William George (Customer Service)

Windows 7: The End is Nigh

Written on March 16, 2017 by William George

Windows 7 updates are being limited by Microsoft on the latest processor platforms, and in combination with the other issues we've seen lately when installing Windows 7 we are now only listing it as an option on well-supported configurations... until we run out of licenses, then it's over.



Brett Nordquist (Customer Happiness Engineer)

In Search of Competition

Written on March 10, 2017 by Brett Nordquist

While speaking to our customers, I'm often asked why we don't carry a specific brand or type of product. For example, AMD recently released a CPU called Ryzen that competes with Intel CPUs. AMD is positioning these chips as comparable to Intel's offerings but at a lower price. Some customers are interested in how these new chips stack up.


Posted in Business | 4 Comments

Brett Nordquist (Customer Happiness Engineer)

I Got Schooled by a Group of 7th Graders

Written on February 17, 2017 by Brett Nordquist

If you're feeling overconfident in your public speaking skills, step into a class full of 7th graders. They are a tough crowd. That's what I did last week when my daughter's "Career & Technology" teacher asked me speak to her class about my work in technology. I prepared a 15-minute presentation that covered my years at Microsoft, a couple of startups, and positions at Puget Systems.



Brett Nordquist (Customer Happiness Engineer)

A Lesson I Learned at Microsoft

Written on February 3, 2017 by Brett Nordquist

Before I came to Puget Systems I worked for a number of small companies and one large one: Microsoft.


Posted in Business | 0 Comments

Brett Nordquist (Customer Happiness Engineer)

Bring On The New Year

Written on January 20, 2017 by Brett Nordquist

The start to a new year is a good time to review your PC. Last weekend I pulled out my desktop PC and performed the following:



 (Solutions Program Manager)

Event Schedule For 2017

Written on January 17, 2017 by

In 2017, our goal is to get out there where our customers are to learn more about them, learn more about their workflow, and find out what more we can do to optimize our systems and experience to those exact needs. That is why we are working with many user groups this year and have a big tradeshow calendar lined up. Are there any events that we should attend that aren't on this list? Let us know!



Alicia Menson (administrative assistant)

Puget Systems 4th Quarter Newsletter

Written on December 28, 2016 by Alicia Menson

Welcome to Puget Systems first quarterly newsletter! We want to share with you the new and exciting things that are happening with us.



Brett Nordquist (Customer Happiness Engineer)

Reducing Distractions

Written on December 20, 2016 by Brett Nordquist

A few years ago, the owner of Puget Systems told me about a product that had helped him focus on his work. I'd been feeling less productive and more distracted when trying to work, so I decided to install the application he recommended which is called Rescue Time. I installed the free version, and let it do its thing in the background.



Brett Nordquist (Customer Happiness Engineer)

My 5 Favorite Products of 2016

Written on December 9, 2016 by Brett Nordquist

With 2016 coming to end, I thought it would be interesting to look back at some of my favorite products of the last year. I prefer products that seamlessly blend into my life. That means they shouldn't require a lot of updates or ask me to change my behavior very much in order to enjoy them. With that in mind, here are five of my favorite products of 2016:



Wilson Chau (Customer Service Lead)

Update Woes!

Written on December 7, 2016 by Wilson Chau

I had a client who recently contacted me over the weekend in a bit of a panic because he had just upgraded to the latest Adobe Premiere CC 2017 and that caused him some grief.



Ruben Romero (Production Technician)

GPU Sag

Written on November 28, 2016 by Ruben Romero

How the weight of a video card can affect a PCIe slot


Posted in Hardware | 0 Comments

Brett Nordquist (Customer Happiness Engineer)

Visiting Supercomputing 2016

Written on November 25, 2016 by Brett Nordquist

I made the trek to Salt Lake City to attend the Supercomputing conference. I've attended conferences both large and small going back 20 years, but nothing could prepare me for what I saw at Supercomputing. If you're not familiar with Supercomputing, it's an annual conference where scientists, researchers, and engineers gather to discuss high-performance computing, network storage and related technologies.



Nick Krader (Repair Technician)

When stock solutions just won't cut it

Written on November 16, 2016 by Nick Krader

Thought and work behind getting a problem fixed with one of our bigger chassis.


Posted in Hardware | 0 Comments

Brett Nordquist (Customer Happiness Engineer)

Person to Person

Written on November 11, 2016 by Brett Nordquist

Yesterday, I awoke to the sound of my phone buzzing on the nightstand. I answered it assuming it was another automatic message from one of the schools my kids attend. But this time I was jolted awake when the person on the line said, "Your bank account has been hacked." I grabbed my phone, punched the app to my bank and there it was: my account had been drained.


