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Read this article at https://www.pugetsystems.com/guides/1070
Brett Nordquist (Customer Happiness Engineer)

Managing Kids and Technology

Written on November 12, 2017 by Brett Nordquist

I attended high school during the mid-80s. Around this period, Apple had just released the Macintosh and IBM was beginning to blitz the world with their PC Jr. Both models were still too expensive for my parents to purchase, so my only access to a computer was at my school's computer lab, where I took a class in BASIC.



Read this article at https://www.pugetsystems.com/guides/1066
Brett Nordquist (Customer Happiness Engineer)

Microsoft Office Holdout

Written on October 27, 2017 by Brett Nordquist

My name is Brett, and I am a Microsoft Office holdout. In fact, I am writing this blog in Word. Last week, I decided to write directly into our blogging system, but flew too close to the sun and lost an hour of work.


Posted in Software | 2 Comments

Read this article at https://www.pugetsystems.com/guides/1064
Brett Nordquist (Customer Happiness Engineer)

The Last 5 Percent

Written on October 20, 2017 by Brett Nordquist

Have you ever gone to an upscale restaurant on a special occasion? The hostess greets you immediately, and your table is ready. Your server is friendly and attentive, and the meal itself is everything you hoped it would be. Your table location, the lighting and the ambiance are perfect. Your server brings the check to your table and says,



Read this article at https://www.pugetsystems.com/guides/1061
Wilson Chau (Customer Service Lead)

Keeping Up To Date

Written on October 11, 2017 by Wilson Chau

One comment I hear often when talking to a client is, "I used to keep up to date with technology, but it's been a while now, and I'm out of touch with the latest trends." I can certainly understand why.



Read this article at https://www.pugetsystems.com/guides/1058
Matthew Bach (Puget Labs Lead)

Why Do Hardware Reviewers Get Different Benchmark Results?

Written on October 7, 2017 by Matthew Bach

Hardware reviews sometimes report wildly different results for the same CPU. What is going on that is causing some reviews to see higher or lower performance than others?


Posted in Hardware | 1 Comment

Read this article at https://www.pugetsystems.com/guides/1054
William George (Puget Labs)

How I Used to Select Components for My Computers, and Why I Was Wrong

Written on October 5, 2017 by William George

For a long time I helped customers here at Puget Systems select the right hardware for their computers, but I didn't apply a key principle that I used at work to my own builds. Realizing that, I want to share this insight with other PC enthusiasts.


Posted in Hardware | 1 Comment

Read this article at https://www.pugetsystems.com/guides/1048
Brett Nordquist (Customer Happiness Engineer)

20 Years Ago I Bought a Wallet

Written on September 29, 2017 by Brett Nordquist

I never spent more than twenty bucks on a wallet. Most were made of nylon or faux leather that wore out after a year.



Read this article at https://www.pugetsystems.com/guides/1041
Matthew Bach (Puget Labs Lead)

Why are we only using DDR4-2666 RAM with Threadripper?

Written on September 29, 2017 by Matthew Bach

Plenty of reviews show you can get higher performance by using faster memory, so why are we limiting our workstations to DDR4-2666?


Posted in Hardware | 1 Comment

Read this article at https://www.pugetsystems.com/guides/1046
Brett Nordquist (Customer Happiness Engineer)

Great Service from an Unlikely Source

Written on September 22, 2017 by Brett Nordquist

Sometimes you find excellent customer service in the most unlikely places. That's what I'd like to tell you about today. Just over four years ago, I left the state of Washington for the desert of southern Utah. In addition to trading the mild Seattle climate for the scorching summers of Utah, I was now on the hook to pay state income tax. Washington finds a way to get their pound of flesh through higher sales and property taxes, but completing my end-of-year accounting was easier in Washington because all I had to worry about was Federal taxes.


Posted in Service | 0 Comments

Read this article at https://www.pugetsystems.com/guides/1036
Brett Nordquist (Customer Happiness Engineer)

The Only 5 Chrome Extensions I Install

Written on September 15, 2017 by Brett Nordquist

Over the years, I've used Google Chrome as my default browser more than any competitor. A couple of times I ran into issues with a build and switched to Firefox, but that didn't last more than a few months.


Posted in Software | 4 Comments

Read this article at https://www.pugetsystems.com/guides/1013
Wilson Chau (Customer Service Lead)

Family Photo Storage Options

Written on August 28, 2017 by Wilson Chau

I'm not a professional photographer and neither is my wife. Heck, we're not even amateur photographers either. I'd say we're more social photographers. Beyond the occasional spur of the moment, all our pictures are from special occasions like our kid's birth, vacations, birthday parties, etc. I'd imagine many of you are similar. We've amassed thousand of photos throughout the years, and our current method of backing those up is burning them to a DVD. There has to be a better way.



Read this article at https://www.pugetsystems.com/guides/1011
Jeremy Thomas (Customer Service)

Purchasing an Uninterruptible Power Supply

Written on August 28, 2017 by Jeremy Thomas

I was recently working on a video project at home when the power suddenly went out. While this is a not common occurrence where I live, it was great to have an Uninterruptible Power Supply save the day and give me time to do a proper save then system shutdown.



Read this article at https://www.pugetsystems.com/guides/1006
Brett Nordquist (Customer Happiness Engineer)

Nobody Uses That Anymore

Written on August 18, 2017 by Brett Nordquist

Whenever I'm feeling confident that I'm successfully contributing to raising five children, my 13-year old daughter does something to jolt me back to reality. That the was the case this week as I sat in the car and gently honked the horn as a reminder she was going to be late for dance practice.



