A powerful personal computer
optimized for quiet operation.
optimized for quiet operation.
Serenity Media Coverage
This page details some of the more prominent media reviews and features that have been done.
Do you see a feature on Puget that is not in this list? !
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Silent PC Review http://www.silentpcreview.comNovember 10, 2011 |
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The Puget Serenity Mini SPCR Edition is just as silent as the Serenity, SPCR Edition v.3. The measured sound pressure level of <11 dBA@1m at idle and not quite 13 dBA at full system load is at the same level as any fanless PC with no moving parts; the fanless PSU alone will emit enough electronic noise at full load to match this SPL. Read the full review here. | |
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PC Perspective http://www.pcper.comNovember 2, 2011 |
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The Serenity HTPC wins an "Editors Choice" award! Quote: If you are looking for a quiet system to add to your home theater, and don't need gaming as one of the features, then we would highly recommend looking to Puget Systems and their Serenity line of systems. Read the full review here. | |
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Maximum PC http://www.maximumpc.comAugust 3, 2011 |
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Puget Systems earns a 9 out of 10 score with the Serenity Mini! Quote: Is the Serenity Mini really that quiet? Yes. The rig is dead silent, which is more of a mind-bender than anything. You expect a system running at 4.5GHz to make some noise, but this is a black hole of silence. Read the full review here. | |
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G4 Attack of the Show http://www.g4tv.com/attackoftheshowApril 6, 2011 |
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Quote: One of the main reasons Puget Systems used this case is because they can make it practically silent, even when you're playing games and it's amazing how quiet it is. We even brought in a decibel meter just to see how loud it is; this is easily the quietest gaming PC we've ever reviewed. It's got a lot of padding in the case to make it quiet, and the fans spin slower than usual, but we didn't have any problems with overheating at all while we were playing. Read the full review here. | |
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CPU Magazine http://www.computerpoweruser.com/DigitalEditions/Default.aspxMarch 18, 2011 |
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The Serenity Home Theater offers the best of all combinations for an HTPC; it's designed to fit in with your home-theater equipment, exceptionally quiet, and capable of playing back all kinds of media. Add a dual HDTV tuner and you've got yourself a complete entertainment center companion. Read the full review here (page 33). | |
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Tekzilla http://revision3.com/tekzilla/March 15, 2011 |
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Puget Systems sent us one of their super quiet†Serenity custom HTPC builds for testing. Find out why Rob's so impressed by this machine (and its †Core i5 2500K CPU), and some advice on when to buy and when to build in the video! Watch the full review here. | |
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Mashable http://www.mashable.comFebruary 19, 2011 |
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Quote: Even when I transformed our Midwest Test Facility into a completely silent environment by shutting down everything that makes even the slightest noise, including the refrigerator and the heating system, I still could not hear a peep emanating from of this PC. Read the full review here. | |
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Anandtech http://www.anandtech.comFebruary 10, 2011 |
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Quote: Puget Systems clearly thought the Serenity from the ground up, and there's some careful consideration going on here to ensure the quietest system. This is a smart design if ever I've seen one, and you can't argue with results: Puget Systems set out to build a silent computer and they've achieved it. The Serenity runs, under load, quieter than most laptops I've tested run at idle. We can't test the noise level because it basically sits beneath the noise floor of my apartment complex and I just don't have gear sensitive enough to pick it up. Read the full review here. | |
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Silent PC Review http://www.silentpcreview.comJanuary 17, 2011 |
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Quote: The Puget Serenity i7 Sandy Bridge SPCR Edition extends the tradition established by the previous iterations of this PC. It is superbly assembled, provides better performance and draws less power than its predecessors, and remains extremely quiet in our test conditions. Read the full review here. | |
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FutureLooks http://www.futurelooks.comOctober 11, 2010 |
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Quote: The Puget Systems Serenity system is an inaudible work of art with innovation attributed to their process for selecting a unique combination of components for the task. Read the full review here. | |
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CPU Magazine http://www.computerpoweruser.com/DigitalEditions/Default.aspxOctober 1, 2010 |
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Quote: Puget, the builder makes sure that you know what was done step by step when building your custom PC. After we configured our Serenity Mini, Puget immediately began assembling it and provided us a Web link where we could track the system’s progress in real time, including during the benchmarking process. And when the Serenity Mini was ready to be sent out, Puget sent us photos of the finished product. Read the full review here (page 6). | |
