What I Wish I Had Known Part 2

A little over a year ago, I wrote an article titled, “What I Wish I Had Known” that included specific feedback customers shared with me shortly after taking delivery of a new Puget Systems computer. Since that time I’ve talked to hundreds, if not thousands of customers, who have passed along more feedback that might be valuable to those who are configuring or considering a new computer.

With that in mind, here are a few more items our customers would change, if they could go back in time:

Windows Backup Options

Backing up your computer is very important. This post covers the various types of backups you can do on a Windows-based PC, with a few specific examples of related software and services.

Windows 10 Sales

Nearly every day a customer asks me how Windows 10 is doing in terms of sales. It’s usually wise to wait a few months to gauge how a new operating system is performing. As much as Microsoft wants everyone to move to Windows 10, it can take time for the hardware makers to test their products and release updated drivers for a new operating system.

Microsoft released Windows 8 to the public just under three years ago. It shouldn’t come as a surprise that we didn’t see a lot of pent up demand from our customers. We had a few customers who were curious and decided to make the jump, but the vast majority of our customer hit the snooze button on 8 and stuck with 7.

Windows 10 – What to Consider Before Upgrading

Windows 10 is available as a free upgrade for computers running Windows 7 and 8.1 through July of 2016. Many people are going to want to upgrade as soon as possible, but there may be some reasons to hold off from jumping on the bandwagon right away… or at least worth considering before you take the plunge.

The Perfect Operating System

The first computer I purchased arrived at my home with two operating systems: DOS and Windows 3.1. Most full-fledged programs ran in DOS, including nearly every game in the early 1990s. Besides pool, the game I played most during my college years was called Links Golf which ran in DOS. Without Links I’m convinced my GPA would be at least a half grade higher. I offset my Links addiction by installing WordPerfect for DOS which allowed me to write reports from home instead of the school’s computer lab

Traffic: Puget Systems vs. Netmarketshare

We thought it would be fun to compare a few of the statistics gathered by Netmarketshare to those we track through Google Analytics for visitors to Puget Systems.

According to Netmarketshare, they are the standard in tracking technology usage market share. They have been collecting and analysing data since 1999 and, while not without controversy, are highly regarded in their approach to ranking the most popular operating systems and web browsers.

The Digital Ecosystem

For many years my computing universe orbited around my Windows PC. For instance, the first time I searched Google, updated my status on Facebook or replied to an email I was using a PC.

But that’s not the case for many kids today where their first interaction with a computer is an iPod Touch, tablet or smartphone. Their computing universe resides on a small touch screen, and is dominated by apps. My world recently clashed with that of my 11-year old daughter when I asked for her email address and she replied that nobody emails anymore.

Windows 8: Surviving without the Start Menu

As a sales representative at Puget Systems, I’m often asked by customers considering a new PC if they should have us install Windows 7 or the new Windows 8 operating system. When I began running Windows 8 a few months ago, I kept a running list of features I enjoyed along with a few I found perplexing. Over time, my list has grown and contracted, but a few items on each side of the coin have remained.

One of my coworkers has already put together a helpful list of new features while another helps you decide if Windows 8 is right for you. I’m going to take a different approach by sharing my Windows 8 experience with those of you whom I don’t get to speak or email with each day.

Is Windows 8 Right For You?

Windows 8 launches this fall, on October 26th to be precise, and it is shaping up to be the most controversial Windows edition ever. Past versions like Vista and Millennium Edition were underwhelming, certainly, and others like Windows 95 and XP changed the face of Windows dramatically – but each new version has generally been an attempt to improve the user experience. Some focused on better performance, others on a newer and sleeker interface… and while there were both successes and failures Microsoft has managed to maintain dominance in the PC operating system market.

The latest version of Windows, however, has a lot more to it than just a shiny new taskbar or updated applications: it represents a shift in the whole interface from a traditionally mouse-centered approach to a touch-centric design. The last time that Microsoft tried to add an interface option to Windows was Media Center, which was introduced part-way through the life-cycle of Windows XP and brought a ‘ten foot’ interface designed for use in a living room. That was simply an added interface option on top of the normal Windows UI, though, while Windows 8 has completely removed large parts of the traditional interface that PC users have become accustomed to.

Windows 8 Upgrade Offer

The next generation of Windows operating systems is nearly upon us, and lots of folks are downloading the recent Windows 8 Release Preview. The months leading up to a new OS are always a bit tricky for Microsoft: they have to release info publicly to build excitment, satisfy investors, and garner media attention – but at the same time that can lead to customers putting computer purchases on hold until the new software is available. If a substantial portion of the consumer base does that it would lead to poor revenue not only for Microsoft but also the companies building and selling computers.