spacer
Puget Custom Computers  
Home         About Us         Support         Blog         Forums         My Account
spacer
America's Custom Computer Leader
P182 custom computer spacer
Puget Systems Blog
spacer
Desktop Desktops
Build your own
home, gaming or
media editing computer.
spacer Laptop
Laptops

Build your own
thin and light or
performance laptop.
spacer Server
Professional

Build your own
custom workstation,
rackmount or tower server.
spacer Computer Parts
Parts

Browse and buy
from our computer
parts
store.
Jon is the president of the company.  He is frequently exposed to opinions of the managers from all departments, so his comments on parts frequently come from the perspective of overall worth to the company.

A Look at Popular NAS Units

April 6, 2008 – 9:44 pm by Jon

Intel SS4000Network Attached Storage (NAS) has been on my mind quite a bit in the last year.  With the birth of my son last May, my wife and I are going crazy with our digital camera, and what used to be a nice and spacious hard drive is no longer adequate.  What’s worse, we’ve found that video is a much better way to capture all the little things we want to remember, which probably increases our storage needs by a factor of 100! 

On the business side, we’re encountering the same thing.  As our company grows, the 200GB network share we all use for shared storage has become both too small, and dangerously difficult to back up.  As we expand our website with more and more multimedia content, the need for “scratch space” has grown  exponentially.

Both at home and at the office, we need more space, and we need a good level of protection from data loss.   A NAS is a natural choice.

Read the rest of this entry »

Richard is the general manager of our sales and support departments.  He is frequently exposed to requests from customers as well as any escalated problems that come up in support tickets, so his comments are usually derived from his experience with both aspects.

Sound Cards: Creative Labs, and Alternatives

April 4, 2008 – 10:41 am by Richard

The last few days have seen a lot of negative press surrounding the largest sound card manufacturer on the block, Creative Labs. Here’s a little background on what’s happened:

Creative Labs has had a near-monopoly on the sound card market for a long time. Barring onboard sound controllers (like those integrated into almost all Nvidia and Intel based chipsets), Creative cards make up an overwhelming majority of audio cards currently in use. Creative has not done a very good job of getting Windows Vista sound drivers working which offer the same amount of features that their XP drivers have had. A lot of people have been really frustrated by this, since their expensive audio cards weren’t working or were giving reduced functionality.

Read the rest of this entry »

Daniel is our lead support technician.  He has the most technical knowledge of any of our staff, and his comments frequently come from the perspective of trying to eliminate as many support issues as possible.

My Perspective on Personal Computers

March 20, 2008 – 3:29 pm by Daniel

     My name is Daniel Brown, I am a PC technician.  I’m writing this article because I feel like, based on my experience, I may have some wisdom to impart regarding PCs.  I’ve been working with PCs for most of the last 13 years.  Even when not employed in the computer industry, I’ve consistently dedicated a significant portion of my own time to staying up to date with PC hardware trends and learning more about personal computers.  During my time in the IT industry, I’ve encountered more than my share of problems and done countless hours of troubleshooting.  In my current role as ‘Lead Support Technician’ here at Puget, I add to those hours of troubleshooting daily, dealing with modern PC systems.

Read the rest of this entry »

Jon is the president of the company.  He is frequently exposed to opinions of the managers from all departments, so his comments on parts frequently come from the perspective of overall worth to the company.

Drooling Over New Technology

March 20, 2008 – 1:52 am by Jon

I don’t drool often, but I have to say — this is an exciting time to be in the technology field.  We work closely with both Intel and nVidia, and they both have new products out that are changing the way I look at high performance computers.

Intel E8400Intel has recently released their CPUs based on a 45nm process.  The two CPUs we’re carrying today are the E8400 and the QX9650, but we’ll have more in a few weeks, when we plan to phase over to an entirely 45nm CPU line.  These new CPUs are faster, run cooler, and are cheaper than their predecessors.   They also are easier to overclock.

XFX 9600GTFrom nVidia, we have a similar refresh, as they roll out their 9xxx series of video cards.  We’ve had their 9600GT for a few weeks, and they amaze me.  They’re twice as fast at the 8600GT, and give the 8800GT a good run for the money.  If you know about the 8800GT, you’ll know that video card was impressive in itself, giving the 8800 Ultra some good competition.  On the high end, we have the 9800GX2 released on Tuesday, breaking new records for performance.

