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William George

customer service lead
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THEN: - before Puget -
In my earlier career, I held a variety of positions - from copy shop assistant to cast member at Walt Disney World. I worked with computers in one capacity or another for over 17 years prior to joining the company.

NOW: - here at Puget -
I signed on at Puget Systems in October of 2005, as the company needed someone dedicated to overseeing inventory and computer assembly. I soon found my niche here in sales and customer service, where I have been helping folks configure and purchase systems since late 2006, while also writing various technical articles for the company.

MY FIRST COMPUTER:
The first system I used was an IBM Personal Computer, running the 8086 processor. It had a pair of 5.25" floppy drives, one of which my dad replaced with a 30MB hard drive. We ran DOS on it, of course - though I can't remember now which exact version of MS-DOS it was (I think it was upgraded at least once). The thing still runs, actually, though it is rarely used now. The first computer I actually owned was a similar setup I was given as a child, but using the 8088 processor with turbo mode.

MY DREAM COMPUTER:
Hmm, I guess this will constantly change - but right now it would be an Intel Core i5, lots of RAM, and a fast but quiet video card (like the Asus DirectCU series) running in a quiet case (like the Antec P183). I love quiet computers, and I'm not far off that with my current system - so maybe I'm already 'living the dream?' :)

RECOMMENDED SOFTWARE/GAME(S):
Windows 7 & 8.1, the Total War series of games for folks who like strategy, Portal for those who like puzzles, MechWarrior Online for those who like big robots, Lord of the Rings Online for those who like the books, Skyrim for those who like RPGs, Path of Exile for those who like the Diablo series, and Star Citizen for those who like space sims.

LIFE: - outside Puget's walls -
I reside with my lovely wife Rose, our children Gus, Ruby and Milo, and our rather spoiled dog Ringo. I enjoy movies, games, and reading, along with working on computers (even in my time off!). My family and I are part of Grace Church, and would love to invite anyone to come join us as we worship Jesus and learn to live in community with Him and each other!

HOMETOWN:
Seattle, WA


William George's Recent Comments:

  • Intel Core i7 4790K 4.0GHz Quad Core 8MB 88W picture
    William George (Customer Service Lead) Says:
    While this CPU can be overclocked I generally recommend against it. The 4790K already runs at an amazing 4GHz base clock speed, and with Intel's Turbo Boost feature that can reach as high as 4.4GHz depending on the situation. In our testing we find that it runs at 4.2 - 4.3GHz most of the time when under heavy load, even with all the cores working hard. When we overclock it we only reach 4.4 - 4.6GHz, so it isn't much of a boost... but it generates extra heat, uses more power, and adds to the cost of the system. If you need every ounce of possible speed then it can be viable, but for the vast majority of folks the stock speed is already going to be excellent.
  • Asus Sabertooth Z97 MARK 2/USB 3.1 picture
    William George (Customer Service Lead) Says:
    This board has all the high-quality components that Asus uses on their "TUF" series boards, but without some of the fluff like the 'thermal armor', which we never found to be all that helpful. As such it costs a lot less, while still having a good feature set and solid reliability. One small thing worth noting is that the USB 3.1 ports on the back of the system share resources with the bottom-most PCI-Express slot. With the USB 3.1 ports active it only runs at PCI-Express x2 speed, but it can run at x4 if those are turned off.
  • NVIDIA MXM Geforce GTX 965M 4GB (for Puget M765i and M565i only) picture
    William George (Customer Service Lead) Says:
    This card is a decent mid-range gaming card for laptops, especially for gamers who focus more on fun gameplay than extreme graphics quality. Titles that don't require tons of 3D performance will be especially well suited to this card: top-down RPG and strategy games like the Diablo or Starcraft series, for example, as well as MOBAs like League of Legends.
  • Windows Vista Home Premium 64-bit OEM SP2 picture
    William George (Customer Service Lead) Says:
    Before deciding to go with this version of Windows you should consider your needs. The primary reason to move to 64-bit Windows is if you need support for 4GB of memory or more. If you are more concerned about compatibility and stability than additional memory space I would still encourage using a 32-bit version of Vista.
    Please note that 32-bit applications should work (no promises) but they will still be limited to 2GB of memory that they can each use - no matter how much the computer has installed. In order to really get around memory limits you need a 64-bit operating system and 64-bit applications; the later are fairly rare these days, but should become more commonplace as 64-bit Windows is adopted by more users.

    *UPDATE* - Driver support for Vista 64-bit has gotten a lot better since the operating system came out, and with how affordable memory is these days I would now recommend going this way unless there is a specific problem holding you back. For more info, check out this article.
  • Windows 8 64-bit OEM picture
    William George (Customer Service Lead) Says:
    For my thoughts on Windows 8, check out this blog post.
  • Windows 8 Pro 64-bit OEM picture
    William George (Customer Service Lead) Says:
    For my thoughts on Windows 8, check out this blog post.
  • Windows 8.1 64-bit OEM picture
    William George (Customer Service Lead) Says:
    Windows 8.1 is definitely a step in the right direction with the user interface, returning some familiar aspects of it like the Start button on the desktop. The ability to boot directly to the desktop is also handy, since most desktop and even laptop systems are going to be more at home there than with the touch-centric Start interface and apps. Still, users who are accustomed to Windows XP, Vista, or 7 may be better served by sticking with 7 as long as possible. Now Windows 8.1 does have some cool features 'under the hood'. The Storage Spaces functionality allows easy setup of multiple drives as a large single drive, with redundancy as an option. Support for multiple monitors is improved compared to previous versions of Windows as well. Some features have gone away, though, like portions of the nice Windows 7 backup utility - and Media Center, a feature I use heavily at home, is only available via an add-on pack from Microsoft. For more of my thoughts on the original incarnation of Windows 8, check out this blog post.
  • Windows 8.1 Pro 64-bit OEM picture
    William George (Customer Service Lead) Says:
    Windows 8.1 is definitely a step in the right direction with the user interface, returning some familiar aspects of it like the Start button on the desktop. The ability to boot directly to the desktop is also handy, since most desktop and even laptop systems are going to be more at home there than with the touch-centric Start interface and apps. Still, users who are accustomed to Windows XP, Vista, or 7 may be better served by sticking with 7 as long as possible. Now Windows 8.1 does have some cool features 'under the hood'. The Storage Spaces functionality allows easy setup of multiple drives as a large single drive, with redundancy as an option. Support for multiple monitors is improved compared to previous versions of Windows as well. Some features have gone away, though, like portions of the nice Windows 7 backup utility - and Media Center, a feature I use heavily at home, is only available via an add-on pack from Microsoft. For more of my thoughts on the original incarnation of Windows 8, check out this blog post.
  • ASRock X99M Extreme4 picture
    William George (Customer Service Lead) Says:
    If you want a ton of processing power in a small package, this micro ATX motherboard allows use of both Core i7 and Xeon E5 processors - and with DDR4 ECC registered memory, up to 64GB of RAM! All of this, with some limits on CPU wattage, can fit in systems as small as our Peak Mini.
  • Intel Bundle: World of Tanks Pack [with Intel Haswell CPU only] picture
    William George (Customer Service Lead) Says:
    I love World of Tanks, and even wrote a post about it for our site a while back. While it is free to play, the in-game currency lets you get some exclusive tanks as well as camo patterns and fun logos for your tanks. The tank that comes with this is also a good but above the level of the normal starter tanks, giving you a jump on the 'grind' of working your way up to the best tanks.