Samsung has promptly addressed concerns from owners of their 990 Pro SSDs with a firmware update that halts any abnormal degradation. We discuss this fix, our plan here at Puget Systems to take care of our customers, and how you can update the firmware on your Samsung SSD.
Consultant’s Corner: Can I Run Older Software on a new PC?
How can we meet the news of a customer who has legacy software needs? Recently Jared faced this issue where a customer wanted to run an older version of Windows but also wanted a new system with older port options.
Consultant’s Corner – Keeping One More Computer Out of the Landfill
BIOS and CMOS issues are rare, but when they happen, they can be challenging to replicate and repair. Learn how Jeff helped one customer solve these issues on a workstation not purchased from Puget Systems.
Consultant’s Corner – Why I Turned Down a Sale
We aim to provide the best solution for each customer. Sometimes that means turning down a sale.
A word from a Support Technician at Puget Systems
Although our hope is that you will never have to call in to Support for assistance (we hope our machines operate at optimal performance out of the box and for many years without any hiccups) we realize that from time-to-time, you will need to reach out to us. Whether it is assistance with setting up or troubleshooting an issue with a newly purchased system or working to resolve issues with a system that has seen its share of years, we are more than happy to hear from you.