5 months ago
"This has been my best computer buying experience since my first computer - a Tandy 1000. I wanted a quality product to my specs without the extra junk that the big names put in their systems. Puget delivered in spades. Everything is quality and I know that the team cared about doing their best on my computer. It's rare to find people that will put their names and faces on their products, but Puget's team does. Their customer service is outstanding - taking the time to explain things as if they were just offering some friendly advice to their neighbor. I will never buy another desktop from another builder. Puget has made me a customer for life."
Dmitry ShchedrinFrom Arcadia, California
5 months ago
"Absolutely unbelievable experience! Viewing the whole assembly process and knowing who participated in assembly and testing is awesome. The first time in many years of buying and using computers I was able to see the results of the tests and performance benchmarks. The help provided by your sales and service teams was great. By the way, your website actually works and this also was a brand new experience for me. So to make a long story short you guys are the best and I would recommend Puget Systems to anybody who needs a new computer."
David G.From Beaverton, OR
5 months ago
"I was in need of a powerful Windows machine, but one that was also quiet. I started going down the "build your own" route, but stumbled upon Puget Systems during my research, and was impressed with how readily they answered my questions and their willingness to review a build that would meet my needs. I took the plunge and ordered from them, and could not be happier that I did. This is the best P.C. that I've ever had the pleasure of working on. And it is *sooo* quiet! (My monitor literally makes more noise). I'll definitely be looking to Puget Systems for any future machines!"
Alexandre IFrom NYC
5 months ago
"Puget Systems is a group of currently practicing experts in the field of applied high performance computing. I shopped around with other vendors while developing an invoice with Puget, but no one came close. Puget Systems had Ph.D level computer scientists who had used exactly the software I wanted to run on my computer, took the time to explain the latest in hardware to me, and was able to provide me with a performance benchmark with that software on a configuration very similar to the one I ordered. I like their spirit and they are technically excellent."
Glen WeienFrom San Diego, California
6 months ago
"I have purchased many computers, both for myself and for companies that I worked for. I have also built a few computers with parts from Fry's and other places. The experience I had with Puget Systems was so far above and beyond my previous experience it is like Puget Systems is in another league.
My experience starting with initial contact with Jeff Stubbers, all the way to final delivery of the system exceeded all my hopes. The quality of service was amazing. As I ordered the system, Jeff Stubbers helped me to optimize my order and I settled on a Spirit computer with some components selected based upon my planned use. After I placed the order, I had a few more questions, which Jeff Stubbers answered quickly via e-mail. I planned to add a 1TB HD and an SSD to the system after I received it, and Jeff gave me good support for that approach by explaining exactly how the drive trays would be configured in the Spirit Computer
The Spirit computer that I received was excellent. Clearly it was made with care with the best components. I am very impressed with the quality of the entire system. In addition, I received all the test reports and Bios images necessary to confirm that everything was working well and I could roll the system back to starting conditions if necessary.
I highly recommend Puget Systems for any PC purchase anyone is considering."
6 months ago
"I looked at Puget Systems years ago and was impressed by them and finally decided it was time to get a computer specifically tailored to my needs. They offered suggestions, and consistently proved helpful in my decision process. The build was fun to watch as their site showed all the progress from beginning to end with great detail. It shipped great, packed amazingly well. Now that I've used it, its performance has been stellar and now I am spoiled! Come the time I want another computer, I will go with Puget again. Highly recommended."
Margery TranFrom Irvine, CA
7 months ago
"Absolutely stellar experience! Great knowledgeable staff and excellent customer service. Each step of the internal process is inputted into a tracking system that is shared with the client - so I know the exact status and condition of my purchased product. I love seeing that level of thoughtful organization & process. I have yet to receive my workstation, but I am so blown away by the service that I needed to leave a review!"
Michael SFrom San Diego, CA
8 months ago
"I've purchased my past 3 gaming computers / workstations from Puget and this latest one is the best yet. The 3d modeling / rendering programs I use are running great on this setup, yet this computer is incredibly quiet. I also always appreciate the clean internal layout they do inside the desktop tower."
8 months ago
"I appreciated the feedback during the built/test and the workstation is amazing. The attention to detail ranged from cosmetics, technical compatibility, and custom fabrication of some bracket assemblies. Researching the component costs, I was surprised to find Puget built the system for less then it would have cost me to buy the components myself. I have recommended Puget Systems to colleagues and will seek them in future computer purchases."
Jedidiah MitchellFrom NYC
10 months ago
"I've been using custom PC workstations for film post production & VFX since the early 2000s, and I've always preferred to build them myself for cost savings & flexibility.
When my current studio brought up the idea of purchasing a pre-built workstation to replace our (woefully insufficient) Mac Pro 6,1 color grading system I was hesitant to let someone else assemble a box for me. I wasn't thrilled with the configuration options on many vendor websites, and the cost premium seemed a little high, but our EP wanted to give it a shot with Puget due to their apparent focus on the post production industry.
First, my concerns about flexibility were addressed in about 5 minutes on the phone with Puget: they took my requests, understood why I was making them, and proposed a custom build not available through the online tools which met all my needs, even down to specific wire routing for ease of future upgrades. Really surprised that the first person I spoke with -- in sales no less (not engineering) -- was so knowledgeable about build options and why a customer might want something "off-menu" like I did.
Second, when we got the new workstation it was just as fast as I expected from the parts list, but the big surprises for me have been how stable it is, how well laid out the box is, and more than anything else how *shockingly* quiet the system is even under maximum load. They warned me that with some of my custom requests the sound dampening wouldn't be as effective as stock options, but I don't even know what that means in practice: we have laptops, water-cooled systems, tiny desktop RAIDs, etc -- all of them are louder at idle than this box is under maximum load. Hell, our router is louder than this thing. Really impressive tuning & testing, far better than I've ever done for myself.
In addition to the great build, some 3rd party hardware did not function as expected when we initially received the system -- despite it not being their responsibility they have been responsive and helpful in diagnosing the issues and we've been very happy with support so far. Having struggled with workstation support from Boxx & Dell in the past this was a very pleasant surprise.
I love tinkering with hardware so I intend to continue building my own workstations at home, but for anyone on the fence about buying pre-built, this is the bar for how it's done."
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