Picuture of William George

William George

customer service lead
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THEN: - before Puget -
In my earlier career, I held a variety of positions - from copy shop assistant to cast member at Walt Disney World. I worked with computers in one capacity or another for over 17 years prior to joining the company.

NOW: - here at Puget -
I signed on at Puget Systems in October of 2005, as the company needed someone dedicated to overseeing inventory and computer assembly. I soon found my niche here in sales and customer service, where I have been helping folks configure and purchase systems since late 2006, while also writing various technical articles for the company.

MY FIRST COMPUTER:
The first system I used was an IBM Personal Computer, running the 8086 processor. It had a pair of 5.25" floppy drives, one of which my dad replaced with a 30MB hard drive. We ran DOS on it, of course - though I can't remember now which exact version of MS-DOS it was (I think it was upgraded at least once). The thing still runs, actually, though it is rarely used now. The first computer I actually owned was a similar setup I was given as a child, but using the 8088 processor with turbo mode.

MY DREAM COMPUTER:
Hmm, I guess this will constantly change - but right now it would be an Intel Core i5, lots of RAM, and a fast but quiet video card (like the Asus DirectCU series) running in a quiet case (like the Antec P183). I love quiet computers, and I'm not far off that with my current system - so maybe I'm already 'living the dream?' :)

RECOMMENDED SOFTWARE/GAME(S):
Windows 7 & 8.1, the Total War series of games for folks who like strategy, Portal for those who like puzzles, MechWarrior Online for those who like big robots, Lord of the Rings Online for those who like the books, Skyrim for those who like RPGs, Path of Exile for those who like the Diablo series, and Star Citizen for those who like space sims.

LIFE: - outside Puget's walls -
I reside with my lovely wife Rose, our children Gus, Ruby and Milo, and our rather spoiled dog Ringo. I enjoy movies, games, and reading, along with working on computers (even in my time off!). My family and I are part of Grace Church, and would love to invite anyone to come join us as we worship Jesus and learn to live in community with Him and each other!

HOMETOWN:
Seattle, WA


William George's Recent Comments:

  • Windows Vista Home Premium 64-bit OEM SP2 picture
    William George (Customer Service Lead) Says:
    Before deciding to go with this version of Windows you should consider your needs. The primary reason to move to 64-bit Windows is if you need support for 4GB of memory or more. If you are more concerned about compatibility and stability than additional memory space I would still encourage using a 32-bit version of Vista.
    Please note that 32-bit applications should work (no promises) but they will still be limited to 2GB of memory that they can each use - no matter how much the computer has installed. In order to really get around memory limits you need a 64-bit operating system and 64-bit applications; the later are fairly rare these days, but should become more commonplace as 64-bit Windows is adopted by more users.

    *UPDATE* - Driver support for Vista 64-bit has gotten a lot better since the operating system came out, and with how affordable memory is these days I would now recommend going this way unless there is a specific problem holding you back. For more info, check out this article.
  • Windows 8 64-bit OEM picture
    William George (Customer Service Lead) Says:
    For my thoughts on Windows 8, check out this blog post.
  • Windows 8 Pro 64-bit OEM picture
    William George (Customer Service Lead) Says:
    For my thoughts on Windows 8, check out this blog post.
  • Windows 8.1 64-bit OEM picture
    William George (Customer Service Lead) Says:
    Windows 8.1 is definitely a step in the right direction with the user interface, returning some familiar aspects of it like the Start button on the desktop. The ability to boot directly to the desktop is also handy, since most desktop and even laptop systems are going to be more at home there than with the touch-centric Start interface and apps. Still, users who are accustomed to Windows XP, Vista, or 7 may be better served by sticking with 7 as long as possible. Now Windows 8.1 does have some cool features 'under the hood'. The Storage Spaces functionality allows easy setup of multiple drives as a large single drive, with redundancy as an option. Support for multiple monitors is improved compared to previous versions of Windows as well. Some features have gone away, though, like portions of the nice Windows 7 backup utility - and Media Center, a feature I use heavily at home, is only available via an add-on pack from Microsoft. For more of my thoughts on the original incarnation of Windows 8, check out this blog post.
  • Windows 8.1 Pro 64-bit OEM picture
    William George (Customer Service Lead) Says:
    Windows 8.1 is definitely a step in the right direction with the user interface, returning some familiar aspects of it like the Start button on the desktop. The ability to boot directly to the desktop is also handy, since most desktop and even laptop systems are going to be more at home there than with the touch-centric Start interface and apps. Still, users who are accustomed to Windows XP, Vista, or 7 may be better served by sticking with 7 as long as possible. Now Windows 8.1 does have some cool features 'under the hood'. The Storage Spaces functionality allows easy setup of multiple drives as a large single drive, with redundancy as an option. Support for multiple monitors is improved compared to previous versions of Windows as well. Some features have gone away, though, like portions of the nice Windows 7 backup utility - and Media Center, a feature I use heavily at home, is only available via an add-on pack from Microsoft. For more of my thoughts on the original incarnation of Windows 8, check out this blog post.
  • ASRock X99M Extreme4 picture
    William George (Customer Service Lead) Says:
    If you want a ton of processing power in a small package, this micro ATX motherboard allows use of both Core i7 and Xeon E5 processors - and with DDR4 ECC registered memory, up to 64GB of RAM! All of this, with some limits on CPU wattage, can fit in systems as small as our Peak Mini.
  • Intel Bundle: World of Tanks Pack [with Intel Haswell CPU only] picture
    William George (Customer Service Lead) Says:
    I love World of Tanks, and even wrote a post about it for our site a while back. While it is free to play, the in-game currency lets you get some exclusive tanks as well as camo patterns and fun logos for your tanks. The tank that comes with this is also a good but above the level of the normal starter tanks, giving you a jump on the 'grind' of working your way up to the best tanks.
  • Asus USB 3.1 Type-A Card picture
    William George (Customer Service Lead) Says:
    USB just keeps getting faster! The latest version (3.1) supports speeds on par with Thunderbolt and introduces a new connector shape: Type C. Those new connectors are going to take a while to catch on, I think, so for now it looks like PC hardware is sticking with the more traditional Type A plug we are all used to. If you have a device that uses a Type C connection, though, cables will be available to go between the two (just like USB Type A -> Micro USB cables now, commonly used to charge cell phones).
  • Case Fans Upgrade Kit (Quiet Fixed-speed) picture
    William George (Customer Service Lead) Says:
    One of the first steps to make a system quiet is to make the fans as quiet as possible. Almost every system needs fans to keep components cool (even liquid-cooled systems), and they can easily be the loudest part of a computer. This kit lets our experienced production team decide what your particular configuration needs in terms of cooling and replace or adjust the fans accordingly. It is worth noting, though, that some cases come with quiet fans to begin with; Fractal Design's cases in particular are like that, so if you aren't sure if you need these feel free to check with our sales staff.
  • Asus Z97-A/USB 3.1 picture
    William George (Customer Service Lead) Says:
    This is a great, affordable motherboard for the Z97 platform - with all four video output standards. Since you can use up to three of those outputs at a time, this is also a great platform for running two or three monitors without needing a dedicated video card! Now available with USB 3.1 as well! It is worth noting that having the USB 3.1 ports enabled (there is a pair of them on the back, colored light blue) the bottom-most PCI-Express slot is disabled. That isn't a huge loss, though, and it would be the same result as having a USB 3.1 card plugged into that slot... but less expensive.