Read this article at https://www.pugetsystems.com/guides/1000
William George (Puget Labs)

Stop Directly Comparing CPU Specs

Written on August 8, 2017 by William George

Every time a new generation of CPUs is announced, I see a number of people writing about how they think it will be faster (or slower) than current technology because of the advertised specifications. CPU specs alone don't tell the whole story, though, and comparing core count and clock speed across different brands or generations of processors is extremely misleading. Stop doing it!



Read this article at https://www.pugetsystems.com/guides/997
 (Solutions Program Manager)

Dear Bitplane and Imaris Users

Written on August 7, 2017 by

Due to the extraordinary amount of time and effort that goes into one of our Recommended Systems we will no longer be able to maintain and update our Recommended System for Imaris.



Read this article at https://www.pugetsystems.com/guides/995
Brett Nordquist (Customer Happiness Engineer)

Tesla Builds More Than a Supercharger

Written on August 4, 2017 by Brett Nordquist

I got in line at the Starbucks' drive-thru yesterday for my iced caramel macciato. While waiting, I noticed a familiar scene play out. This is a scene I've watched dozens of times since Tesla placed a Supercharger station in the Starbuck's parking lot: Tesla owners chatting with each other.


Posted in Business | 2 Comments

Read this article at https://www.pugetsystems.com/guides/985
William George (Puget Labs)

ANSYS Mechanical - Balancing Performance and Licensing Costs

Written on August 4, 2017 by William George

We test a lot of software here at Puget Systems, and in most cases what we are looking for is what hardware lets a given program run the fastest - or in some cases, what is the most cost effective. If you can get 95% of the best possible performance for half the price that it would cost to get a full 100%, for example, that is often a compelling way to go. However, ANSYS Mechanical (and FLUENT) present a different challenge: how can you get the best performance within the limitations of the ANSYS licensing model?



Read this article at https://www.pugetsystems.com/guides/987
Jeff Stubbers (Mr. Customer Service)

An Introduction to Understanding 8-bit vs. 10-bit hardware

Written on July 17, 2017 by Jeff Stubbers

If you are a photo or video editor wondering if you should go with 8-bit or 10-bit hardware, this article is for you!



Read this article at https://www.pugetsystems.com/guides/986
Brett Nordquist (Customer Happiness Engineer)

The Best Service for Sharing Large Files

Written on July 14, 2017 by Brett Nordquist

Over the past few years, customers have asked us to recommend a service for sharing large files. In the past I've recommended Dropbox to those sending files under 2GB. But what if you need to send a really large file, say a 50GB file? And what if you need to send that 50GB file to five people in different locations?



Read this article at https://www.pugetsystems.com/guides/980
Wilson Chau (Customer Service Lead)

Have a problem? Don't Wait!

Written on July 7, 2017 by Wilson Chau

I was recently having some issues with my cable internet and TV. At first, the cable box would periodically freeze and we'd be unable to change the channel. About the same time, the internet would cut out as well too. At first, it was only happening a couple of times a week. Eventually, it started happening a couple times a day.



Read this article at https://www.pugetsystems.com/guides/975
Brett Nordquist (Customer Happiness Engineer)

The First Five

Written on June 30, 2017 by Brett Nordquist

There's nothing quite like a fresh install of Windows. It takes time. It takes patience. And, at least once during the process, I want to strangle someone at Microsoft. Once I've updated all my device drivers and let Windows Update do its thing, I launch into a fresh, unadulterated Windows desktop. it's the equivalent to that new car smell. You know it's not going to last more than a week or two, but you might as well enjoy it while it lasts!


Posted in Software | 1 Comment

Read this article at https://www.pugetsystems.com/guides/971
Brett Nordquist (Customer Happiness Engineer)

In Search of the Best Slideshow Software

Written on June 25, 2017 by Brett Nordquist

I didn't realize what I'd got myself into when I volunteered to put a slideshow together for my parent's 50th wedding anniversary. I asked my father to send me some of his earliest pictures so I could scan them. A few days later two large manilla envelopes full of old Polaroids arrived. When I asked if he could send a few recent pictures, he sent a USB stick that contained over 10,000 pictures.


Posted in Software | 4 Comments

Read this article at https://www.pugetsystems.com/guides/967
William George (Puget Labs)

Intel & AMD: The 2017 CPU Wars

Written on June 16, 2017 by William George

AMD is releasing a whole spectrum of new CPUs this year, from the consumer oriented Ryzen to the server-class Epyc. In response, Intel has accelerated their normal processor release cadence and is putting out new products across the board as well. We are here to explain a bit about what is going on, what to look forward to, and whether it is worth waiting for.



Read this article at https://www.pugetsystems.com/guides/966
William George (Puget Labs)

Once In a Lifetime: The Solar Eclipse of 2017

Written on June 14, 2017 by William George

With just a little over two months left before it happens, I want to share with our readers about what I think may be the coolest astronomical event of my lifetime.


Posted in Events | 1 Comment

Read this article at https://www.pugetsystems.com/guides/959
William George (Puget Labs)

CPU Cores and Clock Speed - A Car Analogy

Written on May 31, 2017 by William George

We have published a short video looking at the basics of CPU cores and clock speed using the time honored tradition of a car analogy.


Posted in Hardware | 0 Comments