Troubleshooting Wizards
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Online Help Guides
| How to safely pack your computer for shipping
Updated on 5/1/08 by |  | Shipping damage is a risk to take seriously when shipping computers. We see a large amount of computers that arrive at our facility with damage because they were packed incorrectly. Follow this guide to safely pack your computer and prepare it for shipping. View instructions for: |
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| Overclocking Failed Errors
Updated on 9/1/10 by |  | One of the few annoyances we've seen with ASUS motherboards is their temperamental attitude towards even minor electrical disturbances. Some factor of their design makes it so that improper shutdowns, blackouts, or brownouts can somewhat easily result in loss of the CMOS settings. This results in a troublesome little error indicating that an overclock has failed! Few people who experience this are actually overclocking, and that it doesn't say what went wrong or how to fix it, so this error can be really frustrating! Luckily, a fix for it is actually pretty quick and easy.
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| How to replace the optical bay latch on an Antec ISK300-65 Chassis
Updated on 5/10/10 by |  | If someone forces open the door on your Puget Echo I system without pushing it in to release the latch, the latch can break. Replacing it is simple if not easy. This guide provides some photos and details that may help.
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| Common Problems: No Audio
Updated on 4/21/10 by |  | One of the more common support calls is from a customer who is not getting audio when using their computer. While this can be indicative of a bad sound card, in the vast majority of cases it turns out to be a misconfiguration. We've put together this quick guide to walk through some of the more common issues one can run into when the audio goes out.
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| ResellerRatings.com Testimonial Submission
Updated on 4/9/10 by |  | As a customer of Puget Systems, the best way you can help us is to give us your feedback and to tell others about us. A great way to do both at the same time is to submit your opinions about us on a public ratings site like Reseller Ratings!
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| How to run Memtest86+
Updated on 4/9/10 by |  | A guide to testing your system's RAM.
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| Asus Motherboard Internal USB Header Pinouts
Updated on 4/8/10 by |  | This is just a reference page for Asus Motherboard Internal USB Header pinouts. This should apply to most motherboard's internal USB headers.
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| How to Repair Windows XP
Updated on 5/15/08 by |  | If your Windows XP installation becomes corrupt and you cannot boot into Windows normally or through Safe Mode, it may be possible to repair Windows without having to completely start over with a fresh installation. A Windows XP repair installation will overwrite the operating system files back to the original state, while leaving your programs and documents intact. This guide explains the process for repairing a corrupt Windows XP installation.
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| Adding and Removing Programs in Windows XP
Updated on 5/15/08 by |  | A quick guide to installing or removing programs or Windows components in Windows XP.
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| Adding and Removing Programs in Windows Vista
Updated on 5/15/08 by |  | A quick guide to installing or removing programs or Windows components in Windows Vista
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| How to Install Windows Vista
Updated on 3/11/08 by |  | A walkthrough guide on how to perform a fresh installation of Windows Vista on a standard computer.
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| How to Install Windows XP
Updated on 1/15/08 by |  | A walkthrough guide on how to perform a fresh installation of Windows XP.
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| How to use Windows Vista Startup Repair
Updated on 1/1/08 by |  | This guide steps you through a startup repair of Windows Vista.
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Other Documents
Asus Internal USB Header Pinout
Describes how to hook up the front ports of your case to the internal USB headers on your motherboard.
Repair Services
For computers not provided by Puget or computers that are outside warranty, Puget is happy to offer our
repair services. While this service is mainly attractive to our local Seattle clients, we are happy to repair your computer if you ship it to us, as well.