Serenity Background
Serenity PC
A powerful personal computer
optimized for quiet operation.

Puget Systems Professional Advice For Puget Serenity Legacy
Jon Bach (President)Jon Bach (President) Says:
This is the most silent PC you'll find out there. We have to put this PC in a quiet room, and turn off the monitors and the lights just to hear it!

Daniel Brown (Customer Service)Daniel Brown (Customer Service) Says:
The Puget Serenity SPCR Edition is our quietest system. It's quiet to an almost ridiculous extent. I can't even hear it unless I put my ear right up to it's fan vent. Most people don't expect this level of quiet operation.

Jeff Stubbers (Mr. Customer Service)Jeff Stubbers (Mr. Customer Service) Says:
If an absolute dead quiet system is what you are looking for, then the Serenity, and Serenity Mini certified systems are definitely the way to go. It's a good thing these systems have power light indicators, because these systems are so quiet that you may not even know they are powered on! ;)

John D. (Production Technician)John D. (Production Technician) Says:
The Puget Serenity SPCR Edition is probably my favorite system in our lineup. Our quiet modifications really push the limits of quiet computing. We have noise dampening in the form of custom-cut acoustic foam sheets applied to the top, front and sides of the case, and dense foam blocks filling up empty drive bays. Combined with careful selection of parts and special tuning of our quiet fans, we're able to build a PC that is less noisy than some systems that have no moving parts, all without sacrificing processing power or cooling efficiency!


Puget Systems Professional Advice For Puget Serenity Mini
Wilson Chau (Customer Service)Wilson Chau (Customer Service) Says:
The Serenity Mini SPCR is great if you want a totally quiet computer in a slightly smaller package.

Jeff Stubbers (Mr. Customer Service)Jeff Stubbers (Mr. Customer Service) Says:
The Serenity Mini is a great choice for our most quiet system in a smaller form. The regular Serenity Edition is 20.375" tall x 8.125" wide x 20.375" deep, where the Serenity Mini is 17.1" tall x 8.3" wide x 17.2" deep. (Keep in mind that you want to leave a couple extra inches behind your system for your cables).


Puget Systems Professional Advice For Puget Serenity Home Theater
Jon Bach (President)Jon Bach (President) Says:
I run this PC myself at home, and I love it. No more monthly TiVo charges, and I am in full control of my home theater. We even do some light gaming and the Intel HD graphics are surprisingly good!

Oscar Tirado (Production Technician)Oscar Tirado (Production Technician) Says:
I really enjoy the whole concept of having a HTPC. It allows you to access all of your media from other computers on your home network & can do some moderate gaming depending on your graphics option. Our Serenity HTPC is extremely quiet, it's rated @ 20dBA because of a custom bios that we install. It allows us to configure & tune our fan options more thoroughly. Our Serenity chassis also comes with a unique black front black bezel that lets it blend in with any Home Theater configuration. So if your someone that goes all out on your entertainment center, you'll definitely need a Serenity HTPC to complete your setup.


Puget Systems Professional Advice For Puget Serenity Professional
Jon Bach (President)Jon Bach (President) Says:
We've been building quiet PCs for years, and this is my favorite. It is amazing how much performance we can get into such a quiet workstation. If you're in the Seattle area, come by and check it our for yourself. You'll never go back.

Daniel Brown (Customer Service)Daniel Brown (Customer Service) Says:
If you find the Puget Serenity configuration too restrictive, the Serenity Pro may be a good match for you. It allows more customization, though it is somewhat louder too.

Serenity Media Coverage

This page details some of the more prominent media reviews and features that have been done.
Do you see a feature on Puget that is not in this list? !


Mashable
Mashable
http://mashable.com/
February 17, 2013
Quote: So we search for the perfectly silent yet enormously powerful PC. And Puget Systems delivers: a quad-core machine with extraordinary power, a fast, quiet solid-state drive and a graphics card that can handle just about anything you throw at it. And it does all that with complete silence. Sure, it makes some sound, but you can't hear it unless you place your ear directly on the PC case itself. In other words, there's no way for this PC to be any quieter.

Read the full review here.

