We focus on feedback because we are in a relationship with every single on of our customers. Like any good relationship, it requires both talking and listening. Can you think of a healthy relationship where one person does all the talking? Too many times companies invest huge amounts of resources on messaging — manipulating, adding nuance or changes — when it could come more naturally when you introduce listening into the organization.
Introducing the newer, smaller Peak Mini and Serenity! Same power, smaller size.
All kinds of things come up during the build process. We check and double check. We tweak. We modify. We look for the perfect. Perfect builds take time and our standards are high. We want you to walk away feeling that every dollar you spent, every day you waited was absolutely worth it.
I thought I would take a minute and let you all know how Puget Systems is doing as a business and how our 2014 shaped up.
How was 2014? In a word? Stunning.
To the best of my knowledge, it’s been at least six years since we’ve written about life behind-the-scenes here at Puget Systems. So we’re going to kick off a whole new generation of newsletters – focused more on the people and less the technology – as we dive into this summer season of 2014. I hope you enjoy this little glimpse of what working at Puget Systems is really like, day to day.
Windows 8 has been out for about a year and a half now, and it is common knowledge that Microsoft’s newest operating system has received mixed reactions. The new start screen (I still have to stop myself from calling it Metro!) is a jolting departure from the user interface that Windows users have been accustomed to using since 1995. One unique thing we do here at Puget Systems, is we reach out to nearly all of our customers after they have had a chance to use their new PC. We ask them how it is working for them, and what we could have done better. We learn a LOT. So, what do our customers have to say about Windows 8, and what is Puget Systems doing to respond?
On my way in to work today, I was passed by a small blue Honda Civic. It raced and weaved through traffic, sporting a bolt-on spoiler, and an exhaut pipe that made it sound more like a go-cart than a legitimate driving machine. I allowed myself my moment of sarcstic thoughts. “Really? Your Honda Civic gets around with such great velocity that you need a spoiler to keep your rear axle firmly planted??” Maybe I’m just getting old, but I looked at that vehicle and I didn’t see the style and power the installer may have intended. I saw immaturity and insecurity. This driver self-identified with performance and power. He didn’t have the right tool for the job, so he bolted on the parts.
At Puget Systems, we build extremely high end PCs each and every day. Some of our PCs are used as high powered workstations, where they are pushed to their limits every hour of every day. Others might be the expensive play-things for those of whom price is no object. Is there a such thing as a PC that is TOO high end?
I’ve seen it happen a hundred times. I’ll be having a great conversation with a customer about computer needs, what the computer is currently used for, and what it might be used for in the future – but as soon as I ask something like “What type of wireless network compatibility do you need this laptop to support?”, everything screeches to a halt. I might as well be speaking Greek.
Are your customers telling you you’re doing fine? Can you trust that feedback?
Puget Systems builds custom workstations, servers and storage solutions tailored for your work.
We provide:
Extensive performance testing
making you more productive and giving better value for your money
Reliable computers
with fewer crashes means more time working & less time waiting
Support that understands
your complex workflows and can get you back up & running ASAP
A proven track record
as shown by our case studies and customer testimonials
