How can we meet the news of a customer who has legacy software needs? Recently Jared faced this issue where a customer wanted to run an older version of Windows but also wanted a new system with older port options.
Nearly every day a customer asks me how Windows 10 is doing in terms of sales. It’s usually wise to wait a few months to gauge how a new operating system is performing. As much as Microsoft wants everyone to move to Windows 10, it can take time for the hardware makers to test their products and release updated drivers for a new operating system.
Microsoft released Windows 8 to the public just under three years ago. It shouldn’t come as a surprise that we didn’t see a lot of pent up demand from our customers. We had a few customers who were curious and decided to make the jump, but the vast majority of our customer hit the snooze button on 8 and stuck with 7.
We are now less than a week away from official arrival of Windows 10: the operating system that’s so extraordinary, Microsoft to give it a higher number.
I’ve been the unofficial guinea pig at Puget Systems running Windows 10 Insider Preview builds for over four months now. In the past, I’ve installed beta builds of Windows in a VM or setup a dual boot system giving me an eject button in case of disaster. But that’s not what I did with Windows 10. Instead, I went five blades. No VM, no dual-boot, no parachute.
Windows 8 has been out for about a year and a half now, and it is common knowledge that Microsoft’s newest operating system has received mixed reactions. The new start screen (I still have to stop myself from calling it Metro!) is a jolting departure from the user interface that Windows users have been accustomed to using since 1995. One unique thing we do here at Puget Systems, is we reach out to nearly all of our customers after they have had a chance to use their new PC. We ask them how it is working for them, and what we could have done better. We learn a LOT. So, what do our customers have to say about Windows 8, and what is Puget Systems doing to respond?
Back in December, Brett brought some interesting information about the sales of Windows 8 vs. Windows 7. Yesterday some not so good news dropped about the state of PC shipments in the last quarter.
So I thought I would do a follow-up because the last quarter here at Puget has been great, contrary to the market at large.
Last week Microsoft announced sales of Windows 8 licenses have reached 40 million. They provided few details other than adding that most of those were upgrades and that Windows 8 was selling at a faster clip than Windows 7 did three years ago. Of course, this comes several weeks after Microsoft CEO, Steve Ballmer, told a French newspaper that sales of their new Surface tablet, running Windows 8 RT, have gotten off to a “modest” start.
As a sales representative at Puget Systems, I’m often asked by customers considering a new PC if they should have us install Windows 7 or the new Windows 8 operating system. When I began running Windows 8 a few months ago, I kept a running list of features I enjoyed along with a few I found perplexing. Over time, my list has grown and contracted, but a few items on each side of the coin have remained.
One of my coworkers has already put together a helpful list of new features while another helps you decide if Windows 8 is right for you. I’m going to take a different approach by sharing my Windows 8 experience with those of you whom I don’t get to speak or email with each day.
Windows 8 launches this fall, on October 26th to be precise, and it is shaping up to be the most controversial Windows edition ever. Past versions like Vista and Millennium Edition were underwhelming, certainly, and others like Windows 95 and XP changed the face of Windows dramatically – but each new version has generally been an attempt to improve the user experience. Some focused on better performance, others on a newer and sleeker interface… and while there were both successes and failures Microsoft has managed to maintain dominance in the PC operating system market.
The latest version of Windows, however, has a lot more to it than just a shiny new taskbar or updated applications: it represents a shift in the whole interface from a traditionally mouse-centered approach to a touch-centric design. The last time that Microsoft tried to add an interface option to Windows was Media Center, which was introduced part-way through the life-cycle of Windows XP and brought a ‘ten foot’ interface designed for use in a living room. That was simply an added interface option on top of the normal Windows UI, though, while Windows 8 has completely removed large parts of the traditional interface that PC users have become accustomed to.
The next generation of Windows operating systems is nearly upon us, and lots of folks are downloading the recent Windows 8 Release Preview. The months leading up to a new OS are always a bit tricky for Microsoft: they have to release info publicly to build excitment, satisfy investors, and garner media attention – but at the same time that can lead to customers putting computer purchases on hold until the new software is available. If a substantial portion of the consumer base does that it would lead to poor revenue not only for Microsoft but also the companies building and selling computers.