PCWorld
PCWorld
http://www.pcworld.com/
February 6, 2013
Quote: The good news is that the stealth ninja of performance desktops is equal parts stealth and ninja—the Serenity Pro is both super-quiet and an excellent overall performer.

Read the full review here.

Silent PC Review
Silent PC Review
http://www.silentpcreview.com
December 10, 2012
Quote: The Puget Serenity Pro SPCR Edition easily qualifies as a Certified Silent PC. The measured sound pressure level of 11.5 dBA@1m at idle and 15 dBA at full system load and 30°C room temperature is very impressive and unprecedented.

Read the full review here.

Silent PC Review
Silent PC Review
http://www.silentpcreview.com
November 10, 2011
Quote: The Puget Serenity Mini SPCR Edition is just as silent as the Serenity, SPCR Edition v.3. The measured sound pressure level of <11 dBA@1m at idle and not quite 13 dBA at full system load is at the same level as any fanless PC with no moving parts; the fanless PSU alone will emit enough electronic noise at full load to match this SPL.

Read the full review here.

PC Perspective
PC Perspective
http://www.pcper.com
November 2, 2011
The Serenity HTPC wins an "Editors Choice" award!

Quote: If you are looking for a quiet system to add to your home theater, and don't need gaming as one of the features, then we would highly recommend looking to Puget Systems and their Serenity line of systems.

Read the full review here.

Maximum PC
Maximum PC
http://www.maximumpc.com
August 3, 2011
Puget Systems earns a 9 out of 10 score with the Serenity Mini!

Quote: Is the Serenity Mini really that quiet? Yes. The rig is dead silent, which is more of a mind-bender than anything. You expect a system running at 4.5GHz to make some noise, but this is a black hole of silence.

Read the full review here.

G4 Attack of the Show
G4 Attack of the Show
http://www.g4tv.com/attackoftheshow
April 6, 2011
Quote: One of the main reasons Puget Systems used this case is because they can make it practically silent, even when you're playing games and it's amazing how quiet it is. We even brought in a decibel meter just to see how loud it is; this is easily the quietest gaming PC we've ever reviewed. It's got a lot of padding in the case to make it quiet, and the fans spin slower than usual, but we didn't have any problems with overheating at all while we were playing.



Read the full review here.

CPU Magazine
CPU Magazine
http://www.computerpoweruser.com/DigitalEditions/Default.aspx
March 18, 2011
The Serenity Home Theater offers the best of all combinations for an HTPC; it's designed to fit in with your home-theater equipment, exceptionally quiet, and capable of playing back all kinds of media. Add a dual HDTV tuner and you've got yourself a complete entertainment center companion.

Read the full review here (page 33).

Tekzilla
Tekzilla
http://revision3.com/tekzilla/
March 15, 2011
Puget Systems sent us one of their super quiet†Serenity custom HTPC builds for testing. Find out why Rob's so impressed by this machine (and its †Core i5 2500K CPU), and some advice on when to buy and when to build in the video!



Watch the full review here.

Mashable
Mashable
http://www.mashable.com
February 19, 2011
Quote: Even when I transformed our Midwest Test Facility into a completely silent environment by shutting down everything that makes even the slightest noise, including the refrigerator and the heating system, I still could not hear a peep emanating from of this PC.

Read the full review here.

Anandtech
Anandtech
http://www.anandtech.com
February 10, 2011
Quote: Puget Systems clearly thought the Serenity from the ground up, and there's some careful consideration going on here to ensure the quietest system. This is a smart design if ever I've seen one, and you can't argue with results: Puget Systems set out to build a silent computer and they've achieved it. The Serenity runs, under load, quieter than most laptops I've tested run at idle. We can't test the noise level because it basically sits beneath the noise floor of my apartment complex and I just don't have gear sensitive enough to pick it up.

Read the full review here.

Silent PC Review
Silent PC Review
http://www.silentpcreview.com
January 17, 2011
Quote: The Puget Serenity i7 Sandy Bridge SPCR Edition extends the tradition established by the previous iterations of this PC. It is superbly assembled, provides better performance and draws less power than its predecessors, and remains extremely quiet in our test conditions.

Read the full review here.

