During the installation process here at Puget Systems we install the 'Puget Systems Support tool'. We do this to help make it easier on you if you ever need to get in touch with our Support department. However, we also realize that some users may not desire this feature in their system. This guide offers step-by-step instructions for those that wish to remove the tool.
Step 1:
Start the computer normally and wait for everything to load.
Step 4:
Next open 'File Explorer' and navigate to 'This PC'
Step 6:
Open the 'C' drive, often named 'Local Disk'. In here you will find a folder named 'MySupportAssist'. Right click this folder and select 'Delete'.
Step 7:
Restart the computer.
Step 8:
Once the system is back up and booted to the desktop, you can check the Taskbar in the bottom right to confirm the application is no longer loading.
Updates
We will update this article if needed and post those updates here.
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