Recently we have run into audio issues in Windows 10. It seems to only affect systems built before January 2020 with the MSI Z390 GAMING EDGE AC.
Windows Update Causing Bluetooth Malfunction
Microsoft has provided details on a Windows Update that will break bluetooth functionality in a significant number of devices such as headphones, keyboard/mice or even security devices such as key fobs.
How To Change Your Default Audio Device
Windows 10 provides a few different ways to adjust the default audio device, configure system events and change input/output devices. We are now able to change the default audio device using the settings app as well as straight from the taskbar. No more digging through numerous screens just to switch from headphones to speakers or back. In this article we will guide you through the process and explain why you should use which path.
Audio Issues Associated with Windows 10 (Builds 1709 & 1803)
This article goes over some issues we’ve discovered recently related to Windows Builds 1709, 1803, & audio-related issues.
Troubleshooting Sound Issues
From time-to-time, we hear of customers running into issues getting sound to play through devices attached to their systems. These issues can present themselves when you first unbox your Puget System or can occur later on down the road. Here are some suggestions for resolving your sound issues.
THX TruStudio Pro on Puget Traverse Laptops
Many of our laptops come with software for optimizing the way the built-in speaker sound. However, this software – at its default settings – can negatively affect the way audio sound over headphone or external speakers. This article talks about why we use it, and how to resolve any negative impact it is having on your use of other audio output devices.
Common Problems: No Audio
One of the more common support calls is from a customer who is not getting audio when using their computer. While this can be indicative of a bad sound card, in the vast majority of cases it turns out to be a misconfiguration. We’ve put together this quick guide to walk through some of the more common issues one can run into when the audio goes out.