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Silent PC Review http://www.silentpcreview.comSeptember 29, 2010 |
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Quote: Our hats are off to the Puget development team for their pursuit of excellence. Puget's SPCR-certified Serenity PC is a truly well-crafted high performance computer at the cutting edge of silent computing. Read the full review here. | |
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TweakTown http://www.tweaktown.comAugust 25, 2010 |
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Quote: We didn’t have a decibel meter on-hand when we were testing the Serenity, but let’s put it this way; even with the Serenity sitting at ear-level on top of a desk, any noise the machine might have made was drowned-out by the humming of a refrigerator down the hallway. This held true even when stressing the system with intensive gaming and encoding tasks. Read the full review here. | |
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PC Perspective http://www.pcper.comAugust 6, 2010 |
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Quote: Puget came to us just a couple of weeks ago with another unique system. This time, rather than focus on raw performance, the engineering and design teams decided to make a gaming machine as quiet as possible using currently available components and a little elbow grease. Thus, the Serenity was born and with the help of the guys at Silent PC Review, we have a CrossFire based gaming rig that was was never audible over our ambient noise levels. Watch and read the full review here. | |
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This Week In Computer Hardware http://twit.tv/twichJuly 28, 2010 |
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See their full podcast here. | |
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Tekzilla http://revision3.com/tekzilla/July 2, 2010 |
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Quote: Loyd Case is back! He has been reviewing the Puget Systems Serenity, a sub-20dB gaming machine. That is seriously quiet! More the DIY type? Loyd has the word on how to use components like the Gelid Tranquillo CPU cooler, the Antec P183 case and CP 850 PSU in concert with Acoustipak foam to build your own super quiet PC! Watch the full review here. | |
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Silent PC Review http://www.silentpcreview.comJune 18, 2010 |
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Quote: The Puget Serenity is a welcome addition to SPCR-certified silent PCs. It is a carefully crafted high performance computer that compares well with any other computer of similar components in mid-2010, with an acoustic footprint that is very small. The noise of this system will hardly be audible in many environments, and certainly not in any ordinary office. At the same time, the Serenity is as well cooled as any PC around, which bodes well for a long and stable usable life. Read the full review here. | |
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Boing Boing http://gadgets.boingboing.netJanuary 7, 2010 |
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Quote: On the outside, it's a classy, if nondescript Antec case. Inside, however, it's calmed with acoustic foam panels, dampened screws and other vibration-reducing handiwork. And while Puget's online configurator lets you change most components, it defaults to selections tested for quiet operation. The result is a pleasing murmur, if not complete silence... Read the full review here. | |
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Silent PC Review http://www.silentpcreview.comJune 30, 2006 |
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Quote: Once again, Puget Custom Computers has delivered an exceptionally quiet system — this time at a more reasonable price. As shipped, the system is as quiet as any system we've built on our own, and probably faster. Read the full review here. | |
Read what our customers have to say about Puget Systems!
While reviews and awards from major publications are great, nothing speaks louder than the words of our customers.| "I just received my new Puget Systems computer and I couldn't be happier, both with the machine (which operated flawlessly out of the box and was astoundingly well packaged and organized) and the assistance provided by everyone I dealt with at Puget Systems (especially William George, my sales rep). I'd never ordered a computer online before and was frankly a little nervous about the whole process. But the experience I've had with Puget so far honestly couldn't be better. I must have changed my mind and sent them over a dozen emails asking all kinds of stupid questions before and after the sale, and every question I had was patiently and knowledgably answered. I spent more money than I would have if I'd gone with some other vendors or tried to build it myself, but so far the experence has more than made up for the difference in cost. I did experience some frustration at first with video quality in some games, but after some research and fiddling with settings in the games and on the Nvidea display manager in windows, I don't think it has anything to do with the video card itself - just settings I need to optimize. There may be some other folks out there that do custom gaming computers as well as Puget, but you'd be hard pressed to find anybody who combines such attention to detail and quality with top-notch and respectful service. Five stars, all the way!" |
John Hartley [Send Email] Rating: 10/10 Date: 01/26/12 |
