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Problems Opening Programs in Windows 10

Written on August 7, 2015 by Christopher Crader

I've seen some cases where folks have had problems running programs after upgrading to Windows 10.  In particular, they'll get the programs appearing in the taskbar, but cannot get the actual windows for the programs to display.  After I was able to experiment with this, I found that it was specifically happening when systems have the Intel onboard graphics enabled, but weren't using its functionality.  Windows would pick up a phantom "monitor" and display to that, opening programs on it.  Luckily, this has an easy fix. You just need to disable the iGPU Multi-Monitor function in the BIOS.

To do that, use the steps below.

1. Restart the computer.  Tap on the Delete key on the keyboard to get into the BIOS.

2. Go to the Advanced Menu.

3. Go to the System Agent Configuration selection.

4. Go to the Graphics Configuration selection (you should see the screen below after selecting this).

5. Go to the iGPU Multi-Monitor option and change it to Disabled.

6. Press F10 to save and restart the computer.

This should clear things up!

Tags: Windows, Software, Setup, Windows 10, Upgrade

Hi Christopher,

Thanks for posting this! I checked my Bios, and I'm good to go.

On a somewhat related note...

I have a GeForce 430 for which there is Windows 10 driver available from NVidia. I will be upgrading my Obsidian to Win 10 this next week. I currently have the latest Win 7 driver.

Do Need to install the Win 10 driver before the upgrade, or...What will happen when I upgrade to Win 10?

Posted on 2015-08-08 17:50:40

I upgraded to Win 10 yesterday 8/10. After upgrading, the screen resolution defaulted to 1024x768 (I am using an NEC monitor). Once I installed the Win 10 compatible driver from NVidia, all is well. Just thought I'd let everyone know about my experience.
Btw: Win 10 is pretty snappy on my Obsidian, and appears to be working nicely, so far.

Posted on 2015-08-11 14:22:11

I've seen people run into this issue in a worse was as well. The system seems to be starting Windows, and then goes to a black screen. Turns out that it is Windows 10 trying to use the onboard video instead of the dedicated card, to the point that the monitor attached to the dedicated card isn't used at all! The same fix in the BIOS takes care of it, though: switching off the integrated graphics.

Posted on 2015-08-12 21:37:52
James Powell

I'm having the same issue with a Dell system. Stumbled upon this thread looking for a solution. I've attempted disabling "Multi-Display" in the BIOS, but I still get the task bar not working issue. The only way I can get the task bar to work is if I disable my onboard intel HD graphics and use only my NVidia card. The issue is that I need the onboard graphics to be enabled so that I can connect to the wireless display adapter in my office. If I select the NVidia as the primary display adapter and leave the Intel enabled I get the black screen during boot. Any help would be appreciated. On a side note, for some reason I have to have a monitor connected to the onboard graphics card at boot for it to appear in the device manager even though it is enabled in the BIOS.

Posted on 2015-11-02 23:38:48

Can also just be WIN button + P which can accidently send display to non-existent 2nd screen. Just press Win button + "P" should bring you to display popup and choose Desktop only option.

Posted on 2017-08-15 11:49:17