Read the rest of this entry »

Melissa manages our product inventory, and has first-hand knowledge of each part as it passes through our production cycle.  She also works extensively with the product manufacturers for replacements of damaged hardware, so her perspective is focused in the areas of quality control and reliability.

Customer Service that Serves Customers

March 14, 2008 – 9:59 am by Melissa

My job title at Puget is ‘Director of Inventory’, which is a fancy way of saying that I’m responsible for keeping track of any parts that aren’t currently inside a computer. Among other duties, I have the delightful job of arranging Return Merchandise Authorizations (RMAs) with our suppliers – just as our customers come to us for warranty support, we can go to our suppliers or the manufacturer to get defective parts replaced. It’s rewarding to see a stream of broken parts go out the door and come back in a couple weeks as shiny, functional equipment, but trying to get warranty support can also be one of the greatest hassles known to man.

Read the rest of this entry »

William is one of our most knowledgeable sales consultants.  He works with customer requests full time every day, and his opinion of hardware is usually shaped by his thorough understanding of customer needs and requests.

A little clarification about TV tuners

March 12, 2008 – 11:59 am by William

So during our Puget tech support/production meeting yesterday it was decided to stop carrying TV tuners for a while.  The idea is that we need to step back and see what hardware is out there, what our customers are expecting, and if the two are compatible - and more importantly supportable.  Since I’m sort of the resident HTPC expert here I wanted to put a little more info out there on exactly what a Vista-based home theater system is and is not capable of (as far as tuning in TV goes, anyways).

Read the rest of this entry »

Jon is the president of the company.  He is frequently exposed to opinions of the managers from all departments, so his comments on parts frequently come from the perspective of overall worth to the company.

Why Corsair power supplies?

March 2, 2008 – 8:43 pm by Jon

You may have noticed Corsair power supplies popping up in our product line.  I wanted to take a minute to tell you about why we’re doing this, and why I’m excited about it! 

When I was at CES a few months ago, I was not shopping for a new power supply vendor.  We have been using Seasonic for years, and have been very happy with their units.  And yet there are times when we find a company speaking our language.  Hype doesn’t get our attention.  Show us the product!  We want to see real, measurable quality.  At CES, in their suite at the Wynn hotel, Corsair spoke our language.  We weren’t looking to replace Seasonic, but Corsair was too good a fit to not get our attention.

Read the rest of this entry »

Perry is one of our most knowledgeable sales consultants, making recommendations to customers about the hardware that will work best for their needs.  His specific focus is in multimedia, with a background in Audio / Video production.

Vista SP1 Still Has Bugs!!!

February 29, 2008 – 10:20 am by Perry

Microsoft released Vista Service Pack 1 for manual download already, but it appears some users are having some major issues installing it. See here. I know we’ve all been waiting for this service pack, but I would recommend that you don’t upgrade until Microsoft makes it available within the Automatic Windows Updates. That way, you won’t have to wonder whether or not your system will be one of the ones that breaks while you’re trying to “fix” Vista.

Cheers.

Jon is the president of the company.  He is frequently exposed to opinions of the managers from all departments, so his comments on parts frequently come from the perspective of overall worth to the company.

Puget Systems Blog!

February 27, 2008 – 8:30 am by Jon

Everyone and their mother has a blog today, and we have been cautious about whether it is really a good addition to our company.  I’m happy to report that we have enthusiastically decided it is!  This blog will be a place where all Puget Systems staff can post their thoughts and stories, in a venue that we don’t really have otherwise.  It will be more formal than our forum posts, but not so complex as hardware articles.  We’ve often commented to ourselves that we have good information that the public needs to know!  Sometimes writing a full hardware article requires a level of research, data gathering, and formatting that is too daunting to make it worth while for more of your everyday thoughts.   This will give us that happy medium!   There are quite a few people here enthusiastic about getting started, and I look forward to seeing this in action.


[ Rate this Page ]
Build your Own... Desktop - Gaming - Video Editing - Liquid Cooled - Quiet - SFF/Mini - HTPC - Laptop - Server
Copyright 2008 - Puget Custom Computers Contact Us   |  About Us   |  Careers   |  Site Map   |  FAQ