It is very important that you make informed decisions when purchasing a new computer system. We help you make these choices by offering free, no obligation consulting -- we never charge for this service, and by taking advantage of it, you are in no way obligated to order your system from us. In fact, if you decide to order from anyone else, tell us why! We are confident that the more informed you are, the more you see that many online computer retailers simply do not take the time to correctly configure a system for your needs. Specifically, there are two things we need to know in order to make solid recommendations for you:
1) What will you be using the computer to do?
2) What is your target budget?
Of course, that information is not absolutely necessary, but it does go a long way in allowing us to help you make informed decisions, and come in on budget! So go ahead, . Let us help you get the system you deserve!
Read what our customers have to say about our professional consulting!
David AyotteFrom Hudson, NH
2 months ago
"I received my Genesis I a few weeks ago and wanted to use it for a while before posting a review. Although it isn\'t touted as their quiet system, it is extremely quiet. I am one of those people that is really picky about system noise and this system is just super quiet. This is also the fastest system I have ever owned, it is also the most expensive but it does contain a lot of the latest technology. I got tired of getting systems that I couldn\'t configure to my needs, or that came with a bunch of software that I didn\'t want. I did a lot of research online about what company could provide me with a system that would fit my needs. Those needs being fast, quiet, and reliable. I am using it primarily for video and photo editing.
The box that it came in was huge, but I\'d rather have a huge box than a damaged one. I also liked that as soon as I opened it, I immediately saw instructions on how to proceed with the rest of the unboxing. Little things that help.
Inside is a binder full of helpful information that is a really nice touch too.
During my agonizing decision making process, I exchanged several e-mails with the company asking questions and getting feedback. This was also very helpful in making my decision.
So far I am very happy with my purchase."
Harlan V. BordelonFrom Dry Prong, La.
4 months ago
"Not being a "computer person", I was somewhat intimidated when it was time for me to replace my old, (2003), dinosaur of a computer. I had very specific needs, and thought a "custom" computer would be the way to go, but where to go? I "googled up" "custom computers", and started researching. When I came across "Puget Systems", I was really impressed with their "mission statement", so much to the point that I decided to to a chance with them, but, nevertheless, I knew anybody could "talk the talk". Well, to make a long story short, not only did "Puget Systems" "talk the talk", they absolutely "walked the walk"! They stepped me through the process, helping me to settle in on exactly what I needed, nothing more, nothing less. In dealing with them, (Puget Systems), I never once felt as though I were on an island, they were always an "E"-mail, or phone call away, with answers to any of my dumb, (remember, I said I was not a computer person), questions, and concerns, from the beginning to the end! They even had the decency to check up on me after my account was closed, just to make sure everything was still to my satisfaction, (it was), ... who does that? To anyone looking to get away from the "one size fits all" paradigm of the major chain stores, and get a truly custom, (and affordable), computer tailored for your specific needs, I can wholeheartedly recommend you go with my good buddies at "Puget Systems"!"
6 months ago
"This experience has been one of the best buying experiences I have ever had for anything! I make natural history documentaries and needed a computer that can handle the editing on Premiere Pro with large file sizes. The Puget Systems team lead me through the process with an assured hand. They answered my questions and I was very confident in their guidance. The computer arrived a few days ago and it is just as they described. Overall, I love the Puget System team and philosophy."
6 months ago
"Highly recommended! In my experience, Puget Systems has some of the best, perhaps THE best, customer service I have ever encountered in any industry. Every interaction I've had with them has resulted in total satisfaction. From helping select the perfect configuration, to helping out when a particular component was not the best choice, to technical service almost two year later, they have never disappointed me."
7 months ago
"In my search for a highly capable PC, I'd decided to look into custom-built options. Searching the web, I found Puget Systems, and was immediately impressed by both their website, and the options they offered. The simple, intuitive site made it easy to arrive at a unit that was custom designed for my needs. What was most impressive was their staff...super responsive, helping with any and all questions. I felt like I'd just made new friends. The whole experience was so well thought through, it gave me great confidence in the investment I was making...as I have no doubt they put as much care into the build as they obviously did in everything else! Great experience, I will (and have) recommended them to anyone who'll listen!"
Bobbi McDonaldFrom Post Falls, Idaho
7 months ago
"I am so amazed by this company. I wasn't sure exactly what I wanted and I was able to talk to someone who guided me in the exact computer that I needed. Then after I ordered it, their web site kept me updated to exactly what they were doing during the building stages, and through it all. It didn't take more than just a few business days to have the computer built. Then when they shipped it, it arrived in just 24 hrs. It was tightly package, and had no damage. It is sharp looking and works amazing. I am so excited to get to know my new system. I just got it today in the mail, and it is put together here in america. Thank you to Puget Custom Computers!"
Oliver H LeBlancFrom Davis CA
9 months ago
"I recently bought a Serenity Professional. It is probably the most satisfactory purchase I've ever made. The folks at Puget Systems were extremely helpful throughout the process, answering my dumb questions promptly, graciously, and right on the point (I especially thank Wilson Chau and Christopher Crader in this regard). And the machine is exactly what I wanted. Even better."
James J JohannFrom Bellingham, WA
9 months ago
"I had been trying to do video editing on an Intel i3 laptop. Both it and I were in over our heads. Having followed Puget Systems for about a year, longingly, I decided to stick my toe in the water with Puget's representative Wilson Chau. I had been around computers long enough to know what I wanted, but not enough to know how much it was going to cost. Wilson was the coolest take-your-time sales agent! If I didn't offer the answers to what I wanted, he asked the proper questions to get me there. I never felt so much confidence dealing with any other company that I can think of. It took no time at all to enter an order and receive my new custom system. Absolutely everything about the quality of service and the quality of the hardware was stunning. I had a question or two to support when setting up the system; the responses were very good and very fast. What is this all about - a computer firm that actually cares about their customer after the sale? I must have entered the bizarro world!"
9 months ago
"Very positive purchasing experience. I went back on forth via email with a single person who understood my questions and provided thoughtful answers and suggestions (most of which would lower the price of the computer). As an example of the kind of customer service they provide, they offered to pre-wire the machine for an additional hard or have me mail it in to them to install with the build (they offered to same for my old sound card). I went with the pre-wire for the hard drive and it was done neatly and in a way that was very easy for me to access and plop my hard drive in. They sent a good amount of documentation including helpful tips on setting up the computer and a usb recovery drive. What is clear from my experience is that they really try to go the extra mile and I have nothing but positive things to say."
10 months ago
"This is my first experience with Puget. My previous computer was also a custom built one. That company went out of business, so after 6 years when I had a problem they were not around to help me fix the problem. My new computer from Puget is custom built for photography. It is very fast, very quiet and so far is exactly what I needed. I have nothing but good things to say about the people that I worked with in getting my computer built and running in my home office. I especially appreciated the time Puget took as we designed a computer just for me. I appreciate that Puget took the time to see that each component met the specs. They actually found that one component did not and swapped it out for a good one. You can imagine how sad I would have been if that problem had surfaced after the computer was being used in my home office. I am counting on them being around should problems crop up in the future."
Read all customer testimonials.