Burn-In Process
Any time you use new computer components, you are subject to the risk of manufacturing defects, shipping damage, and many other possible sources of hardware failure. A “burn-in” process stresses the components in a system, so that if they are close to failure, we can make sure they break here – allowing us to fix or replace them before the computer gets to our customer. It is much like the way Boeing puts huge stresses on aircraft wings before flying the aircraft: if the wings have a defect, and are going to fail, they want that failure to happen before the aircraft leaves the plant. So, a burn-in test helps ensure that only hardware without defects leaves our facility.
What exactly do we do? The first test we run is very targeted, with a rigorous memory verification tool that makes sure the proper amount of system RAM is detected and that it functions without error for an extended period of time. This test also hits the CPU pretty hard, and depending on the amount of memory in the computer can last several hours. It is critical to make sure that the RAM is rock-solid before moving on, though, since misbehaving memory can cause a whole host of issues once the operating system is up and running.
Next, Windows is installed and all driver and OS updates are applied. Afterward, we run several benchmarks to collect performance data which we use to make sure the workstation is performing as expected for its particular specifications. Toward the end of that process we use a combination of utilities at the same time, with the specific intention of pushing the hardware to its limits – putting the CPU, RAM, and GPU(s) under heavy load for several minutes to ensure stable operation, before considering the PC ready for quality control. A similar system-wide stress test is run again as part of QC, where we can also monitor temperatures to ensure adequate cooling and power draw from the wall to verify that the included power supply will be able to run the computer safely.
Read what our customers have to say about our burn-in process!
Legacy Testimonial: 58
What do I think of Puget Custom Computers? A+, Top-of-the-Line, Superior, the BEST!! I am so grateful that I found Jon Bach’s web site. The customer service is outstanding…quality of components unbeatable…communication outstanding. I recommend Puget Custom Computers to anyone contemplating an upgrade or a complete system. You will not be disappointed. It has been a pleasure dealing with a business that believes in old fashioned integrity.
Legacy Testimonial: 57
I received my new machine last week; the system was as expected and delivered on time. I had a great experience dealing with the people at this company. They even suggested some ways that I could save money on the system; that was an unexpected bonus. Jon was extremely responsive before I ordered the system, and equally responsive towards a couple of questions I had after the system was delivered. As others have below, I would also recommend the company. Go small businesses!
Legacy Testimonial: 56
It has truly been a pleasure dealing with Puget Custom Computers. It is nice to deal with a company that really cares about their customers and is there to assist in any way they can. I am very happy with the quality of my purchase and the service provided by their customer service. I highly recommend Puget Custom Computers.
Legacy Testimonial: 55
Those little popups saying that your site is messy when viewed without IE are tiresome. I surf with Netscape under windows and Linux.
Ron
Legacy Testimonial: 53
I buy a new high-end gaming system every two to three years. This by far has been the best experience to date. I love the feedback on the Orders page as your system is being built. All the components offered are top quality from the mainboard to the sound card. If I was pressed to find a flaw it would be in the system case. Not that there is anything wrong with the case they just need to add some tool-less cases with high some optional fans for the high heat load. Jon – thank you for all of your help. I’ll be back for another new system. Perhaps I won’t wait 2 years this time.
Legacy Testimonial: 52
Received my Athlon XP 2000 today, great machine. Jon went that extra mile to make me happy. He answers all your questions,and is a great person to do business with. Highly recommended.
Legacy Testimonial: 50
jon bach is a great person to deal with as well as puget systems, i could not ask for a smoother transition for myself as well as for my clients! A+++
Legacy Testimonial: 46
Thank you very much Mr. Jon Bach,
At present I have not returned from my trip. But I heard that the system is working fine without any problem. I really appreciate doing business with you in future. If there is any problem with the system I will contact, But now the system is funtioning.
Thanks very much
Regards
Godwin
Legacy Testimonial: 45
The best thing about this site is options. So many of the manufactuers require you to take their canned systems and run with it. I liked having choices. The delivery and customer service were also great too.
Legacy Testimonial: 38
I have to say, your web site is sure top of the line! Even thought the customer computer order page thats scripted in PHP isn’t perfect, i haven’t seen seen a better small business web site. You guys rock! Check mine out – http://www.hardwaregod.com . Have a good day.
Read more testimonials from Puget Systems clients.