Ruben Romero (Production Technician)

GPU Sag

Written on November 28, 2016 by Ruben Romero

How the weight of a video card can affect a PCIe slot


Posted in Hardware, Case | 0 Comments

Brett Nordquist (Customer Happiness Engineer)

Visiting Supercomputing 2016

Written on November 25, 2016 by Brett Nordquist

I made the trek to Salt Lake City to attend the Supercomputing conference. I've attended conferences both large and small going back 20 years, but nothing could prepare me for what I saw at Supercomputing. If you're not familiar with Supercomputing, it's an annual conference where scientists, researchers, and engineers gather to discuss high-performance computing, network storage and related technologies.



Nick Krader (Production Technician)

When stock solutions just won't cut it

Written on November 16, 2016 by Nick Krader

Thought and work behind getting a problem fixed with one of our bigger chassis.



Brett Nordquist (Customer Happiness Engineer)

Person to Person

Written on November 11, 2016 by Brett Nordquist

Yesterday, I awoke to the sound of my phone buzzing on the nightstand. I answered it assuming it was another automatic message from one of the schools my kids attend. But this time I was jolted awake when the person on the line said, "Your bank account has been hacked." I grabbed my phone, punched the app to my bank and there it was: my account had been drained.


Posted in Business | 3 Comments

Nick Krader (Production Technician)

[BuildLog] 10Core i7 Workstation

Written on November 3, 2016 by Nick Krader

A series showing the assembly process of customer machines here at Puget Systems. This time is an i7 with Quadro GPU inside a Fractal Define R5.


Posted in Hardware | 0 Comments

Brett Nordquist (Customer Happiness Engineer)

Backup Your Critical Data in 5 Minutes

Written on October 28, 2016 by Brett Nordquist

At least once a year, I take a call from a friend or family member who is despondent because they've lost pictures or video or other critical data stored on their computer. Sometimes they accidentally delete a file or a directly. Or worse, a hard drive dies, taking all their data to the grave. I listen and try to have empathy. I really do, yet I can usually predict the answer to the question I'll ask next: "Did you have a backup of your files?" It's probably a good thing they are explaining their situation to me over the phone when they tell me, no, they did not have a backup.



Brett Nordquist (Customer Happiness Engineer)

Good, Better, Best

Written on October 14, 2016 by Brett Nordquist

A few weeks ago, I managed to get three kids in the van. On this morning, I wouldn't have to speed to get them to school on time, but I was cutting it close. I slammed my door shut, hit the button to open the garage door and turned the key in the ignition. Nothing.


Posted in Business | 0 Comments

Wilson Chau (Customer Service Lead)

A Weekend of VR Gaming

Written on October 5, 2016 by Wilson Chau

Since I work for Puget Systems and have access to some cool stuff, I had been “demo-ing” the new HTC Vive and Oculus Rift at work. Remember the Nintendo Wii and how it revolutionized gaming at the time? I was one of those that got up early in the morning and stayed in line for hours to get my hand on one. It ended up being one of the best purchases I made because I kept playing with that console for quite some time. I had the same feelings toward the HTC Vive with its controllers and room scale play. However, plopping down $800 for the Vive is a lot more than $250 (at the time) for the Wii. I had to make sure. So, I borrowed the HTC Vive for an extended weekend to see. I wanted to find out whether it was just “newphoria” as well as how my wife and kids would like it. The results were quite interesting.



Brett Nordquist (Customer Happiness Engineer)

Let the Music Play

Written on September 30, 2016 by Brett Nordquist

While cleaning my garage this summer, I came across what remained of my music collection: about of 300 CDs consisting of jazz and classic rock. It's been three years since they’d seen the light of day, so I decided to donate them to a local thrift store. What was worth thousands of dollars me to a few years ago, was worth less than a tax write off today.


Posted in Technology | 1 Comment

Matt Bach (Puget Labs)

Now Offering Glyph External Drives!

Written on September 20, 2016 by Matt Bach

As a part of our goal to provide not only quality workstations, but a complete workflow solution, Puget Systems has recently partnered with Glyph Tehchnologies to offer their robust and reliable external drives to our customers.



William George (Customer Service)

Time for William to learn Linux

Written on September 14, 2016 by William George

I'm going to diversify my operating system portfolio, integrating the leading open source project into my existing range of Microsoft options. (Did I nail that financial analogy or what?)



Brett Nordquist (Customer Happiness Engineer)

Taking the Time

Written on September 2, 2016 by Brett Nordquist

I've never felt comfortable working on anything but the most simple plumbing jobs around my home. So when I noticed a leak in my sprinkler system, I decided to call a professional. I started by checking reviews on Yelp. That took me to a few Facebook pages which lead me to a handful of websites. I made a list of six companies that had positive reviews from work they performed in my area. Of those six, I was able to get quotes from three companies, and my experience with each couldn't have been more diverse.