FutureLooks
FutureLooks
http://www.futurelooks.com
October 11, 2010
Quote: The Puget Systems Serenity system is an inaudible work of art with innovation attributed to their process for selecting a unique combination of components for the task.

Read the full review here.

CPU Magazine
CPU Magazine
http://www.computerpoweruser.com/DigitalEditions/Default.aspx
October 1, 2010
Quote: Puget, the builder makes sure that you know what was done step by step when building your custom PC. After we configured our Serenity Mini, Puget immediately began assembling it and provided us a Web link where we could track the system’s progress in real time, including during the benchmarking process. And when the Serenity Mini was ready to be sent out, Puget sent us photos of the finished product.

Read the full review here (page 6).

Silent PC Review
Silent PC Review
http://www.silentpcreview.com
September 29, 2010
Quote: Our hats are off to the Puget development team for their pursuit of excellence. Puget's SPCR-certified Serenity PC is a truly well-crafted high performance computer at the cutting edge of silent computing.

Read the full review here.

TweakTown
TweakTown
http://www.tweaktown.com
August 25, 2010
Quote: We didn’t have a decibel meter on-hand when we were testing the Serenity, but let’s put it this way; even with the Serenity sitting at ear-level on top of a desk, any noise the machine might have made was drowned-out by the humming of a refrigerator down the hallway. This held true even when stressing the system with intensive gaming and encoding tasks.

Read the full review here.

PC Perspective
PC Perspective
http://www.pcper.com
August 6, 2010
Quote: Puget came to us just a couple of weeks ago with another unique system. This time, rather than focus on raw performance, the engineering and design teams decided to make a gaming machine as quiet as possible using currently available components and a little elbow grease. Thus, the Serenity was born and with the help of the guys at Silent PC Review, we have a CrossFire based gaming rig that was was never audible over our ambient noise levels.



Watch and read the full review here.

This Week In Computer Hardware
This Week In Computer Hardware
http://twit.tv/twich
July 28, 2010


See their full podcast here.

Tekzilla
Tekzilla
http://revision3.com/tekzilla/
July 2, 2010
Quote: Loyd Case is back! He has been reviewing the Puget Systems Serenity, a sub-20dB gaming machine. That is seriously quiet! More the DIY type? Loyd has the word on how to use components like the Gelid Tranquillo CPU cooler, the Antec P183 case and CP 850 PSU in concert with Acoustipak foam to build your own super quiet PC!



Watch the full review here.

Silent PC Review
Silent PC Review
http://www.silentpcreview.com
June 18, 2010
Quote: The Puget Serenity is a welcome addition to SPCR-certified silent PCs. It is a carefully crafted high performance computer that compares well with any other computer of similar components in mid-2010, with an acoustic footprint that is very small. The noise of this system will hardly be audible in many environments, and certainly not in any ordinary office. At the same time, the Serenity is as well cooled as any PC around, which bodes well for a long and stable usable life.

Read the full review here.

Boing Boing
Boing Boing
http://gadgets.boingboing.net
January 7, 2010
Quote: On the outside, it's a classy, if nondescript Antec case. Inside, however, it's calmed with acoustic foam panels, dampened screws and other vibration-reducing handiwork. And while Puget's online configurator lets you change most components, it defaults to selections tested for quiet operation. The result is a pleasing murmur, if not complete silence...

Read the full review here.

Silent PC Review
Silent PC Review
http://www.silentpcreview.com
June 30, 2006
Quote: Once again, Puget Custom Computers has delivered an exceptionally quiet system — this time at a more reasonable price. As shipped, the system is as quiet as any system we've built on our own, and probably faster.

Read the full review here.


Read what our customers have to say about Puget Systems!

While reviews and awards from major publications are great, nothing speaks louder than the words of our customers.

