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william.george
customer service lead


  

THEN: - before Puget -
In my earlier career, I held a variety of positions - from copy shop assistant to cast member at Walt Disney World. I worked with computers in one capacity or another for over 17 years prior to joining the company.

NOW: - here at Puget -
I signed on at Puget Systems in October of 2005, as the company needed someone dedicated to overseeing inventory and computer assembly. I soon found my niche here in sales and customer service, where I have been helping folks configure and purchase systems since late 2006, while also writing various technical articles for the company.

MY FIRST COMPUTER:
The first system I used was an IBM Personal Computer, running the 8086 processor. It had a pair of 5.25" floppy drives, one of which my dad replaced with a 30MB hard drive. We ran DOS on it, of course - though I can't remember now which exact version of MS-DOS it was (I think it was upgraded at least once). The thing still runs, actually, though it is rarely used now. The first computer I actually owned was a similar setup I was given as a child, but using the 8088 processor with turbo mode.

MY DREAM COMPUTER:
Hmm, I guess this will constantly change - but right now it would be an Intel Core i5, lots of RAM, and a fast but quiet video card (like the Asus DirectCU series) running in a quiet case (like the Antec P183). I love quiet computers, and I'm not far off that with my current system - so maybe I'm already 'living the dream?' :)

RECOMMENDED SOFTWARE/GAME(S):
Windows 7 & 8.1, the Total War series of games for folks who like strategy, Portal for those who like puzzles, MechWarrior Online for those who like big robots, Lord of the Rings Online for those who like the books, Skyrim for those who like RPGs, Path of Exile for those who like the Diablo series, and Star Citizen for those who like space sims.

LIFE: - outside Puget's walls -
I reside with my lovely wife Rose, our children Gus, Ruby and Milo, and our rather spoiled dog Ringo. I enjoy movies, games, and reading, along with working on computers (even in my time off!). My family and I are part of Grace Church, and would love to invite anyone to come join us as we worship Jesus and learn to live in community with Him and each other!

HOMETOWN:
Seattle, WA


William George's Recent Comments:
  • William George (Customer Service Lead) Says:
    This is a great option for folks who want to have several peripherals with their laptop, but don't want to have to plug / unplug them all each time they sit down. This can take care of your internet connection, a couple monitors, basic speakers, and a couple of USB based devices - and it all plugs into the laptop with a single USB 3.0 connection. Please note that this does *not* power the laptop, though. Because it is a universal dock it works with any laptop that has USB 3.0 and runs Windows 7 or 8 - but that also means it lacks the power / charging capabilities of a more specialized docking station. Still, having just two plugs (USB for this and a power connection for charging) is a lot better than 6 or more connections you could have without it :)

  • William George (Customer Service Lead) Says:
    This is effectively the same as the GeForce Titan X, including its handicap in double-precision floating point performance, but with ECC memory and integrated into the Quadro line of professional-grade graphics cards. That means it is a very powerful GPU, and may have more specialized drivers and better support for certain high-end applications. For most users seeking high performance, though, the Titan X will offer similar capabilities for a lower price.

  • William George (Customer Service Lead) Says:
    This is the first single GPU video card I am comfortable recommending for gaming at 4K resolution. The 12GB of memory in particular will help greatly here, especially as newer games come out that need more video RAM, and the GPU itself can average >30 fps in all 4K game tests I have seen. The 'Achilles heel' of this card, though, is double-precision (FP64) compute performance. That won't matter to gamers or most folks using this for traditional graphics workloads, but in certain areas of GPGPU computing it comes into play. If you know your work depends on that, then aim for the high-end Tesla or Quadro line of cards instead.

  • William George (Customer Service Lead) Says:
    This is the first single GPU video card I am comfortable recommending for gaming at 4K resolution. The 12GB of memory in particular will help greatly here, especially as newer games come out that need more video RAM, and the GPU itself can average >30 fps in all 4K game tests I have seen. The 'Achilles heel' of this card, though, is double-precision (FP64) compute performance. That won't matter to gamers or most folks using this for traditional graphics workloads, but in certain areas of GPGPU computing it comes into play. If you know your work depends on that, then aim for the high-end Tesla or Quadro line of cards instead.

  • William George (Customer Service Lead) Says:
    This is the first single GPU video card I am comfortable recommending for gaming at 4K resolution. The 12GB of memory in particular will help greatly here, especially as newer games come out that need more video RAM, and the GPU itself can average >30 fps in all 4K game tests I have seen. The 'Achilles heel' of this card, though, is double-precision (FP64) compute performance. That won't matter to gamers or most folks using this for traditional graphics workloads, but in certain areas of GPGPU computing it comes into play. If you know your work depends on that, then aim for the high-end Tesla or Quadro line of cards instead.

  • William George (Customer Service Lead) Says:
    This is a great, affordable motherboard for the Z97 platform - with all four video output standards. Since you can use up to three of those outputs at a time, this is also a great platform for running two or three monitors without needing a dedicated video card! Now available with USB 3.1 as well!

  • William George (Customer Service Lead) Says:
    While this CPU can be overclocked I generally recommend against it. The 4790K already runs at an amazing 4GHz base clock speed, and with Intel's Turbo Boost feature that can reach as high as 4.4GHz depending on the situation. In our testing we find that it runs at 4.2 - 4.3GHz most of the time when under heavy load, even with all the cores working hard. When we overclock it we only reach 4.4 - 4.6GHz, so it isn't much of a boost... but it generates extra heat, uses more power, and adds to the cost of the system. If you need every once of possible speed then it can be viable, but for the vast majority of folks the stock speed is already going to be excellent.

  • William George (Customer Service Lead) Says:
    While this CPU can be overclocked I generally recommend against it. The 4790K already runs at an amazing 4GHz base clock speed, and with Intel's Turbo Boost feature that can reach as high as 4.4GHz depending on the situation. In our testing we find that it runs at 4.2 - 4.3GHz most of the time when under heavy load, even with all the cores working hard. When we overclock it we only reach 4.4 - 4.6GHz, so it isn't much of a boost... but it generates extra heat, uses more power, and adds to the cost of the system. If you need every once of possible speed then it can be viable, but for the vast majority of folks the stock speed is already going to be excellent.

  • William George (Customer Service Lead) Says:
    DVI and HDMI send the same video signal up through 1920x1200 resolution, making it easy to adapt back and forth as needed. I use one of these cables at my desk to drive a second DVI monitor, even though my system only has one DVI and one HDMI.

  • William George (Customer Service Lead) Says:
    A side fan like this can be helpful when added fresh air intake is needed. That most commonly comes up in systems with multiple video cards, but other hot-running expansion cards can also benefit - like PCIe based SSDs and RAID controllers. If you do not have any of those things in your system, then skipping a side fan will help reduce noise slightly and give you a bigger viewable area in the window.