Brett Nordquistcustomer happiness engineer
THEN: - before Puget -
I put my degree in German to good use by going to work for one of Seattle's first internet service providers where my main task was to help new Windows 95 users get on the internet. It was painful. We threw user parties where we held discussions on such topics as how to properly configure Netscape and Eudora. Those were exciting times. But the bulk of my career has been spent in various positions at Microsoft. I worked as a product manager for the Microsoft Office and Project groups before working on product launches, trade shows and conferences as a vendor.
NOW: - here at Puget -
I intentionally searched for opportunities at small companies because I prefer the culture and the chance to wear many hats. At Puget Systems, I've worked in production building computers. I'm currently working as a sales consultant helping people find the right computer. As with any small company we are all given the opportunity to work on projects and help in others.
MY FIRST COMPUTER:
I saved up $2000 to purchase a PC from a now defunct company called ZEOS. I recall my main dilemma was deciding between the 484SX and 486DX processor. I went with the DX, but my system did not include a CD-ROM, sound card or modem. My first hands on experience with a PC was removing the case and installing these parts. My biggest splurge was adding an additional 4MB RAM module for $179. I ran into trouble installing the CD-ROM drive and ended up taking everything apart, loading the parts onto the backseat of my car and driving to my uncle's house who helped me get it working again.
MY DREAM COMPUTER:
I'm at the point where I don't want to spend more time fixing and configuring my system than actually using it. Even mainstream graphics cards are plenty powerful for the few games I play so I'd look for something small, reliable and quiet. My dream system would be one of our Serenity Mini SPCR PCs setup to dual boot Ubuntu and Windows.
I spend most of my time in the browser and really like Google Chrome. It's sleek and fast. I'm also a big fan of Dropbox, Windows Live Writer and TweetDeck.
LIFE: - outside Puget's walls -
Most of my free time is spent with my family, but I enjoy writing, biking and playing racquetball.