William is one of our most knowledgeable sales consultants.  He works with customer requests full time every day, and his opinion of hardware is usually shaped by his thorough understanding of customer needs and requests.

Overclocking Done Right

Intel Core i7
One of the services we offer here at Puget Systems, aimed at high-end gamers and enthusiasts, is overclocking.  It is a practice that has been around for quite some time which involves pushing the processor in a computer beyond its rated clock speed.  This can provide an additional performance boost without the need to spend more money on a faster processor, though there are some trade-offs involved: additional heat and stress above and beyond what the CPU may have been designed to handle.

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William is one of our most knowledgeable sales consultants.  He works with customer requests full time every day, and his opinion of hardware is usually shaped by his thorough understanding of customer needs and requests.

Gaming Performance with Dual Monitors

Many of the computers we sell here at Puget Systems will be used for playing games, and we also get a lot of folks wanting to run two (or more) monitors.  Sometimes those goals intersect, and in those situations I have had people ask if they needed to get a second video card so that using additional monitors will not impact their performance for gaming.  I myself use two monitors here at work, which has been a great improvement in usability, but I don’t play games in the office.  Because of that I’ve had to fall back on anecdotal evidence when this topic comes up, and make educated guesses depending on individual scenarios. Rather than continue in that approach, though, I wanted to get hard numbers to support my advice. 

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Brett works full time in our customer service department, working with our customers.   He works with customer requests full time every day, and his opinion of hardware is usually shaped by his thorough understanding of customer needs and requests.

Clarifying “Made in the USA”

It is not uncommon for our sales staff to field requests from people searching for a computer that is made in the USA. We suspect this uptick in interest originates from those looking to support American workers, especially in times of economic uncertainty. We also believe that many American shoppers are demanding a higher level of after-the-sale support that an US based company is often better positioned to deliver.

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Jon is the president of the company.  He is frequently exposed to opinions of the managers from all departments, so his comments on parts frequently come from the perspective of overall worth to the company.

How We are Handling the Hard Drive Shortage

Image credit to Bright Side of News

Widespread flooding in Thailand is affecting millions of people there, and has shut down many thousands of factories. In the computer industry, this is creating a severe hard drive shortage. Some manufacturers (such as Western Digital) are directly affected, with plants in Thailand that are shut down. In addition, many hard drive component suppliers are also impacted by the flooding, extending the reach of this shortage to all hard drive manufacturers.

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Ruben works full time in our production department, working directly with the hardware.  He assembles machines, and works on repairing machines.  He has some of the most first-hand hardware experience in the company.

Spanning Multiple Monitors

Early this year, I decided to purchase and setup a trio of monitors for a triple monitor display. The setup itself was going to be used in a span configuration with a resolution of 5760 x 1080 on an ATI 5870 Eyefinity Edition video card with the goal of being able to see more while gaming. I thought I’d share my experiences, and what I learned may help you with your own monitor configuration.

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Jon is the president of the company.  He is frequently exposed to opinions of the managers from all departments, so his comments on parts frequently come from the perspective of overall worth to the company.

Announcing Puget Labs

Last December, we got together at Puget Systems and talked about our industry, how we see computers evolving, and how Puget Systems can continue to grow as a leader in our industry. We mapped out an exciting long term plan, with some ambitious goals for 2011. I am happy to announce today one piece of that plan — Puget Labs. What is that all about?

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William is one of our most knowledgeable sales consultants.  He works with customer requests full time every day, and his opinion of hardware is usually shaped by his thorough understanding of customer needs and requests.

PCI-Express Performance and nVidia’s New Warning

Puget Systems has been in the business of building computers for 11 years now, and we know what we are doing when it comes to assembling top-notch custom computers. It is a bit insulting, then, when a parts manufacturer puts out a warning which appears – on the surface – to indicate something we do is resulting in anything other than the highest performance possible. Yet here I am, to let you know about just such a notice that nVidia’s latest driver software is giving when using their graphics cards in certain configurations.
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William is one of our most knowledgeable sales consultants.  He works with customer requests full time every day, and his opinion of hardware is usually shaped by his thorough understanding of customer needs and requests.

H67, P67, and Z68 – Which one is right for you?

Intel Logo
Intel’s Sandy Bridge processor architecture is turning 6 months old in July, and has been a major seller in the PC market in these few short months. There was a slight hiccup a month after it was released, when it was found that there was a defect in the SATA controller of the chipsets designed to work with these processors, but that has long since been resolved and no further problems have arisen.

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How is the Tablet Market Affecting Puget Systems?

Yesterday Gartner released a report that worldwide PC shipments fell in the first quarter of 2011.  As I read over the article I couldn’t help but compare this current state of the PC industry as a whole to that of Puget Systems, but before I get into those thoughts, here’s a key excerpt from the article:

“Weak demand for consumer PCs was the biggest inhibitor of growth,” said Mikako Kitagawa, principal analyst at Gartner. “Low prices for consumer PCs, which had long stimulated growth, no longer attracted buyers. Instead, consumers turned their attention to media tablets and other consumer electronics. With the launch of the iPad 2 in February, more consumers either switched to buying an alternative device, or simply held back from buying PCs. We’re investigating whether this trend is likely to have a long-term effect on the PC market.”

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William is one of our most knowledgeable sales consultants.  He works with customer requests full time every day, and his opinion of hardware is usually shaped by his thorough understanding of customer needs and requests.

Custom vs. Closed Loop Liquid Cooling

Full liquid-cooling in a Puget Deluge system
As a custom computer manufacturer, we’ve sold liquid-cooled systems from well before I joined the company. A water-based coolant is able to transfer heat away from hot components like the processor (CPU) and video card (GPU) more quickly than air alone would. That added cooling is appealing for folks who want to push their systems beyond design specifications. Overclocking ability is perhaps the most the most tangible benefit of liquid-cooling, but there are other reasons some folks are interested in it: liquid-cooling can make a computer look very stylish, for example, or allow operation of more hot-running components than a chassis could normally keep cool.

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