I had the mission to write a blog post that conveyed how we keep the repeat business of so many of our customers. After writing several drafts, I realized that the post had already been written by our customers — in the form of personal emails I receive on a daily basis. With their permission, I offer you two emails I have recently received. They do a very good job of summarizing why people keep coming back to Puget Systems.
As big as 2015 has been for us here at Puget Systems, we aren’t looking back. We are looking at 2016 as an opportunity to build upon our success and get out there where our customers are to learn more about them, learn more about their workflow, and find out what more we can do to optimize our systems and experience to those exact needs. That is why we have a big tradeshow calendar lined up for this next year.
Sunday is my quiet day. Made more so today, by the fact that our kids (all four of them) went to my parent’s house yesterday for an overnight visit. I set aside Sundays to be a relaxed, stress free day that allows me to recharge. Lately, here at Puget, I have been recommending that practice to everyone on our team.
“Why now, in particular?” you may ask.
It’s been nuts.
In the past year, we have been slowly expanding upon the service we provide here at Puget Systems for our rapidly growing business and government customers. Introducing: Account Management. This new service is designed to give your company an inside man here at Puget Systems and a single point of contact for any need your company might have when working with us.
We focus on feedback because we are in a relationship with every single on of our customers. Like any good relationship, it requires both talking and listening. Can you think of a healthy relationship where one person does all the talking? Too many times companies invest huge amounts of resources on messaging — manipulating, adding nuance or changes — when it could come more naturally when you introduce listening into the organization.
Introducing the newer, smaller Peak Mini and Serenity! Same power, smaller size.
All kinds of things come up during the build process. We check and double check. We tweak. We modify. We look for the perfect. Perfect builds take time and our standards are high. We want you to walk away feeling that every dollar you spent, every day you waited was absolutely worth it.
I thought I would take a minute and let you all know how Puget Systems is doing as a business and how our 2014 shaped up.
How was 2014? In a word? Stunning.
To the best of my knowledge, it’s been at least six years since we’ve written about life behind-the-scenes here at Puget Systems. So we’re going to kick off a whole new generation of newsletters – focused more on the people and less the technology – as we dive into this summer season of 2014. I hope you enjoy this little glimpse of what working at Puget Systems is really like, day to day.
Windows 8 has been out for about a year and a half now, and it is common knowledge that Microsoft’s newest operating system has received mixed reactions. The new start screen (I still have to stop myself from calling it Metro!) is a jolting departure from the user interface that Windows users have been accustomed to using since 1995. One unique thing we do here at Puget Systems, is we reach out to nearly all of our customers after they have had a chance to use their new PC. We ask them how it is working for them, and what we could have done better. We learn a LOT. So, what do our customers have to say about Windows 8, and what is Puget Systems doing to respond?
Puget Systems builds custom workstations, servers and storage solutions tailored for your work.
We provide:
Extensive performance testing
making you more productive and giving better value for your money
Reliable computers
with fewer crashes means more time working & less time waiting
Support that understands
your complex workflows and can get you back up & running ASAP
A proven track record
as shown by our case studies and customer testimonials
