Customer Testimonials

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Rose Wellman

From Portland

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 5 months ago

"I do a lot with VMWare (work) and Adobe CC (hobby) and my old system just wasn't cutting it anymore. I did a lot research and couldn't find a PC from the box sellers that met my needs or budget. So I decided to take the plunge with Puget. I ran across them a few years back but thought they were too good be true.

My only regret is not contacting Puget sooner!

They made the entire process easy and enjoyable. It was refreshing to work with true professionals that not only know what they're doing but enjoy it as well.

William was great at understanding my requirements and suggesting ways to alter the specs to save me money while still meeting my needs.

As bonus, I got to see my computer being built with Houston. I decided to check on the progress of my system one night and found his early video where he recorded his craft while chatting with other likeminded folks.

The rest of the team (Justin, Kyle, Josh, and Stephanie) kept me totally update on with online reporting as their worked on my system. I knew exactly where my new baby was in the process at all times. Try getting that from another vendor.

Puget Systems is a great company to do business with. If you're in the market for a new system, look no further. You won't be disappointed. I promise."
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William Lagasse

From Ruther Glen

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 6 months ago

"Fantastic interaction with William George..great customer service...never upsold..showed where I could save money..glad I picked Puget Systems over the other custom builders"
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Keelan Murphy

From Coeur d\'Alene

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 6 months ago

"If you're looking for a high quality computer at a fair price then look no further. Service is perfect, computer is perfect, everything is perfect. You will not regret it, I promise."
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Oliver H LeBlanc

From Davis CA

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 6 months ago

"I recently bought a Serenity Professional. It is probably the most satisfactory purchase I've ever made. The folks at Puget Systems were extremely helpful throughout the process, answering my dumb questions promptly, graciously, and right on the point (I especially thank Wilson Chau and Christopher Crader in this regard). And the machine is exactly what I wanted. Even better."
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James J Johann

From Bellingham, WA

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 6 months ago

"I had been trying to do video editing on an Intel i3 laptop. Both it and I were in over our heads. Having followed Puget Systems for about a year, longingly, I decided to stick my toe in the water with Puget's representative Wilson Chau. I had been around computers long enough to know what I wanted, but not enough to know how much it was going to cost. Wilson was the coolest take-your-time sales agent! If I didn't offer the answers to what I wanted, he asked the proper questions to get me there. I never felt so much confidence dealing with any other company that I can think of. It took no time at all to enter an order and receive my new custom system. Absolutely everything about the quality of service and the quality of the hardware was stunning. I had a question or two to support when setting up the system; the responses were very good and very fast. What is this all about - a computer firm that actually cares about their customer after the sale? I must have entered the bizarro world!"
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Cullen

From Winter springs

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 6 months ago

"I ordered a package of replacement parts for a case from Puget. The package arrived on time and packaged very well. Upon opening it I noticed some damage to the corner from were the carrier had dropped the package and damaged the parts. I contacted Puget and received a response very quickly informing me a replacement would be sent out as soon as possible. I am very satisfied with how they handled the situation and will be a returning customer going forward in the future. This was a very good first impression with the company. Truly a company who goes above and beyond for its customers."
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David Marmor

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 6 months ago

"Couldn't be happier with my experience, guys. Thank you for the quick, knowledgeable answers and for building a fantastic workstation."
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Seth Tebockhorst

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 7 months ago

"Very positive purchasing experience. I went back on forth via email with a single person who understood my questions and provided thoughtful answers and suggestions (most of which would lower the price of the computer). As an example of the kind of customer service they provide, they offered to pre-wire the machine for an additional hard or have me mail it in to them to install with the build (they offered to same for my old sound card). I went with the pre-wire for the hard drive and it was done neatly and in a way that was very easy for me to access and plop my hard drive in. They sent a good amount of documentation including helpful tips on setting up the computer and a usb recovery drive. What is clear from my experience is that they really try to go the extra mile and I have nothing but positive things to say."
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Jason

From Philadelphia, PA

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 7 months ago

"This is my second computer purchase from Puget--my first was almost nine years ago. Nine years ago I had a different job, a different car, a different waist size...

Not everything that you buy lasts. Sometimes that's okay. The batteries in your TV remote won't last long. But when you really spend on something, you'd prefer to benefit from it for years to come.

Puget systems are built to last. The assembly, quality control, and attention to detail (among other things) are to thank. When you purchase a computer from Puget, one of the checkpoints is literally "Clean any smudges from the chassis". C'mon. Buy from Puget."
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Bruce Fenster

From Baldwinsville, NY

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 7 months ago

"Everything about my purchase of a Spirit PC was exceptional. The consultation, the build, the finished product, the shipping, all top notch!"
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