"I was looking for a custom computer for Photoshop. I searched the web and researched several online companies but kept coming back to Puget Systems. I was impressed by the lifetime labor and tech support, and their dedication to quality. I created an account and started working with customer service rep Jeff Stubbers. He helped me through the build and we emailed back and forth on several occasions to discuss the proper components and setup. He was very patient and was understanding of me wanting to keep the price reasonable. I finally order the computer and it arrived within 2 weeks. They provide a complete status report on your build as the process moves along, and even sent me a you tube video of a technician going over all aspect of my computer, so I was aware of every stage of the build. The computer arrived in great shape. The quality, attention to detail, customer support was all incredible and I would highly recommend Puget Systems to anyone needing a custom built computer. Very impressive!!!"
Richard Phillips [Send Email]
Rating: 10/10   Date: 02/18/14

"I had been looking to build a custom gaming PC for quite a while and had been all around the web looking at different manufacturers, I stumbled onto Puget System's mainpage as a direct link from logicalincrements.com. It looked underwhelming at first but I figured I would give it a go and see what kind of configuration I could come up with. After setting my original config I selected the option for review by a professional, expecting the usual no response or useless "its up to you" reply. By the time I woke up the next day ( I originally sent the request at 5am) I had a detailed response from Will outlining the positives and negatives of different choices and an open offer to e-mail him with further questions. What sold me was that he actually steered me out of useless frills and into choices that would add to the stability and/or performance of my system, he stayed away from pointless upsells and helped me build a really solid PC that would do all I needed it to do and then some. That experience sold me 100% on Puget as MY custom builder, and the only builder I would recommend to anyone.

It only got better from there, after I finalized my order and it was prepping for assembly I noticed the meticulous work their staff puts into every facet of production. Oscar did what I would call the finest wiring job I have EVER seen, and as an avid PC gamer I have seen some excellent custom PC work. The wiring looked artistic in a way, his pride in what he does shows and I hope next time I buy from Puget (and I will) he will be the one wiring my rig. After Oscar assembled it, Kyle did a great job trying to break it and probably put more stress on my system than I ever will, every part was meticulously strained and benchmarked. Every member of the service and production staff is top notch IMO.

No corners are cut by Puget, their quality and pride in both service and product show. I can't see myself buying from another company as long as Puget is building rigs for gamers like me."
John Cadotte [Send Email]
Rating: 10/10   Date: 02/18/14

"I have purchased many computers over the years. Most of my computers were custom configured from Dell, Gateway, HP, Micron etc. The level of customer service from the sales / ordering folks have been fantastic. When my computer arrived the packaging the computer was shipped in was over the top. Not even Federal Express known for tossing packages on the front porch could have damaged this computer. Also, there was shipping protection on the inside of the computer case as well.

The Manual Puget Systems provided has been very helpful in getting setup on my new computer. This is a very nice system and I am excited about my new purchase."
Randy Freeman [Send Email]
Rating: 10/10   Date: 01/24/14

"Purchased a Serenity. Very pleased with system and support. Nice touches like letting you know progress of build and thermal imaging to show build is done with reliability in mind, not just silence. And the system really is amazingly quiet, effectively silent."
Dave
Rating: 10/10   Date: 01/04/14

"I recently had puget systems assemble a Home Theater PC for me. My decision to go with Puget was made easier once I learned more about the company the the steps they take to make sure that EVERY system they build is custom to the clients request/needs. I found this this out through searching for information about this company first before doing business with them and viewing videos on their system assembly process. I then proceeded to setup a custom HTPC build and immediately got a follow up email about the my specified build from one of their sales associate. I was actually pretty baffled that the sales associate told me to downsize some components as it was not needed for my specific use of the HTPC and that I could get great results with their recommended build and SAVE MONEY! This is not something that you usually see in Sales, and It proved even further to me that this was the company I was going to do current business with and even Future business with. They are very meticulous with their build process and I witnessed that on my build at the quality control portion of the build where a component(USB port) was not functioning and the Started the build over again. Thats awesome attention to detail!!! I am very pleased with how much this company has focused on providing great customer service. Thanks Puget, Keep up the great work."
Michael Maghinay [Send Email]
Rating: 10/10   Date: 12/17/13

"I have just received my custom made B460i 14 inch Traverse Laptop.

In two words "Top Shelf".

1. Watch John Bach's Video, everything stated is true and more.

2. I suppose I had looked at some 10 or more Companies shelf ready Ultra Books, and these are fine unless what you want is specific, and I was.
I wanted not only a Haswell 4th Gen i7 with the integrated 5200 pro Iris GPU in a laptop... but I also wanted Samsung's Pro series 512 SSD, not RAID, not etc... and none of the major pre-built had these, or made some other complication.