Posted in Business | 3 Comments

Nick Krader (Repair Technician)

[BuildLog] 10Core i7 Workstation

Written on November 3, 2016 by Nick Krader

A series showing the assembly process of customer machines here at Puget Systems. This time is an i7 with Quadro GPU inside a Fractal Define R5.


Posted in Hardware | 0 Comments

Brett Nordquist (Customer Happiness Engineer)

Backup Your Critical Data in 5 Minutes

Written on October 28, 2016 by Brett Nordquist

At least once a year, I take a call from a friend or family member who is despondent because they've lost pictures or video or other critical data stored on their computer. Sometimes they accidentally delete a file or a directly. Or worse, a hard drive dies, taking all their data to the grave. I listen and try to have empathy. I really do, yet I can usually predict the answer to the question I'll ask next: "Did you have a backup of your files?" It's probably a good thing they are explaining their situation to me over the phone when they tell me, no, they did not have a backup.



Brett Nordquist (Customer Happiness Engineer)

Good, Better, Best

Written on October 14, 2016 by Brett Nordquist

A few weeks ago, I managed to get three kids in the van. On this morning, I wouldn't have to speed to get them to school on time, but I was cutting it close. I slammed my door shut, hit the button to open the garage door and turned the key in the ignition. Nothing.


Posted in Business | 0 Comments

Wilson Chau (Customer Service Lead)

A Weekend of VR Gaming

Written on October 5, 2016 by Wilson Chau

Since I work for Puget Systems and have access to some cool stuff, I had been "demo-ing" the new HTC Vive and Oculus Rift at work. Remember the Nintendo Wii and how it revolutionized gaming at the time? I was one of those that got up early in the morning and stayed in line for hours to get my hand on one. It ended up being one of the best purchases I made because I kept playing with that console for quite some time. I had the same feelings toward the HTC Vive with its controllers and room scale play. However, plopping down $800 for the Vive is a lot more than $250 (at the time) for the Wii. I had to make sure. So, I borrowed the HTC Vive for an extended weekend to see. I wanted to find out whether it was just "newphoria" as well as how my wife and kids would like it. The results were quite interesting.



Brett Nordquist (Customer Happiness Engineer)

Let the Music Play

Written on September 30, 2016 by Brett Nordquist

While cleaning my garage this summer, I came across what remained of my music collection: about of 300 CDs consisting of jazz and classic rock. It's been three years since they'd seen the light of day, so I decided to donate them to a local thrift store. What was worth thousands of dollars me to a few years ago, was worth less than a tax write off today.


Posted in Technology | 1 Comment

Matt Bach (Puget Labs)

Now Offering Glyph External Drives!

Written on September 20, 2016 by Matt Bach

As a part of our goal to provide not only quality workstations, but a complete workflow solution, Puget Systems has recently partnered with Glyph Tehchnologies to offer their robust and reliable external drives to our customers.



William George (Customer Service)

Time for William to learn Linux

Written on September 14, 2016 by William George

I'm going to diversify my operating system portfolio, integrating the leading open source project into my existing range of Microsoft options. (Did I nail that financial analogy or what?)



Brett Nordquist (Customer Happiness Engineer)

Taking the Time

Written on September 2, 2016 by Brett Nordquist

I've never felt comfortable working on anything but the most simple plumbing jobs around my home. So when I noticed a leak in my sprinkler system, I decided to call a professional. I started by checking reviews on Yelp. That took me to a few Facebook pages which lead me to a handful of websites. I made a list of six companies that had positive reviews from work they performed in my area. Of those six, I was able to get quotes from three companies, and my experience with each couldn't have been more diverse.


Posted in Business | 2 Comments

William George (Customer Service)

Podcast - William on Photo Taco

Written on August 23, 2016 by William George

William was recently a guest on the Photo Taco podcast, hosted by Jeff Harmon. You can listen to the podcast on the Improve Photography website, with William's interview starting at about 13 minutes in.



Brett Nordquist (Customer Happiness Engineer)

Buy It For Life

Written on August 19, 2016 by Brett Nordquist

A few weeks ago, I called a customer who had recently purchased a computer from us. She explained to me she'd configured this new system to run Adobe Creative Cloud to support her business. I had her profile on my screen and noticed she'd purchased a computer from us back in 2008. I said, "Did the last computer we built for you finally stop working?"


Posted in Business | 5 Comments

Jeff Stubbers (Mr. Customer Service)

New Keyboard and Mouse options

Written on August 10, 2016 by Jeff Stubbers

In a continued effort to offer higher quality components and better options, we recently took a look at our keyboard and mouse selection in answer to some recent feedback from customers.


Posted in Hardware | 0 Comments