Customer Testimonials
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Customer Testimonials

We know that your main concern lies in the integrity of the companies you do business with. Especially with internet-based businesses, it is often difficult to determine the true values and goals of your supplier. Here you will find Puget System’s customer testimonials. Entries from our customers are not restricted, and are audited only for inappropriate content. It is our goal to give you a clear picture of our service and product quality, straight from the mouths of our customers. We appreciate any feedback, positive or negative, that you have!

In addition to our own testimonials below, you can read about customer experiences with Puget Systems at other major review websites:

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Samantha Carmen Chase

Legacy Testimonial: 127

Puget Custom Computers site suggested considerable planning and foresight. I was equally impressed by their execution.

Jon Bach was VERY ATTENTIVE with a mother-board challenge and corrected the problems.


I highly recommend Puget Custom Computers to friend and associates.

Edward P. Harris

Legacy Testimonial: 126

Your company responds quickly and intelligently to all queries. Wilson Chau was a delight to work with, took a very personal interest in my wishes and helped me put a “dream machine” together. I have the highest respect for him (and for Jon Bach who also answered some of my questions) and have come complete faith in his knowledge, conscientiousness and integrity.

Paul Tripp

Legacy Testimonial: 125

Puget has, by far, the best customer service I’ve ever seen. Jon Bach has already gotten enough praise from these testimonials, so I’m going to give Wilson Chau (who helped with my order) some praise as well. When I accidentally ordered a motherboard and processor that were incompatable, he let me know within an hour of the time I placed my order, and helped me pick a different motherboard. When one of the pieces of hardware I ordered dropped in price between the time I placed my order and the time it shipped, he went out of his way to take off the difference in price. If it weren’t for that, I might be complaining a bit about Puget’s prices (especially on cases). As it is, my only complaint is that they don’t offer financing; if they did, I probably would have spent about another $300.

Jeff Stalls

Legacy Testimonial: 124

It has been just about 2 months since I got my new computer and after the minor windows 98 problems I had everything is fixed thanks to you the help you gave me was wonderful and the computer is doing great thanks again.


Lonny Toman

Legacy Testimonial: 123

I am new to finding this company. I live in S.D. and have had a tough time finding a decent system for s decent price. Well, I must say that this company has blown me away!!! I have looked all over, and for what I want and what I can afford, this company certainly delivers more than what you ask for. Faster, better computers for better more reasonable prices!! What more could you want! I am looking forward to recieving the computer I will purchase form you!!!

William Manning

Legacy Testimonial: 122

I just can’t believe the incredibly low prices for such awsome computers! After today, I’ll never buy from anyone else! Also, the fact that the computers can be modified for anything is something truly unique.

David Hochman

Legacy Testimonial: 121

I want to commend Puget Custom Computers and Jon Bach for technical support I received nearly a year after I bought my computer (first of two, that is). I had managed to corrupt my copy of Windows XP (due to no fault of the hardware) and needed to run the repair routine from the Windows CD ROM. Various complications ensued, and though I was having visions of expensive repairs (I’m on the East Coast), I called the company on Friday night my time. The business phone forwarded to Jon’s car, and during his commute (!) he walked me through a simple cabling change that allowed me to complete the repair routine successfully. On Monday he counseled me on a software download that let me restore full functionality to my video card, and all was back to normal (well, as much as XP is ever normal). All this help was skillfully and cheerfully delivered, and I never had any sense that anything else was a higher priority for him until I was back in operation. If you’re reading these testimonials, please understand you won’t match this level of service anywhere on the Net. Please consider giving this outstanding company your business. Thanks, Jon.

Kelly Miller

Legacy Testimonial: 120

Jon and his staff deliver on everything they claim on this site. In general, this company provides great customer service. For computer sales, this is exceptional customer service. I will keep buying continue to do business with PCC and will recommend them to others.

Andrew M Dietz

Legacy Testimonial: 119

The prices were very competitive, even versus my first choice of Alienware, and the fact that they get the computer out of the door 3-4x faster is great for impatient customers such as myself. I was a little concerned when the testing process took a day longer than expected, but when the computer was boxed up and ready to go, Jon emailed me and told me they were upgrading my shipping from 2-day to overnight, for free, to compensate. VERY pleasant surprise, and certainly not the sort of thing you would expect from those big computer retailers. My faith in PCC was well-deserved, and I will certainly give them my business again

Randy Crider

Legacy Testimonial: 118

This was by far the BEST Computer sale I have ever been a part of. Jon was a great person to deal with. I will be recommending this company to everyone I know and I will be buying at least one more system this year. As long as these guys are in business I’ll be a customer.


Randy Crider
CEO Woof Wear