So I went looking for a customer builder, and there are several, I almost went with another builder (or so I thought) because I didn't
know Puget existed at that moment... Here is what I found... Many other builders can build a custom desk top, and advertise they can build a custom Laptop, however when you can't be switched
to a computer they can build, you suddenly are required to meet their standards of some kind, one sited the homeland security Act... at any rate I am very fortunate to have literally stumbled upon
Puget as Puget has exceeded every expectation I had and even some of their own. ( this has the quietest fan... I can hardly hear it.)

A. No outrageous something I had to provide, just what any normal over 2k purchase required. You think that should have been easy, so did I, give it a whirl .

B. No Bull Crap Period.

C. These are guys are Pro's, as they finished the build, I was able to log in and see day by day, sometimes by the hour... what was being pulled, ordered, available, who was installing what, testing,
the test results, the burn results (I might have been able to assemble something that resemble's this computer in my static environment, with out breaking something... But if something was failing,
or not running as it should I would have to have used the WTF method of elimination to find the problem child.) Puget put this computer through a major Burn in Run, sent me the results in images, and a
complete copy in rebut-able CD format with my own CD copy of the OS, drivers on and on, Over and beyond....

3. The computer arrived in perfect shape, and I even know who boxed it, as it arrived ahead of schedule before Christmas, a day before the early date by FEDEX.

Bottom Line: You do not have to know exactly what you want to have a custom machine built, these guys don't presume, but will help if you want it, if you know what you want, you will appreciate these guys.


J. Love
Louisville Ky"
J Love
Rating: 10/10   Date: 12/17/13

"The whole process of ordering a computer from Puget Systems has been an eye-opener. I received great individual attention and support at each phase of the process including configuring the order, reviewing progress of the build, shipment and follow-up. The people who supported me were consistently helpful and always willing to explain things and make recommendations to better meet my needs. The computer itself is beautifully and sturdily built and packaged. I would absolutely use Puget again in the future."
Alan Bickett
Rating: 10/10   Date: 12/09/13

"OK, now I'm embarrassed. I have purchased 8 gaming desktop and laptop computers from Puget Systems over the past 8 years, and this is the first time I have sat down and submitted a testimonial. It was always "I'll get to it tomorrow". That is tragic because Puget is such a rare company in this day and age that their outstanding work and company policies should be widely heralded. Thanks to Jon Bach's superb sales and tech support teams, all of my Puget machines have been a pleasure since "day one", and every single one of those machines is still running strong.

If I can give just one reason why I am a satisfied repeat customer of Puget Systems, it is their service. Any computer company can assemble hardware and make it work (for awhile), but Puget does much more than that. They build a solid, well made machine, from some of the best components available anywhere, that meets my specific needs both technically and financially. The ability to choose my favorite operating system and have it installed without a lot of other bloatware and malware is a big plus. The large selection of free software that can be added to my system is another plus. I get only the system I ordered -- nothing more -- no infuriating malware surprises. But it doesn't end there. Puget stands behind my machines from the moment they come off the testing line. In my opinion, that's where most other computer companies really fall short.

The Puget team consists of many fine people that have done their best over the years to make me a satified customer. Just to name a few, William George in Sales has been more than helpful in assisting me with configuring many of my machines some of which had rigid space and cooling requirements. His insightful suggestions have not only made my purchases better, they have saved me money. Scott Denoff in Tech has gone way beyond the pale in analysing and fixing some complex problems that have kept my machines running in top shape, and which in turn has kept me a very satisfied customer. These people are just a few of the Puget team that does really fine work in delivering products that I have been happy with for many years.

Another big plus is Puget's communications setup. You know what is going on all the time, whether it is a new system build or the repair of an older machine. This is another mark of a first class organization. Their communications are so effective that my being 3000 miles away on the East Coast is of no consequence.

