Read this article at https://www.pugetsystems.com/guides/878
Brett Nordquist (Customer Happiness Engineer)

Reducing Distractions

Written on December 20, 2016 by Brett Nordquist

A few years ago, the owner of Puget Systems told me about a product that had helped him focus on his work. I'd been feeling less productive and more distracted when trying to work, so I decided to install the application he recommended which is called Rescue Time. I installed the free version, and let it do its thing in the background.



Read this article at https://www.pugetsystems.com/guides/871
Brett Nordquist (Customer Happiness Engineer)

My 5 Favorite Products of 2016

Written on December 9, 2016 by Brett Nordquist

With 2016 coming to end, I thought it would be interesting to look back at some of my favorite products of the last year. I prefer products that seamlessly blend into my life. That means they shouldn't require a lot of updates or ask me to change my behavior very much in order to enjoy them. With that in mind, here are five of my favorite products of 2016:



Read this article at https://www.pugetsystems.com/guides/860
Brett Nordquist (Customer Happiness Engineer)

Backup Your Critical Data in 5 Minutes

Written on October 28, 2016 by Brett Nordquist

At least once a year, I take a call from a friend or family member who is despondent because they've lost pictures or video or other critical data stored on their computer. Sometimes they accidentally delete a file or a directly. Or worse, a hard drive dies, taking all their data to the grave. I listen and try to have empathy. I really do, yet I can usually predict the answer to the question I'll ask next: "Did you have a backup of your files?" It's probably a good thing they are explaining their situation to me over the phone when they tell me, no, they did not have a backup.



Read this article at https://www.pugetsystems.com/guides/857
Wilson Chau (Customer Service Lead)

A Weekend of VR Gaming

Written on October 5, 2016 by Wilson Chau

Since I work for Puget Systems and have access to some cool stuff, I had been "demo-ing" the new HTC Vive and Oculus Rift at work. Remember the Nintendo Wii and how it revolutionized gaming at the time? I was one of those that got up early in the morning and stayed in line for hours to get my hand on one. It ended up being one of the best purchases I made because I kept playing with that console for quite some time. I had the same feelings toward the HTC Vive with its controllers and room scale play. However, plopping down $800 for the Vive is a lot more than $250 (at the time) for the Wii. I had to make sure. So, I borrowed the HTC Vive for an extended weekend to see. I wanted to find out whether it was just "newphoria" as well as how my wife and kids would like it. The results were quite interesting.



Read this article at https://www.pugetsystems.com/guides/856
Brett Nordquist (Customer Happiness Engineer)

Let the Music Play

Written on September 30, 2016 by Brett Nordquist

While cleaning my garage this summer, I came across what remained of my music collection: about of 300 CDs consisting of jazz and classic rock. It's been three years since they'd seen the light of day, so I decided to donate them to a local thrift store. What was worth thousands of dollars me to a few years ago, was worth less than a tax write off today.


Posted in Technology | 1 Comment

Read this article at https://www.pugetsystems.com/guides/853
William George (Puget Labs)

Time for William to learn Linux

Written on September 14, 2016 by William George

I'm going to diversify my operating system portfolio, integrating the leading open source project into my existing range of Microsoft options. (Did I nail that financial analogy or what?)



Read this article at https://www.pugetsystems.com/guides/845
William George (Puget Labs)

Podcast - William on Photo Taco

Written on August 23, 2016 by William George

William was recently a guest on the Photo Taco podcast, hosted by Jeff Harmon. You can listen to the podcast on the Improve Photography website, with William's interview starting at about 13 minutes in.



Read this article at https://www.pugetsystems.com/guides/821
Brett Nordquist (Customer Happiness Engineer)

Everyone is a Creator

Written on July 10, 2016 by Brett Nordquist

My 12-year old daughter recently returned from a weeklong trip to Boston. Her friend invited her to join their family as they visited various sights around this historic city. They visited an aquarium, several museums and threw tea in Boston Harbor. Her favorite stop was a tour around Old Salem that concluded with a visit to the Salem Witch Museum. Before she returned home, she purchased a number of trinkets for her siblings that included a mini Declaration of Independence she set aside for her old sister.



Read this article at https://www.pugetsystems.com/guides/738
Richard Falk (Customer Support)

Confusion Regarding Product Specifications -Part One

Written on June 30, 2016 by

Today I am discussing product specifications, and if they can truly be trusted. In Part One, I will be covering Hard Drives and CPUs.



Read this article at https://www.pugetsystems.com/guides/808
Christopher Lee Crader (Customer Support)

ASUS Live Update Utility and Broken Security

Written on June 5, 2016 by

The ASUS LiveUpdate utility has been found to have a security flaw. It allows remote HTTP requests to push updates. How does this impact Puget computers that use ASUS motherboards?



Read this article at https://www.pugetsystems.com/guides/807
Richard Falk (Customer Support)

EVGA GTX 1080 Trade-In Offer

Written on June 3, 2016 by

If you have you purchased a new computer with an EVGA GTX graphics card within that last 90 days and want to upgrade to a new Pascal GPU, EVGA has a program to allow you to trade in your existing card and upgrade to a better or newer model.



Read this article at https://www.pugetsystems.com/guides/799
Samyntha Hubbard (Customer Support Lead)

A word from a Support Technician at Puget Systems

Written on May 10, 2016 by Samyntha Hubbard

Although our hope is that you will never have to call in to Support for assistance (we hope our machines operate at optimal performance out of the box and for many years without any hiccups) we realize that from time-to-time, you will need to reach out to us. Whether it is assistance with setting up or troubleshooting an issue with a newly purchased system or working to resolve issues with a system that has seen its share of years, we are more than happy to hear from you.



Read this article at https://www.pugetsystems.com/guides/798
William George (Puget Labs)

GeForce GTX 1080 & 1070 Frequently Asked Questions

Written on May 10, 2016 by William George

NVIDIA's announcement of the GeForce GTX 1080 and 1070 video cards has a lot of folks excited, and I've responded to several questions over the last few days regarding these cards. In an effort to help a wider audience who probably have similar questions, I've put together a summary of what we know at this point about these upcoming graphics cards.