| "Since my first system in the early 80s, I've always assembled my own systems. After some thought, I decided it was time to give that up and started looking around for a reputable vendor that would give me a custom system that would meet my expectations. Things weren't looking good at first so I started putting together the component list for building it myself when I found a review talking about Puget systems. I did my due diligence and found excellent reviews and a clean, easy-to-use site for custom systems. After finding almost all the components I had specced out, I sent in my "check this" order and got a reply just a few hours later from Brett. He had reviewed the system and made some suggestions (which I agreed with) and we went forward with the order. Honestly, I was nervous about getting a system that wasn't going to meet my demands. I need not have worried. Regular updates, temperature and benchmarks baselines, pictures of assembly... it was all there to let me know exactly what was going on with my new system. Once in hand, the system was up and running without any hassles whatsoever and it's been humming ever since. Well, kinda humming -- the dang thing is so quiet, it's hard to tell it's on. I won't be building my own systems anymore. I did a great job on building systems for the last 30 years. Puget is better." |
Charles Serfoss [Send Email] Rating: 10/10 Date: 01/24/12 |
| "To ALL possible customers: USE THE CHAT TECH SUPPORT OPTION!!! I cant stress how much help they gave me and acouple days of refining got me to my dream computer. They are nothing but nice and helpful. Now, waiting for my computer to arrive, i do nothing but go over all the parts over and over and i must say i think i made the optimal computer for a pretty cheap price considering whats inside! Also, i must say, the production team is FAST!!! They may not have a part which can stall things, but there is no need to worry, THEY WORK FAST!!! I can see no signs of long breaks or messing around. JUST FAAAAAST, Consistent, building. Much thanks to puget for putting together this business and all the team! To everyone buying a computer, DO IT HERE. Just make sure u use chat support and get out EVERYTHING you want to say or ask. They are definitely experts!" |
Richard Michael [Send Email] Rating: 10/10 Date: 12/27/11 |
| "I'm very happy with your company's service and the quality of your computers. I was thrilled to receive my new Serenity desktop a few days ago. It was a big jump for me because I was giving up on Apple products (iMacs in particular) and wanted to try Windows 7, which has worked out quite well. Here is some feedback on your performance: Great website; easy to use and navigate Great customer support; I liked the way the sales person came up on chat in couple of minutes to ask if I needed assistance. Good tracking of the computer as it was built; status kept me informed of the progress. The picture of the computer was a nice touch. Computers are very professionally built; almost like a work of art when I opened up the case to remove the packing foam. Products are exactly as advertised; the Serenity is very quiet, not like the Dell desktop I had several years ago. The computer was professionally packed; it arrived in perfect working order. No bloat! No unnecessary programs on the computer The recovery disks were a nice touch. Ever try to do a clean reinstall of Windows XP. It's a two day project! Here's the bottom line. If someone wants a cheap, discount computer, you are not the place to shop. If someone wants a custom built computer at a fair price and with a whole lot of extra value, you're the ones I recommend. Wishing you a happy and prosperous 2012." |
Mark Rating: 10/10 Date: 12/22/11 |
| "I am in absolute love! I had one of those "power supply dies, kill hard drives because the voltage went down the wrong rail" kind of failures on a five year old custom desktop. Now, I had been beating up the desktop pretty hard by running several programs at once, including Adobe Photoshop CS4, to the point of making it gasp, so I had a pretty good idea of what I wanted. I started doing my research and kept coming back to Puget Systems for various reasons, including the fact that they are relatively local, they had the name brand parts I wanted, and their configuration screen was relatively easy to work with. What sold me was the customer service. After working with the configuration screen and not coming up with what I exactly wanted, I left a detailed story on their customer contact form on the weekend and by Monday evening, I had a response from Daniel with a quote for a machine. We discussed a few things and came up with a machine that had one, maybe two changes, from the original. Every communication that I've had with Daniel and the rest of the Puget Staff has been top notch. I haven't felt talked down to, bedazzled with fancy tech terms, made to feel like I didn't know what I was talking about, or have this sinking feeling that the person I was dealing with was reading from some canned script. Instead I knew I was dealing with real people with technical knowledge who understood and respected my level of technical expertise. When I finally placed the order, I loved being able to watch the build progression online and know exactly where my machine was at. I felt like I was virtually there. The computer being packaged within a 50 pound box within a box set up so that the computer case looked immaculate and the computer worked the first time as expected was phenomenal. I could go on and on about all the good things that Puget did . . .. It's enough to say that at one week and one day, I am very pleased with my computer and I have yet to make it gasp." |
A very happy and estatic Rating: 10/10 Date: 10/20/11 |
| "I know the name of every person that played a role in building my CPU and the benchmark checks that were completed. I known that my CPU was tested and operated before it was sent out. The packing materials were impressive. I am pleased with the operation of my CPU and the fact that it was assembled in the USA by technicians who had a real concern about the operation of my CPU. No software other then the operating system and necessary drivers was a part of my decision making process. I strongly recommend Puget Systems." |
