|
We know that your main concern lies in the integrity of the companies you do business with. Especially with internet-based businesses, it is often difficult to determine the true values and goals of your supplier. Here you will find Puget Custom Computer's customer testimonials. Entries from our customers are not restricted, and are audited only for inappropriate content. It is our goal to give you a clear picture of our service and product quality, straight from the mouths of our customers! Puget Custom Computer appreciates any feedback, positive or negative, that you have!
Do we look too good to be true?!
We have such good ratings that we are often accused of censoring negative entries! This is not true -- we display every entry, whether it be positive or negative! Look real hard at the hundreds of review here -- although they are overwhelmingly positive, you'll find a few negative ones!
Also, check out our awards and customer testimonials at ResellerRatings.
Reviews on that website are completely outside our control!
"A very good group of people, who work well and quickly.
They respond as quickly as they can from the very beggining, and are willing to work with you on their schedule.
My representative, William George, was very friendly and helpful. He worked with me every step of the way, and even instead of telling me just one way of building the computer, he looked at my needs and budget limitations, and created different solutions and possibilities. That is what amazed me the most.
Puget isn't out for your money! They're out to build you the machine that suits you best! The machine that'll work hardest for you.
Puget works with you since the beginning, and they stay with you long past whenever the order is ready to be placed. That's what I love about Puget!
A real human responds to your questions, and they treat you like a real human being! They are respectful, curious, and seem to be genuinely concerned about what would fit YOUR needs the best, there is too little of that in the world today.
Professional, helpful, quick, effective, polite, and respectful. Garunteed to be the best online computer customization/building crew you've ever used.
10/10
Wonderful!" | Lucas A. C. [Send Email]Rating: 10/10 Date: 06/16/09 |
| | "By far the best company I have done business with in ordering a custom PC. I was so sick of buying a DELL or any PC from another Manufacture and having it preloaded with all the programs you don't need. The whole experience with Puget was positive and the system works perfectly. I love the extra special service you receive, such as a nice binder with all your system's info in one place, backup CD's, warranty info, etc. A very nice touch." | Scott Bailey
Rating: 10/10 Date: 05/21/09 |
| "I found out about Pudget Systems from my neice who purchased a system from Puget nearly two years ago. She's never had any trouble and when she had a question, "Uncle Joe, real people answered the phone." So I decided to upgrade from my dell XPS to a 65-bit system with accessible memory so that I could edit the hours and hours of video that I've taken. Jeff from Puget was very helpful: recommending some changes that better suited my needs, recommending that some of my features weren't really necessary for my purposes and generally guiding me through the design of a system that suits my needs.
The system worked right out of the box and I've had no problems. My biggest hesitation was going with Vista 64 bit when Windows 7 lurked over the horizon. I figured with the level of expertise I was getting from Puget, I could move to Windows 7 later if Vista turns out to be another dead end for Microsoft. There are still some limitiations on the availability of drivers and some software issues (e.g. Adobe Elements 7 doesn't work with 64 bit Vista) but those are not Puget Systems issues. I have already recommended Pudget Systems to a friend who is a games fanatic but she decided to wait until the Windows 7 vs. Vista issue settled down." | Joe Conaty
Rating: 10/10 Date: 05/17/09 |
| "Puget Systems has given me an incredible experience in my computer purchase. I'd been going through the motions of looking for a new computer, as the last two I'd built on my own and ended up with extremely loud comps. I wanted something quiet. I was about to settle with Dell (again..) when I googled "quiet computers" and was linked to Puget.
The service was extremely helpful, doing things like checking what I'd chosen for a comp to see if it'd be quiet enough, to willingly switching out both the RAM and motherboard I'd chosen AFTER I'd placed the order. I didn't think that was possible from a computer company.
I'm using the comp right now - it's quiet as a tomb. The packaging was flawless, the comp looks and acts terrific, and I'm one satisfied customer. These guys know what they're doing. If you want a truly great computer shopping experience, go with Puget. Thanks Jeff!" | Christopher
Rating: 10/10 Date: 05/15/09 |
| "I just bought my system a couple weeks ago. Everything went fine except for some weird incompatibility issue with the sound card. Puget was very apologetic and shipped the system back for me and upgraded the sound card for free. They also thoroughly re-tested it and and went through each component to be sure there were no more issues and sent it back out to me. I sent it in on a Thurs. and got it back the following Friday. It's quiet, powerful, and running very smoothly. I credit Jeff and the awesome tech support team (although they lack social skills compared to Jeff :) ) for a positive experience.
Oh yes, and I love my computer. It's freaking fast and amazingly quiet (and it looks cool too)." | |
| | "Ordered a few pieces from Puget because they were readily available and when received they were perfect for the job needed...thanks, Puget!!!" | Paul A Weaver
Rating: 10/10 Date: 04/20/09 |
| | "Thanks for the Asus P5E Deluxe! It arrived within 3 days, and works perfectly. It cost me over $100 less through Puget systems than any other site out there. I will definetly do business again with you! I will refer your company to all my friends looking to build a pc!" | Sam Carter [Send Email]Rating: 10/10 Date: 03/20/09 |
| | "Ordered item. Extremely quick on shipping and I got more than I thought I would! Highly recommend! Thanks Puget!" | Bill Rush [Send Email]Rating: 10/10 Date: 02/26/09 |
| | "I ordered my computer from Puget Systems after going over exactly what I wanted with their outstanding customer support. They saved me a lot of money by telling me what I didn't really need on my system, which is amazing because that costs them profit. I've already told many of my friends about this custom building site, and I haven't even received my computer, that's how much I liked and trusted working with them. They truly care about the customer, and there is no reason to ever buy from another website. I give Puget Systems a full 5 stars!" | Christopher McCombs [Send Email]Rating: 10/10 Date: 02/12/09 |
| | "I run 3 Puget towers, cannot tell when they are on except by looking at the lights and the screen, and find them assembled and engineered flawlessly. Beyond that, and this is important, the company support is truly amazing, even past the customary year that most manufacturers drop you into limbo. I even depend on their support and Forum to advise me about parts and accessories - with wonderful results. There is nothing more that one could want." | J Fisher
Rating: 10/10 Date: 02/06/09 |
|
Do we look too good to be true?!
Click here to view our advice on how to
verify the legitimacy of any online business!
Also, check out our awards and customer testimonials at ResellerRatings!
|
