Puget Systems Out of Box Experience – Windows 10

Up until late December 2017, the way we installed operating systems here at Puget required us to to fully configure Windows and set up a user account for our customers, preventing end users from selecting the options and user name they might really want. It did have some added benefits, like allowing us to install requested software, but the process was inefficient and time consuming. Sparing you the grueling details, we have now moved to a much more refined and efficient process that allows you, the end user, to configure and set up Windows just the way you would like! This is excellent news! However, we also understand that opening up the box and booting the system up to a Windows setup screen can be somewhat daunting. I have created this guide to walk you through the process and offer advice along the way. I hope you enjoy!

How to Use Restore from the USB Tools & Recovery Drive (January 2018 to May 2020)

This guide covers how to restore Windows – and the drive it is installed on – to factory conditions, for Puget Systems computers built in 2018 or later. Methods are included for both systems that can boot into Windows and those which cannot. Please note that following these instructions will wipe all data on the primary drive, so back up any data you care about before proceeding!

TPM Firmware update

We are seeing an issue surrounding current TPM modules and numerous motherboard manufacturers including ASUS, ASRock and Gigabyte.

SG10 HDD and SSD install

Do you have an SG10? Do you want more storage space or a backup drive? This article and video will guide you through the process of installing additional SSDs and HDDs in your SG10 Puget System case.

How to find out if your drive is failing

At Puget Systems, we use a couple free drive diagnostic tools to tell us if there are issues with solid state drives and hard disk drives. Some of the programs that will be summarized include disk error checking tool, Samsung Magician, and Crystal Disk Info.