Chuck Markevitch [Send Email] Rating: 10/10 Date: 10/10/11 |
| "#86087. This computer received in excellent condition thanks to the proper packing. Overlook shows the attention to detail given to this build by talented and interested Puget Systems staff. The machine fires right up with no noise, none, not even any kind of a sound. Fast boot, no heat. Everything works smooth and is a pleasure to use. The video drives an AsusVH2442H in HDMI 16x9 with a outstanding picture really breathtaking. Since the machine is silent a person can stay at the desk much longer than being next to one that noisey. To sum things up The Puget Systems people design and build computers that are as good as you can get, SOTA. You receive a lot of extras that are to numerous to list here and then there are the people. The people make the the whole experience over the top. I like this company there products and there way of doing business. I plan to have several more machines built by them." |
Frank W. Poye [Send Email] Rating: 10/10 Date: 06/16/11 |
| "To encounter a company that takes quality and customer service as imperatives is rare in the fierce competition of the PC arena – Puget Systems does. The Serenity model delivered: silent and swift. Other observations on this Serenity that is used primarily for financial analysis with Excel: - There was no effort to sell me hardware I did not need - The prices are fair - My questions about the final system were answered by Jeff who was knowledgeable, patient and courteous - The system was built and tested over a holiday, shipped on a Monday, reflecting a serious work ethic - The shipping package is by far the most carefully thought out I have seen - The computer arrived intact after a flight from the West Coast to the Gulf Coast - Quality parts and meticulous cabling were a welcome sight - The software was installed and updated with current patches and drivers - A Rescue Disk was included with the all parts and extensive documentation The list goes on. This was not a minimum configuration, a sizzling i7, 16 G of memory, a SSD primary drive, a 2 T secondary internal disk, and a potent graphics card. I have yet to hear a fan crank up. The Serenity is not just quiet, it is silent. An ideal office machine. There may be other companies that can match Puget Systems quality and service but I haven’t found them." |
James Cowden [Send Email] Rating: 10/10 Date: 06/06/11 |
| "Phenomenal customer service. Those 3 words are very powerful and comforting when ordering a custom-pc. I was looking for a custom-built machine for my photo and video editing work. I did some web research and heard good things about Puget Systems, so I went to their custom configurator to spec and price out a "dream machine". I abandoned the configurator after thinking that the system would be too much money. Well, a few minutes later, I received an email that said, "It looks like you were visiting our site and using our configuration tool, can we help you further?" So I wrote a quick email back explaining my thoughts, and Jeff at Puget Systems explained things and configurations that I was not aware of, which reduced the price - and gave me the confidence they they really knew what they were talking about. Additionally, they gave me the confidence that they were building me a real photoshop machine vs. so many "gamer" machines. There is a difference. The most enjoyable thing was that I felt engaged in the build - throughout the whole process. On their website, I could log in to see the stages of the build, review the parts, see the experts discuss the various components of my system, and then photos were taken during the build and posted to my profile. THAT was so COOL! It all built the expectation and anticipation that you were to receive something truly great. When the computer arrived, the box was impeccably packaged. Everything arrived perfectly, I received a 3 ring binder kit including my system information, phone numbers, paperwork, help info, system discs, repair discs, etc. The whole experience was second to none, and for that I am truly grateful - and cannot recommend them highly enough! -Michael" |
Michael Rating: 10/10 Date: 03/04/11 |
| "I am, quite simply, blown away. Puget Systems not only delivered everything I asked for, they went so far above and beyond my expectations that I recommend them without reservation. They made it easy to select a set of compatible components to build a computer with. When I submitted the order, they contacted me to say that they recommended an additional component that I didn't include the first time. I asked them why they recommended that, and they gave enough information to satisfy me and convince me of the need—and I've built computers before, so I know what I'm doing. They were always responsive, courteous, and respectful in emails—and we exchanged several when I was figuring out the payment and shipping options. The thing that really got my attention was the detail with which I could observe their progress in building the system. They have a detailed series of tests that they run, including a full suite of benchmarks and temperature readings, to be sure the system is not only assembled, but operating well. They even took pictures of the inside of the computer, and screenshots of the BIOS! I wouldn't have ever thought to request such things, but they are useful. That's the sort of thing that really separates these guys from other vendors. In short, I can't recommend Puget Systems highly enough. They did a superb job, and I'm looking forward to working with them again in the future." |
Jeff Terrell [Send Email] Rating: 10/10 Date: 03/01/11 |