I used a lot of superlatives in the above paragraphs, but they are all warranted. Puget Systems is a fine company. They make a fine product. They deliver great service. If their oustanding record continues, they will have me as a lifelong customer. There are very few companies in the world that I can say that about."
Armen Harian [Send Email]
Rating: 10/10   Date: 10/18/13

"Its been several months since I received my desktop from Puget Systems. Since then I have upgraded some software and added some hardware to the original build. This machine is very stable and so well constructed that even a non-expert like myself can make changes with confidence. From the moment I started playing with the what I want- the what I need- and the what I can afford aspects of getting this machine Puget was extraordinarily helpful. Every phone call was answered promptly by a knowledgeable person that didn't make me feel like a computer illiterate fool. Order process was painless. Delivery was right on time. Packaging was perfect. Computer was exactly as ordered including a pre-wiring request for a latter hardware addition. I guess you get the idea that I am a satisfied customer. I will buy my next computer from Puget Systems."
Rich
Rating: 10/10   Date: 10/14/13

"All I can say is WOW! What a pleasurable purchasing experience I had getting my latest PC from Puget Systems. I decided to skip building my own and searched out some of the boutique system builders online. Despite the builders that have higher visibility I found Puget Systems. I had a rough idea of the system I wanted and that was a quiet yet up to date system for photo and video editing. I can honestly say I was under pressure from some who said get an iMac and another who was trying to steer me towards a rig from Digital Storm. I read the reviews and did some research. I contacted Puget Systems through email and William was quick to answer. He suggested the Serenity system and after going over some build options that were within my budget and specifications his initial build actually cost less than I was going to spend. How about that? A company that didn't try to up sell on components! William was quick to respond to any questions or requests I had and although I upgraded the CPU cooler William said it would be a little noisier he was honest and very knowledgeable in the individual components. I submitted my order and since I was given a budget and it was under that figure I decided to upgrade my video card. William went over the pro's and con's and added the card. Once payment cleared the fun began. Puget Systems really goes the extra mile in keeping you informed in each step of the process. You can track everything from the collecting the parts to assembly, benchmarks and you can even view pictures of your system before it's shipped. Not only do you get to see your system as it will look out of the box you get to see thermal images of your system at idol and under load. How cool is that (no pun intended)! You will get your tracking number when the system ships and the wait and apprehension begins. I was worried about the particular carrier they use as I have had less then stellar experiences with them. The big day came and the big white box looks like heck. Now I'm worried. Box is crushed on 4 sides like an accordion. A big tear is on the bottom of the box. So I'm sweating as I open the box. Lo and behold the triple layered outer box does its job. Nestled inside 8 large styrofoam corner protectors is the original box for my systems case. On top there is a box of goodies. All the original unused parts, manuals and power cord. Beneath is a binder with some directions, disks, benchmarks, personalized message, invoice and support numbers for everything installed with the system. So following the directions I get the case out. It is in pristine condition. They even replaced the protective film on the case. Open up the side panel and here is another point where Puget Systems shines. They have a a form fitting foam packaging that protects the video card and monstrous CPU cooler from getting jostled around while shipping. One thing you may read on other boutique builders forums is the video card gets knocked loose. Puget Systems has a nice clear, branded bracket that helps to keep the video card in place. Not only while shipping but as you use it they are getting so large and heavy that the support will keep downward pressure off the slot. Another touch I noticed is that rather than just install one of the front mounted fans in its support on the front of the case Puget Systems brought it back towards the rear and mounted it at an angle to blow air directly into my CPU cooling tower. To help quiet the system there is a ton of noise dampening material stuffed into every nook and cranny! Checked the system for any wires or connectors that may have gotten knocked loose during shipping and all was good. Time to fire this thing up. It goes without a hitch. William had told me my CPU cooling option (Gelid GX-7) and video card choice was going to make my system a little louder than they like. Well William, you have bionic ears! This thing is whisper quiet! My external Raid Array cooling fans are noisier than this system. I wish I had a problem with my system early on to see if their tech support is as good as the rest of the process but the darn thing is running without a hitch! So I tip my hat to William, Josh, Kyle and the rest of the staff at Puget Systems. You all have made this whole process actually pleasant. I am impressed and will spread the word about your great company."
Keith Bereswill [Send Email]
Rating: 10/10   Date: 10/05/13

Read all customer testimonials.