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Computer Troubleshooter

NEW! Computer won't start? This troubleshooter should help you isolate the problem!

Online Help Guides

How to safely pack your computer for shipping Updated on 5/1/08 by

Shipping damage is a risk to take seriously when shipping computers. We see a large amount of computers that arrive at our facility with damage because they were packed incorrectly. Follow this guide to safely pack your computer and prepare it for shipping. View instructions for:

How to Repair Windows XP Updated on 5/15/08 by
	If your Windows XP installation becomes corrupt and you cannot boot into Windows normally or through Safe Mode, it may be possible to repair Windows without having to completely start over with a fresh installation. A Windows XP repair installation will overwrite the operating system files back to the original state, while leaving your programs and documents intact. This guide explains the process for repairing a corrupt Windows XP installation.
Adding and Removing Programs in Windows XP Updated on 5/15/08 by
	A quick guide to installing or removing programs or Windows components in Windows XP.
Adding and Removing Programs in Windows Vista Updated on 5/15/08 by
	A quick guide to installing or removing programs or Windows components in Windows Vista
How to Install AVG Anti-Virus Updated on 5/15/08 by
	Antivirus is essential to keep your system healthy and virus free. Failing to have protection opens your system to viruses, worms, Trojan horses, and other invasive programs. In this guide, we step you through installation of AVG Anti-Virus.
How to Install Windows Vista Updated on 3/11/08 by
	A walkthrough guide on how to perform a fresh installation of Windows Vista on a standard computer.
How to Install Windows XP Updated on 1/15/08 by
	A walkthrough guide on how to perform a fresh installation of Windows XP on a standard computer.
How to do a startup repair for Windows Vista Updated on 1/1/08 by
	This guide steps you through a startup repair of Windows Vista, if it does not start up correctly.

Other Documents

Asus Internal USB Header Pinout
Describes how to hook up the front ports of your case to the internal USB headers on your motherboard.

Disable Windows XP Startup Programs
Tells you how to turn off background tasks and start programs, for when you are cleaning a virus or spyware, or when you're running benchmarks.

ResellerRatings.com Testimonial Submission
Provides instructions on how to post a testimonial on ResellerRatings.com. These testimonials are very helpful to our growth!

MemTest86 Memory Diagnostic [Floppy Version] [CD Version]
If you suspect you may have defective memory, the MemTest86 diagnostic can test your memory and tell you whether or not it needs to be replaced.

How to Install A ThermalRight SI-128 Heatsink on an LGA 775 Motherboard
Illustrated instructions on how to install this heatsink. Most of this applies to all LGA 775 heatsinks that use the standard mounting.

Repair Services

For computers not provided by Puget or computers that are outside warranty, Puget is happy to offer our repair services. While this service is mainly attractive to our local Seattle clients, we are happy to repair your computer if you ship it to us, as well.

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