Any time you use new computer components, you are subject to the risk of manufacturing defects, shipping damage, and many other possible sources of hardware failure. A “burn-in” process stresses the components in a system, so that if they are close to failure, we can make sure they break here – allowing us to fix or replace them before the computer gets to our customer. It is much like the way Boeing puts huge stresses on aircraft wings before flying the aircraft: if the wings have a defect, and are going to fail, they want that failure to happen before the aircraft leaves the plant. So, a burn-in test helps ensure that only hardware without defects leaves our facility.
What exactly do we do? The first test we run is very targeted, with a rigorous memory verification tool that makes sure the proper amount of system RAM is detected and that it functions without error for an extended period of time. This test also hits the CPU pretty hard, and depending on the amount of memory in the computer can last several hours. It is critical to make sure that the RAM is rock-solid before moving on, though, since misbehaving memory can cause a whole host of issues once the operating system is up and running.
Next, Windows is installed and all driver and OS updates are applied. Afterward, we run several benchmarks to collect performance data which we use to make sure the workstation is performing as expected for its particular specifications. Toward the end of that process we use a combination of utilities at the same time, with the specific intention of pushing the hardware to its limits – putting the CPU, RAM, and GPU(s) under heavy load for several minutes to ensure stable operation, before considering the PC ready for quality control. A similar system-wide stress test is run again as part of QC, where we can also monitor temperatures to ensure adequate cooling and power draw from the wall to verify that the included power supply will be able to run the computer safely.
Read what our customers have to say about our burn-in process!
Legacy Testimonial: 68
Rating: 10+++ Why?: Excellent response to questions before buying. Computer customized exactly how I wanted it. Good prices (I price-checked everything and found most prices very reasonable – especially since Jon configures, updates and tests everything). I built my last computer – not worth it for the time/headaches – let Jon build it for you! If you don’t believe me, go to Tom’s Hardware and do your homework. By the way…my new computer RIPS!!! Thank you!
Legacy Testimonial: 67
THe new layout is fine. I was never a fan of the blue backgorund. But one fact that really does bother me is that on a 800 x 600 resolution, you have to use the horizontal resize button to see all the text. I wish that the most common resolution isn’t discriminated against!
PS. I am very happy you added support for Mozilla!
Legacy Testimonial: 66
It was nice to find a company that is both knowlegable about their products, and very customer oriented. I would (and will) recomend Puget Custom Computers to anybody that is interested in getting the most for their money.
Legacy Testimonial: 65
Hi Jon:
Everything seems to working fine…the systems great.
I’ll be looking to Puget Custom Computers for all of my personal and company [Dial One Telecom Inc] computer requirements.
Legacy Testimonial: 64
I was very satisfied with my whole experience at Puget Custom Computers. From the website, to the phone support, to the customized system and updates online. Jon Bach even called me a couple of times to resolve issues during the setup and installation. When I had a small question regarding a video driver, he emailed me a thorough explanation with links to all the software drivers I needed. Jon came through on every thing he said. The equipment was here and running on the day he said it would be done. He even installed an OS using my serial number to test the drivers, etc. The only reason I did not give Puget a 10 out of 10 rating is because I saw the cordless keyboard and mouse I ordered at Staples for $20 less the next day. Though I know one would never get the support, service, and care at Staples.
Legacy Testimonial: 63
I’ve already offered positive feedback on the purchase I made from Puget. This entry is for the patient and thorough customer support offered by Jon Bach. He offers knowlegable and effective hardware AND software support. Thanks again, Jon!
Legacy Testimonial: 62
Jon Bach almost bent over backwards to help pick out the best system possible for my wants and needs.. Thanks to him I now have a computer that won’t freeze on me like my old Hewlett Packard system.
Thank you Jon!!
Proudly Serving SPC Matheson
Legacy Testimonial: 61
wow, this site is mega1337. I was very impressed with the way the custom comp set up was layed out, it even shows you a pic, lol. This was the only site that allowed me to choose exactly what i wanted, and to get it at a good price. Its just so hassle free and easy to deal with. It’s even computer shopper n00b friendly, allows you to consult with the company on compatability and tells you whats what. Its very nice to find a good site that lets you get what you want in the midst of all those messy sites and low rate companies.
Legacy Testimonial: 60
I searched and studied a wide variety of internet computer sites. I needed a system specific to my needs. Every site I went to had some form of restriction, an inflexability that did not suit my needs. If I wanted one thing I had to take another (which I invariably did not need). Puget Sound was the only, and I mean the only, internet site that allowed me to choose the components I wanted (and even double checked to verify component compatability). The only site that did not try to market a cheap system (some of us would know the difference) at a comparatively not-so-cheap price. The price is completely fair and the free shipping is beyond the call of duty. I buy a lot of equipment for my hospital and will attempt to refer our IT business to PCC! An absolute pleasure to do business with this company.
Legacy Testimonial: 59
I received my computer last week, and I am very pleased with my purchasing experience with Puget. From start to finish, communication and service has been great. It’s exciting to have found such a diamond of a company to deal with! There is no need to ever deal with the unresponsive behemoths when it comes to buying a great computer.
Read more testimonials from Puget Systems clients.