Blog Posts

Everyone is a Creator

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My 12-year old daughter recently returned from a weeklong trip to Boston. Her friend invited her to join their family as they visited various sights around this historic city. They visited an aquarium, several museums and threw tea in Boston Harbor. Her favorite stop was a tour around Old Salem that concluded with a visit to the Salem Witch Museum. Before she returned home, she purchased a number of trinkets for her siblings that included a mini Declaration of Independence she set aside for her old sister.

Selling on Amazon

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This article gives you a little insight of the process we had to go through to sell our products on Amazon-GPU Braces, TK1 Kits and TX1 Kits.

Let us know!

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As a small business company, we value the the personalized touch we offer to our clients. Our goal is to ensure the client gets a great purchasing experience and that the system is tailored to their needs. We try our best to be as thorough as possible when discussing a system quote with a client and ensure we’ve addressed any questions, concerns, or requirements they have.

A word from a Support Technician at Puget Systems

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Although our hope is that you will never have to call in to Support for assistance (we hope our machines operate at optimal performance out of the box and for many years without any hiccups) we realize that from time-to-time, you will need to reach out to us. Whether it is assistance with setting up or troubleshooting an issue with a newly purchased system or working to resolve issues with a system that has seen its share of years, we are more than happy to hear from you.

The Growing Puget Systems Community

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If you’ve been following us over the past few months you are probably well aware that we have been travelling quite a bit and have a lot of new projects going on. In fact, since the beginning of the year, we have traveled approximately 15,000 miles.. So what have we been up to?

It’s the Personal Touch

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Puget Systems is growing and as we continue to add more staff and infrastructure, we never want to be so large that we forget what makes us a great company. It’s the relationship we have with our clients. The personal touch we deliver time and time again. The experience we provide when you purchase a system from us that makes you always want to come back to us for all your computer needs.

Working at Puget is Worth It

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Hi. My name is Alicia and I am one of the newer employees here at Puget. I am the administrative assistant and the first person people see when they enter our office or speak to over the phone.

Having an Opinion

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What does it take to provide good customer service? Among other things, it’s having an informed opinion, and actually expressing that to a customer.

Improvement Through Feedback

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For nearly three years now I’ve been calling our customers after they purchase a computer. I don’t work off a script and no two calls are the same.

I might call to check in to make sure your new computer arrived safely. I might call to see if you’re happy with your purchase after you’ve had a few weeks to run the new system through its paces. And I’ll be honest, sometimes I call customers to shoot the breeze. A few weeks ago, I called a man who was on his way up the mountain to plant his skis into fresh powder. I told him I lived in Utah, and we spent the next 10 minutes talking about our favorite ski resorts.

Microsofts Windows 10 Push

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As many of you have noticed, Microsoft has been pushing really hard to get people to upgrade to it’s latest operating system. This is a blog post I wrote to present my take on why they are trying so hard.