On Culture and Unspoken Rules

We believe that computers should be a pleasure to purchase and own. They should get your work done, and not be a hindrance. How do we keep that experience mission as we grow?

Loyalty

About six months ago, a new grocery store opened a few blocks from my home. On my first visit, I was handed a loyalty card and told to attach it to my key-chain, which I did without much thought. The checker explained that rewards would automatically appear on my card depending on how much I spent at the store. She also mentioned that using my loyalty card would give me a discount at their gas station.

Selling on Amazon

This article gives you a little insight of the process we had to go through to sell our products on Amazon-GPU Braces, TK1 Kits and TX1 Kits.

Let us know!

As a small business company, we value the the personalized touch we offer to our clients. Our goal is to ensure the client gets a great purchasing experience and that the system is tailored to their needs. We try our best to be as thorough as possible when discussing a system quote with a client and ensure we’ve addressed any questions, concerns, or requirements they have.

A word from a Support Technician at Puget Systems

Although our hope is that you will never have to call in to Support for assistance (we hope our machines operate at optimal performance out of the box and for many years without any hiccups) we realize that from time-to-time, you will need to reach out to us. Whether it is assistance with setting up or troubleshooting an issue with a newly purchased system or working to resolve issues with a system that has seen its share of years, we are more than happy to hear from you.

It’s the Personal Touch

Puget Systems is growing and as we continue to add more staff and infrastructure, we never want to be so large that we forget what makes us a great company. It’s the relationship we have with our clients. The personal touch we deliver time and time again. The experience we provide when you purchase a system from us that makes you always want to come back to us for all your computer needs.

Working at Puget is Worth It

Hi. My name is Alicia and I am one of the newer employees here at Puget. I am the administrative assistant and the first person people see when they enter our office or speak to over the phone.

Having an Opinion

What does it take to provide good customer service? Among other things, it’s having an informed opinion, and actually expressing that to a customer.

How We Sell Computers at Puget Systems

One of the things I love about my job is being able to talk to clients and finding out something interesting about them and their computer needs. The conversation will often involve the merits of purchasing the computer from Puget System which I’ve discussed before in the past. However, a few recent conversations I’ve had involved why the client chose to purchase a system from us which I found quite fascinating because they weren’t just comparing us to big box retailers, but other PC boutique shop.