Brett Nordquist (Customer Happiness Engineer)

Bring On The New Year

Written on January 20, 2017 by Brett Nordquist

The start to a new year is a good time to review your PC. Last weekend I pulled out my desktop PC and performed the following:



Brett Nordquist (Customer Happiness Engineer)

My 5 Favorite Products of 2016

Written on December 9, 2016 by Brett Nordquist

With 2016 coming to end, I thought it would be interesting to look back at some of my favorite products of the last year. I prefer products that seamlessly blend into my life. That means they shouldn't require a lot of updates or ask me to change my behavior very much in order to enjoy them. With that in mind, here are five of my favorite products of 2016:



Ruben Romero (Production Technician)

GPU Sag

Written on November 28, 2016 by Ruben Romero

How the weight of a video card can affect a PCIe slot


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Nick Krader (Production Technician)

When stock solutions just won\'t cut it

Written on November 16, 2016 by Nick Krader

Thought and work behind getting a problem fixed with one of our bigger chassis.


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Nick Krader (Production Technician)

[BuildLog] 10Core i7 Workstation

Written on November 3, 2016 by Nick Krader

A series showing the assembly process of customer machines here at Puget Systems. This time is an i7 with Quadro GPU inside a Fractal Define R5.


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William George (Customer Service)

Podcast - William on Photo Taco

Written on August 23, 2016 by William George

William was recently a guest on the Photo Taco podcast, hosted by Jeff Harmon. You can listen to the podcast on the Improve Photography website, with William's interview starting at about 13 minutes in.



Jeff Stubbers (Mr. Customer Service)

New Keyboard and Mouse options

Written on August 10, 2016 by Jeff Stubbers

In a continued effort to offer higher quality components and better options, we recently took a look at our keyboard and mouse selection in answer to some recent feedback from customers.


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William George (Customer Service)

Titan X is dead, long live Titan X!

Written on July 22, 2016 by William George

Meet the all new Titan X, and don't get confused by the name



Nick Krader (Production Technician)

[BuildLog] Dual Socket Broadwell-EP Xeon Insanity

Written on July 12, 2016 by Nick Krader

A series showing the assembly process of customer machines here at Puget Systems. This time is a dual CPU Xeon with dual GTX1080


Posted in Hardware | 4 Comments

Richard Falk (Customer Support)

Confusion Regarding Product Specifications -Part One

Written on June 30, 2016 by

Today I am discussing product specifications, and if they can truly be trusted. In Part One, I will be covering Hard Drives and CPUs.



Christopher Lee Crader (Customer Support)

ASUS Live Update Utility and Broken Security

Written on June 5, 2016 by Christopher Lee Crader

The ASUS LiveUpdate utility has been found to have a security flaw. It allows remote HTTP requests to push updates. How does this impact Puget computers that use ASUS motherboards?



Richard Falk (Customer Support)

EVGA GTX 1080 Trade-In Offer

Written on June 3, 2016 by

If you have you purchased a new computer with an EVGA GTX graphics card within that last 90 days and want to upgrade to a new Pascal GPU, EVGA has a program to allow you to trade in your existing card and upgrade to a better or newer model.



Matthew Bach (Puget Labs)

A quick look at GTX 1080 performance in Premiere Pro

Written on June 1, 2016 by Matthew Bach

The new GTX 1080 has shown some impressive results in gaming benchmarks, but how well does it work in Premiere Pro?


Posted in Hardware | 14 Comments

Samyntha Hubbard (Customer Support Lead)

A word from a Support Technician at Puget Systems

Written on May 10, 2016 by Samyntha Hubbard

Although our hope is that you will never have to call in to Support for assistance (we hope our machines operate at optimal performance out of the box and for many years without any hiccups) we realize that from time-to-time, you will need to reach out to us. Whether it is assistance with setting up or troubleshooting an issue with a newly purchased system or working to resolve issues with a system that has seen its share of years, we are more than happy to hear from you.



William George (Customer Service)

GeForce GTX 1080 & 1070 Frequently Asked Questions

Written on May 10, 2016 by William George

NVIDIA's announcement of the GeForce GTX 1080 and 1070 video cards has a lot of folks excited, and I've responded to several questions over the last few days regarding these cards. In an effort to help a wider audience who probably have similar questions, I've put together a summary of what we know at this point about these upcoming graphics cards.



Richard Falk (Customer Support)

CPU Coolers and My Experiment

Written on March 30, 2016 by

In order to double check the accuracy of Noctua's Cpu cooler product we put its specifications to the test. This will explain CPU coolers and what we found.


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William George (Customer Service)

Chassis Size Comparison Video

Written on February 11, 2016 by William George

Video overview of the standard cases used for Puget Systems computers, as of early 2016. Narrated by William.


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William George (Customer Service)

Boot Time Comparison

Written on January 26, 2016 by William George

How quickly a computer boots up doesn't always correspond to how much processing power the system has, or how fast the system drive is. This blog talks a little about what contributes to both faster and slower boot times, with a video comparison.


Posted in Hardware | 2 Comments

Brett Nordquist (Customer Happiness Engineer)

What I Wish I Had Known Part 2

Written on December 29, 2015 by Brett Nordquist

A little over a year ago, I wrote an article titled, "What I Wish I Had Known" that included specific feedback customers shared with me shortly after taking delivery of a new Puget Systems computer. Since that time I've talked to hundreds, if not thousands of customers, who have passed along more feedback that might be valuable to those who are configuring or considering a new computer. With that in mind, here are a few more items our customers would change, if they could go back in time:



Jeff Stubbers (Mr. Customer Service)

Traverse Pro Battery Maintenance

Written on December 28, 2015 by Jeff Stubbers

The batteries in our Puget Traverse Pro are lithium-ion (Li-ion) batteries. Throw out everything that you thought you knew about battery charging. Lithium-ion batteries are a completely different animal from how other types of batteries work and are charged, maintained, and stored.


Posted in Hardware | 2 Comments

William George (Customer Service)

AMD - Where have all the processors gone?

Written on December 17, 2015 by William George

A brief overview of what has happened with AMD desktop processors here at Puget Systems, over the last several years.



William George (Customer Service)

Gaming PC Hardware Recommendations - Winter 2015/2016

Written on December 11, 2015 by William George

Recommendations for PC gaming computers, covering the four main components that affect performance: CPU, RAM, drive, and video card. Updated for hardware available in late 2015 / early 2016.



William George (Customer Service)

Product Announcement - New Traverse Mobile Workstation

Written on November 1, 2015 by William George

Over the years I have worked here, our laptop line has changed a lot. We've had massive gaming-oriented models with 19-inch screens, tiny 12-inch models for the ultra-portable market, and everything in-between. We even had a touchscreen model for a while, since lots of people asked about that tech... and then it sold only a handful of units. We have just launched another update to our laptops, though, and I wanted to talk for a moment about our direction and goals.



William George (Customer Service)

Gaming Computers: Different Hardware for Different Genres

Written on October 15, 2015 by William George

Computer games often have varying hardware needs - some are more graphically demanding, others need a more powerful CPU, and some need a mix of both. Such requirements often follow the type or genre which games fit into, and this blog post looks at those common genre-based needs to help gamers figure out what sort of computer hardware will best match their playstyle.



Jon Bach (President)

If Processors Were Cars

Written on August 8, 2015 by Jon Bach

Around Puget Systems, I think it is pretty common knowledge that I can't turn down a good comparison between PCs and automobiles. I talk about car branding, car service, car problems...I make a lot of analogies. I think it is because I appreciate cars, but I am definitely not an expert in that field. Making car analogies helps me see the PC industry from the outside...from the customer perspective.