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Customer Testimonials

We know that your main concern lies in the integrity of the companies you do business with. Especially with internet-based businesses, it is often difficult to determine the true values and goals of your supplier. Here you will find Puget Custom Computer's customer testimonials. Entries from our customers are not restricted, and are audited only for inappropriate content. It is our goal to give you a clear picture of our service and product quality, straight from the mouths of our customers! Puget Custom Computer appreciates any feedback, positive or negative, that you have!

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Also, check out our awards and customer testimonials at ResellerRatings.
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Puget Custom Computers Reseller Ratings Reviews

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Bob Wills

From PUYALLUP

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 4 days ago

"I have set up my new Creative Cloud Desktop, and I am especially happy with the ease that Nathan guided me through installation of the 10GB NIC. Working perfectly. With an abundance of RAM-128GB, it is extremely fast. I set up the system from a saved back-up in One Drive and it all went smoother than any previous new PC setup. I am a lifelong fan of this great company."
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Clay Carson

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 2 weeks ago

"These guys are phenomenal in every way. Puget is incredibly helpful and everyone seems to have insight as to how things work and they provide solutions to any computer problem. I recommend Puget to all my friends and co-workers."
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Forrest Barbee

From Des Moines, IA but permanently reside in Lake Las

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 4 weeks ago

"I am thoroughly enjoying the experience of working on my new custom Puget Systems computer. It feels like I went from a Smart Car to a Ferrari – or from a sailing boat to a mega yacht! OMG! I should have ordered this a long time ago, but it’s just amazing. You and your team are incredible! This is so far beyond anything I could have hoped for. I remain most appreciative and cannot thank you and the team enough for what you do everyday for folks like me.

Jon Bach has always had an amazing vision for Puget Systems mission that few other high tech executives have these days. It was fascinating to watch each update and totally immerse myself in the entire process from collecting the necessary parts to installation and testing, then quality control and shipping.

Once received, I matched it the 32" BenQ monitors, sat back in my Secret Labs Dark Knight gaming chair - and enjoyed the ride!

Again, I just can’t thank you and the Puget team enough for this unbelievable experience!! And it truly is a TEAM!"
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Lynn Nicholson

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon a month ago

"Puget built the perfect system specifically for my extensive use of Adobe Lightroom Classic. 350,000+ captures in the LR catalog, all with previews. I've never seen and used such an amazing build. Extremely fast and quiet! During the initial parts selection, all questions were answered promptly and thoroughly, and I was advised based on my requirements/needs. During the assembly process. I was appraised of each step along the way.... After assembly, extensive testing took place, including thermal imaging.... All this, and I actually received the computer ahead of schedule! First rate packaging, and even spares, including a couple of special requests for prewired tie-offs for installing a couple of prepared drives... After arrival, programs and drives were installed and 24 hours later, I was 80% up to speed.... 48 hours later, 95%. Smoothest migration/transition I've ever experience, all thanks to an outstanding build. Thank you to the whole team, and special thanks to Eli and Nathan for one on one assistance. Who could ask for more?"
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David Weiner

From Lynnwood, WA

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 3 months ago

"I bought my first PC from the Seattle IBM Product Center in 1980. When I contacted Geno Rosario at Puget Systems in July 2021 about buying a new PC, I confidently outlined what I wanted. While keeping in mind the spirit of my build request, Geno correctly pointed out some misconceptions I had about CPU's. Some of my component choices (i.e. a huge case and a very large power supply) were probably overkill, but Geno remained focused on the important issues instead of quibbling over details that did not really matter. I ended up with a fantastic computer that has worked flawlessly for the past ten months. Geno Rosario and Puget Systems have my unqualified recommendation."
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Monique Velasquez

From Triangle NC

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 6 months ago

"I have not ever used PC or windows for my own company. I have used them at different facilities where I have worked. I knew nothing about ordering what I needed to do the work I wanted to do. I called for help and the services was exceptional, easy and friendly. They didn't talk down to me as a women or for not knowing the tech specifics I wanted.
I was able to get the machine ordered and delivered in a timely manner.

Once I received the delivery I was presently surprised that the packaging and paperwork was more than helpful. This is really thought out.
I was thinking that I might not hear from PS after the sale but I was wrong. I am glad to sing their praises. I am a fan."
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Andrew

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 6 months ago

"Best computer I've ever owned...by far. Personalized service and zero pressure."
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Frank Allen

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 7 months ago

"Bought by first Puget system like 12 years ago. Got my new system May of 21.
Yesterday, OH NO! Graphics card not found!
Called today, Chad had me fixed up in under an hour.
I love this company, and will buy a computer from no where else!"
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Stephen Blyskal

From Washington DC

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 8 months ago

"Absolutely amazing customer service! Being able to see exactly what step of the process my machine was in, get pictures of it in process, thermal images, all the benchmark results, was all incredible. And when I received the box, it was very well packaged, with super clean cable management. These guys are pros, and now I see why my buddy recommended them so highly, and now I do to!"
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Trevor Hittle

From Bothell, Washington

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 9 months ago

"From start to finish, Puget Systems has exceeded my expectations for my new PC. I did a bunch of research before selecting Puget Systems, and boy am I glad I did. I got some great advice on my build from the sales team when first configuring my PC, and he helped me select the proper configuration for my use case. I also had a great experience with all the status updates while my pc was being prepared, built, tested, and shipped to me. I was struck by how detailed the steps were that were being described to me, and Puget Systems kept me very up to date with how the building and testing were going. When I received my PC, I was ecstatic that they gave me a clean install of Windows with none of the usual "bloatware" that comes with a prebuilt, they installed only the items I asked for. The PC was packaged very well, and arrived to my doorstep in perfect condition. One thing I love about my computer is it rarely makes noticeable noise, which is welcome indeed. I had some experience with their tech support as well, which I was so very impressed by. They treated me with patience and respect, and when the troubleshooting steps didn't fix my issue, they gave me an option of sending the computer back so they could install the new part, but also gave me to option to install the new part myself, which I was what I elected to do. They sent me a replacement part right away, and gave me instructions on how to replace it. The new part worked perfectly. The techs were respectful, helpful, and proactive, walking me through the replacement. I can't say enough about how kind and helpful tech support was. Since then, I have had zero issues. Everything is working as it should, and I am extremely happy with the purchase. I am super glad I picked Puget Systems, I had a far better buying and tech support experience with Puget Systems than with any other company I have done business with in the past. I would highly recommend buying a PC through Puget Systems."

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Also, check out our awards and customer testimonials at ResellerRatings!

Puget Custom Computers Reseller Ratings Reviews