It is very important that you make informed decisions when purchasing a new computer system. We help you make these choices by offering free, no obligation consulting -- we never charge for this service, and by taking advantage of it, you are in no way obligated to order your system from us. In fact, if you decide to order from anyone else, tell us why! We are confident that the more informed you are, the more you see that many online computer retailers simply do not take the time to correctly configure a system for your needs. Specifically, there are two things we need to know in order to make solid recommendations for you:
1) What will you be using the computer to do?
2) What is your target budget?
Of course, that information is not absolutely necessary, but it does go a long way in allowing us to help you make informed decisions, and come in on budget! So go ahead, . Let us help you get the system you deserve!
Read what our customers have to say about our professional consulting!
Chris HunkelerFrom Carlsbad, CA
6 months ago
"I sent an email with my computer configuration and then followed up by phone. Oscar created a configuration and then Wilson followed up the next day and walked me through the configuration. I had asked for 64 GB of memory and they told me 32 GB would probably be plenty for my use saving me some money. They were right; as I type this I am only using 20% memory.
Wilson personally reached out to me to let me know a new motherboard and CPU chip was available that would be advantageous to my needs. He followed up once they had availability so we could finalize the order.
Their web site allows you to track the order through every step. The only hitch is when the computer showed up much quicker than I had anticipated as the shipping info had not updated the last time I checked. I was thrilled to get it on Thursday instead of having to wait until Monday when I would be back at the office.
The quality of the built computer is exceptional and the performance is great! I highly recommend Puget Systems to anyone looking for a system built exactly for their needs."
7 months ago
"This was by far the most painless a custom PC has ever been (waiting for it was the hardest part, and that wasn\'t even too long!). From the very beginning, I spoke with a real person who was able to answer all of my questions completely honestly. I had one question about a processor upgrade and whether it would be worth it for gaming - the answer was an extremely honest \"no.\" Instead of up-selling me on something I didn\'t need, they gave me exactly what my machine needed to perform the way I wanted it to. I will most likely be buying all of my high-end rigs through Puget from now on."
David AyotteFrom Hudson, NH
12 months ago
"I received my Genesis I a few weeks ago and wanted to use it for a while before posting a review. Although it isn\'t touted as their quiet system, it is extremely quiet. I am one of those people that is really picky about system noise and this system is just super quiet. This is also the fastest system I have ever owned, it is also the most expensive but it does contain a lot of the latest technology. I got tired of getting systems that I couldn\'t configure to my needs, or that came with a bunch of software that I didn\'t want. I did a lot of research online about what company could provide me with a system that would fit my needs. Those needs being fast, quiet, and reliable. I am using it primarily for video and photo editing.
The box that it came in was huge, but I\'d rather have a huge box than a damaged one. I also liked that as soon as I opened it, I immediately saw instructions on how to proceed with the rest of the unboxing. Little things that help.
Inside is a binder full of helpful information that is a really nice touch too.
During my agonizing decision making process, I exchanged several e-mails with the company asking questions and getting feedback. This was also very helpful in making my decision.
So far I am very happy with my purchase."
Harlan V. BordelonFrom Dry Prong, La.
one year ago
"Not being a "computer person", I was somewhat intimidated when it was time for me to replace my old, (2003), dinosaur of a computer. I had very specific needs, and thought a "custom" computer would be the way to go, but where to go? I "googled up" "custom computers", and started researching. When I came across "Puget Systems", I was really impressed with their "mission statement", so much to the point that I decided to to a chance with them, but, nevertheless, I knew anybody could "talk the talk". Well, to make a long story short, not only did "Puget Systems" "talk the talk", they absolutely "walked the walk"! They stepped me through the process, helping me to settle in on exactly what I needed, nothing more, nothing less. In dealing with them, (Puget Systems), I never once felt as though I were on an island, they were always an "E"-mail, or phone call away, with answers to any of my dumb, (remember, I said I was not a computer person), questions, and concerns, from the beginning to the end! They even had the decency to check up on me after my account was closed, just to make sure everything was still to my satisfaction, (it was), ... who does that? To anyone looking to get away from the "one size fits all" paradigm of the major chain stores, and get a truly custom, (and affordable), computer tailored for your specific needs, I can wholeheartedly recommend you go with my good buddies at "Puget Systems"!"
one year ago
"This experience has been one of the best buying experiences I have ever had for anything! I make natural history documentaries and needed a computer that can handle the editing on Premiere Pro with large file sizes. The Puget Systems team lead me through the process with an assured hand. They answered my questions and I was very confident in their guidance. The computer arrived a few days ago and it is just as they described. Overall, I love the Puget System team and philosophy."
one year ago
"Highly recommended! In my experience, Puget Systems has some of the best, perhaps THE best, customer service I have ever encountered in any industry. Every interaction I've had with them has resulted in total satisfaction. From helping select the perfect configuration, to helping out when a particular component was not the best choice, to technical service almost two year later, they have never disappointed me."
one year ago
"In my search for a highly capable PC, I'd decided to look into custom-built options. Searching the web, I found Puget Systems, and was immediately impressed by both their website, and the options they offered. The simple, intuitive site made it easy to arrive at a unit that was custom designed for my needs. What was most impressive was their staff...super responsive, helping with any and all questions. I felt like I'd just made new friends. The whole experience was so well thought through, it gave me great confidence in the investment I was making...as I have no doubt they put as much care into the build as they obviously did in everything else! Great experience, I will (and have) recommended them to anyone who'll listen!"
Bobbi McDonaldFrom Post Falls, Idaho
one year ago
"I am so amazed by this company. I wasn't sure exactly what I wanted and I was able to talk to someone who guided me in the exact computer that I needed. Then after I ordered it, their web site kept me updated to exactly what they were doing during the building stages, and through it all. It didn't take more than just a few business days to have the computer built. Then when they shipped it, it arrived in just 24 hrs. It was tightly package, and had no damage. It is sharp looking and works amazing. I am so excited to get to know my new system. I just got it today in the mail, and it is put together here in america. Thank you to Puget Custom Computers!"
Oliver H LeBlancFrom Davis CA
2 years ago
"I recently bought a Serenity Professional. It is probably the most satisfactory purchase I've ever made. The folks at Puget Systems were extremely helpful throughout the process, answering my dumb questions promptly, graciously, and right on the point (I especially thank Wilson Chau and Christopher Crader in this regard). And the machine is exactly what I wanted. Even better."
James J JohannFrom Bellingham, WA
2 years ago
"I had been trying to do video editing on an Intel i3 laptop. Both it and I were in over our heads. Having followed Puget Systems for about a year, longingly, I decided to stick my toe in the water with Puget's representative Wilson Chau. I had been around computers long enough to know what I wanted, but not enough to know how much it was going to cost. Wilson was the coolest take-your-time sales agent! If I didn't offer the answers to what I wanted, he asked the proper questions to get me there. I never felt so much confidence dealing with any other company that I can think of. It took no time at all to enter an order and receive my new custom system. Absolutely everything about the quality of service and the quality of the hardware was stunning. I had a question or two to support when setting up the system; the responses were very good and very fast. What is this all about - a computer firm that actually cares about their customer after the sale? I must have entered the bizarro world!"
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