What I Wish I Had Known Part 2

A little over a year ago, I wrote an article titled, “What I Wish I Had Known” that included specific feedback customers shared with me shortly after taking delivery of a new Puget Systems computer. Since that time I’ve talked to hundreds, if not thousands of customers, who have passed along more feedback that might be valuable to those who are configuring or considering a new computer.

With that in mind, here are a few more items our customers would change, if they could go back in time:

Traverse Pro Battery Maintenance

The batteries in our Puget Traverse Pro are lithium-ion (Li-ion) batteries.

Throw out everything that you thought you knew about battery charging. Lithium-ion batteries are a completely different animal from how other types of batteries work and are charged, maintained, and stored.

Small Business Singularities

I’m going to coin this transformation as the “small business singularity.” If you’re a science fiction fan like me, you might already be familiar with the idea of a technology singularity. In a small business, this transformation happens when the founder is no longer the sole source of initiative in the business.