Picuture of William George

William George

customer service lead

Email:
Phone: (425) 458-0273 x6002

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THEN: - before Puget -
In my earlier career, I held a variety of positions - from copy shop assistant to cast member at Walt Disney World. I worked with computers in one capacity or another for over 17 years prior to joining the company.

NOW: - here at Puget -
I signed on at Puget Systems in October of 2005, as the company needed someone dedicated to overseeing inventory and computer assembly. I soon found my niche here in sales and customer service, where I have been helping folks configure and purchase systems since late 2006, while also writing various technical articles for the company.

MY FIRST COMPUTER:
The first system I used was an IBM Personal Computer, running the 8086 processor. It had a pair of 5.25" floppy drives, one of which my dad replaced with a 30MB hard drive. We ran DOS on it, of course - though I can't remember now which exact version of MS-DOS it was (I think it was upgraded at least once). The thing still runs, actually, though it is rarely used now. The first computer I actually owned was a similar setup I was given as a child, but using the 8088 processor with turbo mode.

MY DREAM COMPUTER:
Hmm, I guess this will constantly change - but right now it would be an Intel Core i5, lots of RAM, and a fast but quiet video card (like the Asus DirectCU series) running in a quiet case (perhaps something in the Fractal Design 'Define' series). I love quiet computers, and I'm not far off that with my current system - so maybe I'm already 'living the dream?' :)

RECOMMENDED SOFTWARE/GAME(S):
Windows 7 & 10, the Total War series of games for folks who like strategy, Portal for those who like puzzles, MechWarrior Online for those who like big robots, Lord of the Rings Online for those who like the books, Skyrim for those who like RPGs, Path of Exile for those who like the Diablo series, and Star Citizen for those who like space sims.

LIFE: - outside Puget's walls -
I reside in White Center with my lovely wife Rose, our children Gus, Ruby and Milo, and our rather spoiled dog Ringo. I enjoy movies, games, and reading, along with working on computers (even in my time off!). My family and I are part of Grace Church, and would love to invite anyone to come join us as we worship Jesus and learn to live in community with Him and each other!

HOMETOWN:
Seattle, WA


William George's Recent Comments:

  • Silverstone FTZ01 picture
    William George (Customer Service Lead) Says:
    The FTZ01 is the same size as the ML07 we used previously, and the same internal layout, but has a much nicer looking exterior. There is no eject button for the optical drive on this case, because there is no standard for where the eject button should be physically located on slot-loading drives. To eject a disc, then, you would use the command from within your operating system. For Windows based systems, that means right-clicking on the drive in Explorer and selecting 'Eject'. You may also be able to initiate that command more easily from within media playback software.
  • Case Fans Upgrade Kit for Echo Pro (120mm + magnetic filters) picture
    William George (Customer Service Lead) