It is very important that you make informed decisions when purchasing a new computer system. We help you make these choices by offering free, no obligation consulting -- we never charge for this service, and by taking advantage of it, you are in no way obligated to order your system from us. In fact, if you decide to order from anyone else, tell us why! We are confident that the more informed you are, the more you see that many online computer retailers simply do not take the time to correctly configure a system for your needs. Specifically, there are two things we need to know in order to make solid recommendations for you:
1) What will you be using the computer to do?
2) What is your target budget?
Of course, that information is not absolutely necessary, but it does go a long way in allowing us to help you make informed decisions, and come in on budget! So go ahead, . Let us help you get the system you deserve!
Read what our customers have to say about our professional consulting!
5 months ago
"The customer service and knowledge that Puget systems has is incredible! I was able to speak with Jeff today and he took the time to answer all of my questions, take the quote that I had and offer tweaks and upgrades that I would never have know to ask for. Puget is the best!"
Stephan DolezalekFrom Portola Valley
5 months ago
"Puget Systems is a very bright light in the otherwise dark and unfriendly world of customer support. They build great performing systems. They know their stuff. Most importantly they treat their customers in a very special way -- they acknowledge that you time is important. Today was good example: even though the tech support team was busy, the sales person that answered my call simply jumped in and got the service call started. When I later had to call back and my service adviser was on another line, the person who answered the phone didn't say "let me have him call you back." Instead they simply looked up the status of my call, jumped right in and walked me through the problem -- which turned out to be a failed monitor part; not Puget system's fault. This type of customer service is really hard to find and is even better from a Company that starts by building the best PC systems! Thank you!"
8 months ago
"I've bought a few custom PC's before, and Puget went above and beyond all expectations and experiences I've had with other companies. They helped me find exactly the right computer parts that were specifically tailored to what I wanted to get out of my PC within my price range. They also explained which parts were better for which price and why in great detail when asked. They had very frequent step by step updates and comments as my system was being built, and the thoroughness they put into every step was easy to see. My PC arrived well packed in perfect condition, and was of exceptional quality. I couldn't be happier with how Puget handled my order."
Joseph MottoFrom Eau Claire
9 months ago
"I first purchased a desktop computer from Puget Systems in 2013. Over the next five years it performed beautifully, and when I had any minor issues I found the support staff at Puget to be readily available, knowledgeable, and most pleasant. That responsiveness was a major factor in my return to them when I decided recently to move on to a new desktop. The transition to a new machine was not an easy one for someone like myself who is not tech-oriented and once again support was immediately available in assisting me in that process. I have no reservations whatever in recommending Puget System to anyone who might ask."
JohnFrom New Mexico
10 months ago
"Puget Systems is the best of all the companies I have ever dealt with. I have experienced a great attitude, quality, attention to detail and excellence when I purchased my desktop. They have made me feel like I am part of the process.
Starting with their recommended system for Photoshop, two phone discussions led to my upgrading and subtracting items from their baseline system. The phone representatives were very straightforward, knowledgeable and helpful. They did not advise me to spend money for the sake of spending money; the goal was value for each item and, indeed, they pointed out one key area where a very modest change would significantly increase productivity. Thankfully they did not come across as salesmen.
As the unit was assembled, performance tested, examined in quality control (including a heat IR photo and a temperature graph, performance testing and 44 BIOS setting photos) and prepared for Fedex ground shipping I received informative updates. I placed my order late on a Monday and it was delivered to my home (1500 miles driving distance) Saturday of the following week. The boxing was impressive and the unboxing instructions were very thorough. A 3 ring notebook with performance testing results, original CD’s and recovery USB drive was included along with various cables and instructions for their use. And they also included extra hardware for potential future upgrades.
Nice complementary polo shirt. And I appreciated their complementary installation of my software preferences.
The desktop is very quiet (air cooled). A nice touch was a 3 week checkup email asking for comments and if I needed any assistance. The performance is superb and Photoshop works so smoothly. After using the computer for 3 weeks I’m very pleased with it and brag about it and Puget Systems to my friends."
Rob PannoniFrom San Francisco Bay Area
one year ago
"I've bought a lot of computer equipment over the years. But I've never had an experience quite like dealing with Puget Systems. It's not just that the computer itself is stellar (although it is). It's the confidence that comes from dealing with a vendor that obviously knows their stuff and the ability to customize every detail and still get a system with the fit and polish of an off-the-shelf product.
I used to assemble computers from parts in the early days of the PC industry. I briefly considered purchasing parts and assembling a system myself to save a few bucks. Then I had a flashback to the endless tech support calls with parts vendors, the RMA numbers for returning defective components, the Russian roulette of whether a given set of components would work together seamlessly, browsing user forums trying to determine why I was getting some random error, etc. I decided that I am not a masochist. Dealing with a vendor who knows the current technology, has experience with the quirks of each component they use, and knows which components play well with others is invaluable. Add to that the thorough testing they do (which they share with you) and the overall buying experience and I would buy another system from Puget in a heartbeat.
I purchased the Serenity Pro system. It is as-advertised--so quiet that I have to check the light on the power button to see if it's on. Speed, build quality and delivery were exactly as promised. I couldn't be happier with a computer purchase."
one year ago
"I had a difficult time looking for a good computer company. I cared about the performance and the uses for my next desktop. Never again will I get one from a big chain type of store, it had too much 'bloat-ware' and it did not last long. However, I happened to search for this computer company. After reading so many reviews from real people, watching videos, and reading information provided on the website, I decided to take action. I've coordinated with a staff member in sales, helped me get started on the process. Also, a great thing to know is that while the desktop was being built, statistics were provided, it was an amazing thing to see. To make a long story short, the shipment was very quick and when I first turned on the system, it was very silent, which I value too. An 'A plus' quality, would do business with them again in the future. Thank you!"
Ken S.From Monroe, WA
one year ago
"Two things stand out for me when watching Jon's video giving an overview of Puget Systems. First, their sales staff actually will talk you down from more expensive systems. Frankly they've saved me over a thousand dollars. Second, his comments about transparency and relationships, by which he means trust. I bought a system from Puget nine years ago, and they supported me ever since. When I felt the need to modernize with a new system, there was only one company on my list of candidates."
Scott BrownFrom Metro NYC area
2 years ago
"Trying to find a legitimate workstation that will handle Octane was a nightmare. After years on Mac, I looked at the iMac Pro and winced at the specs and the ridiculous price. No NVIDIA, over $12K for an adequate machine? After days looking, I found Puget Systems.
I am so glad I did. After making the call, Oscar was GREAT. I highly recommend Puget Systems and will never shop anywhere else. From the first call, I was hooked. The integrity, value and quality this company offers is exemplary.
Here’s a few bullet points on what makes Puget Systems easily the best place to go for custom workstations:
• They were nice. No talking over your head, no tech-nerd attitude. Just helpful and down to earth.
• They listen. They helped me transition from Mac to PC with little to no trouble and were very helpful with follow-up questions.
• They diagnose what you’ll need without trying to up-sell
• They have the best technology in stock, usually
• The wait time was minimal, two weeks from phone call to up and running in my case
• There’s a step-by-step progress report/checklist as your system is being made complete with what’s being done and who is doing it
• Most important, the system was EASY to set up
• AND it’s blazing fast
• AND the price was by far the best out there. In fact, they saved me money by helping me direct my budget toward the components that were most helpful for the applications I was using.
• They followed up to ensure everything is working properly
• Finally, the beards at PS are as impressive as the render times on my workstation
TL;DR Puget Systems should give other companies lessons in customer service, value and quality. I’m a fan and will be ordering from them again soon."
Oslyn CharlesFrom Brooklyn
2 years ago
"There are no words to express the level of comfort and satisfaction having being a customer of Puget systems. The timely process from the confirmation of the order to the building of the machine and being informed at every stage. Excellent and knowledgeable support staff who are able to tailor the system specs to my specific need. The after sales support, even after two years of purchase they want to make sure every thing is ok with you. My system runs oil-smooth and is very silent for a big machine.Thank you Puget, you have a customer for life!"
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