Puget Systems Blog Posts
If you’ve been following us over the past few months you are probably well aware that we have been travelling quite a bit and have a lot of new projects going on. In fact, since the beginning of the year, we have travelled approximately 15,000 miles.. So what have we been up to?
Puget Systems is growing and as we continue to add more staff and infrastructure, we never want to be so large that we forget what makes us a great company. It’s the relationship we have with our clients. The personals touch we deliver time and time again. The experience we provide when you purchase a system from us that makes you always want to come back to us for all your computer needs.
A brief overview of software from NVIDIA to record or live-stream games (or other content), using a GeForce graphics card to handle the video encoding in real time with minimal impact on performance.
For nearly three years now I've been calling our customers after they purchase a computer. I don't work off a script and no two calls are the same. I might call to check in to make sure your new computer arrived safely. I might call to see if you're happy with your purchase after you've had a few weeks to run the new system through its paces. And I'll be honest, sometimes I call customers to shoot the breeze. A few weeks ago, I called a man who was on his way up the mountain to plant his skis into fresh powder. I told him I lived in Utah, and we spent the next 10 minutes talking about our favorite ski resorts.
I recently upgraded my home internet connection, and I now officially have the fastest internet of anyone here at Puget Systems - even faster, technically, that our connection at the office. What did I get, you ask? CenturyLink 1 Gigabit Fiber Internet. Here is my account of how installation went, and my experiences with it so far.
How quickly a computer boots up doesn't always correspond to how much processing power the system has, or how fast the system drive is. This blog talks a little about what contributes to both faster and slower boot times, with a video comparison.
A little over a year ago, I wrote an article titled, "What I Wish I Had Known" that included specific feedback customers shared with me shortly after taking delivery of a new Puget Systems computer. Since that time I've talked to hundreds, if not thousands of customers, who have passed along more feedback that might be valuable to those who are configuring or considering a new computer. With that in mind, here are a few more items our customers would change, if they could go back in time:
The batteries in our Puget Traverse Pro are lithium-ion (Li-ion) batteries. Throw out everything that you thought you knew about battery charging. Lithium-ion batteries are a completely different animal from how other types of batteries work and are charged, maintained, and stored.
I'm going to coin this transformation as the "small business singularity." If you're a science fiction fan like me, you might already be familiar with the idea of a technology singularity. In a small business, this transformation happens when the founder is no longer the sole source of initiative in the business.
Recommendations for PC gaming computers, covering the four main components that affect performance: CPU, RAM, drive, and video card. Updated for hardware available in late 2015 / early 2016.
I had the mission to write a blog post that conveyed how we keep the repeat business of so many of our customers. After writing several drafts, I realized that the post had already been written by our customers -- in the form of personal emails I receive on a daily basis. With their permission, I offer you two emails I have recently received. They do a very good job of summarizing why people keep coming back to Puget Systems.
One of the most painful things to hear about from a customer is lost data. Whether it is hours or days of lost work for a business, irreplaceable family photos, or important financial records - data loss hurts. And it can be caused by many things: viruses / malware, file system corruption, physical drive failure, theft, fire, flood… the list goes on. Unfortunately some people don’t think about this till it is too late, so I am here with a public safety announcement: Please, please, please - backup your data!
A couple of recent purchases got me thinking about how choice factors into where and how I spend my money. As my Honda Odyssey neared 200,000 miles, I began researching potential replacements. Unlike sedans and trucks, there are only a handful of minivans sold in the US. In fact, there's maybe five that qualify as traditional minivans and they include the Honda Odyssey, Toyota Sienna, Dodge Caravan/Chrysler Town and Country, Kia Sedona, and Nissan Quest.
Over the years I have worked here, our laptop line has changed a lot. We’ve had massive gaming-oriented models with 19-inch screens, tiny 12-inch models for the ultra-portable market, and everything in-between. We even had a touchscreen model for a while, since lots of people asked about that tech… and then it sold only a handful of units. We have just launched another update to our laptops, though, and I wanted to talk for a moment about our direction and goals.
One of the things I love about my job is being able to talk to clients and finding out something interesting about them and their computer needs. The conversation will often involve the merits of purchasing the computer from Puget System which I've discussed before in the past. However, a few recent conversations I've had involved why the client chose to purchase a system from us which I found quite fascinating because they weren't just comparing us to big box retailers, but other PC boutique shop.
As big as 2015 has been for us here at Puget Systems, we aren't looking back. We are looking at 2016 as an opportunity to build upon our success and get out there where our customers are to learn more about them, learn more about their workflow, and find out what more we can do to optimize our systems and experience to those exact needs. That is why we have a big tradeshow calendar lined up for this next year.
Computer games often have varying hardware needs - some are more graphically demanding, others need a more powerful CPU, and some need a mix of both. Such requirements often follow the type or genre which games fit into, and this blog post looks at those common genre-based needs to help gamers figure out what sort of computer hardware will best match their playstyle.