Posted in Business | 2 Comments

William George (Customer Service)

Podcast - William on Photo Taco

Written on August 23, 2016 by William George

William was recently a guest on the Photo Taco podcast, hosted by Jeff Harmon. You can listen to the podcast on the Improve Photography website, with William's interview starting at about 13 minutes in.



Brett Nordquist (Customer Happiness Engineer)

Buy It For Life

Written on August 19, 2016 by Brett Nordquist

A few weeks ago, I called a customer who had recently purchased a computer from us. She explained to me she'd configured this new system to run Adobe Creative Cloud to support her business. I had her profile on my screen and noticed she'd purchased a computer from us back in 2008. I said, "Did the last computer we built for you finally stop working?"


Posted in Business | 5 Comments

Jeff Stubbers (Mr. Customer Service)

New Keyboard and Mouse options

Written on August 10, 2016 by Jeff Stubbers

In a continued effort to offer higher quality components and better options, we recently took a look at our keyboard and mouse selection in answer to some recent feedback from customers.



Brett Nordquist (Customer Happiness Engineer)

Loyalty

Written on August 5, 2016 by Brett Nordquist

About six months ago, a new grocery store opened a few blocks from my home. On my first visit, I was handed a loyalty card and told to attach it to my key-chain, which I did without much thought. The checker explained that rewards would automatically appear on my card depending on how much I spent at the store. She also mentioned that using my loyalty card would give me a discount at their gas station.



William George (Customer Service)

Titan X is dead, long live Titan X!

Written on July 22, 2016 by William George

Meet the all new Titan X, and don't get confused by the name



Nick Krader (Production Technician)

[BuildLog] Dual Socket Broadwell-EP Xeon Insanity

Written on July 12, 2016 by Nick Krader

A series showing the assembly process of customer machines here at Puget Systems. This time is a dual CPU Xeon with dual GTX1080


Posted in Hardware | 4 Comments

Brett Nordquist (Customer Happiness Engineer)

Everyone is a Creator

Written on July 10, 2016 by Brett Nordquist

My 12-year old daughter recently returned from a weeklong trip to Boston. Her friend invited her to join their family as they visited various sights around this historic city. They visited an aquarium, several museums and threw tea in Boston Harbor. Her favorite stop was a tour around Old Salem that concluded with a visit to the Salem Witch Museum. Before she returned home, she purchased a number of trinkets for her siblings that included a mini Declaration of Independence she set aside for her old sister.



Richard Falk (Customer Support)

Confusion Regarding Product Specifications -Part One

Written on June 30, 2016 by

Today I am discussing product specifications, and if they can truly be trusted. In Part One, I will be covering Hard Drives and CPUs.



William George (Customer Service)

Windows 7: The Big Goodbye

Written on June 30, 2016 by William George

Back in July of 2009, Windows 7 took over from the much-maligned Windows Vista. It has been widely received as one of Microsoft’s best operating systems, nearly as well liked as Windows XP. All good things must come to an end, though, or so it is said - and Windows 7’s end is nigh.


Posted in Software | 2 Comments

Alicia Menson (administrative assistant)

Selling on Amazon

Written on June 28, 2016 by Alicia Menson

This article gives you a little insight of the process we had to go through to sell our products on Amazon-GPU Braces, TK1 Kits and TX1 Kits.



 (Customer Service Lead)

Let us know!

Written on June 22, 2016 by

As a small business company, we value the the personalized touch we offer to our clients. Our goal is to ensure the client gets a great purchasing experience and that the system is tailored to their needs. We try our best to be as thorough as possible when discussing a system quote with a client and ensure we’ve addressed any questions, concerns, or requirements they have.



William George (Customer Service)

Windows Downgrade Rights Frequently Asked Questions

Written on June 8, 2016 by William George

Microsoft has a program which few people are aware of that allows users of select Windows editions to run older operating systems. They call this “downgrade rights”, and even among those who are aware of this option there is often confusion about what all it covers and how to take advantage of it. This brief FAQ is intended to address some of the more common issues that can come up, and link to further details for those who need them.


Posted in Software | 0 Comments

Christopher Lee Crader (Customer Support)

ASUS Live Update Utility and Broken Security

Written on June 5, 2016 by Christopher Lee Crader

The ASUS LiveUpdate utility has been found to have a security flaw. It allows remote HTTP requests to push updates. How does this impact Puget computers that use ASUS motherboards?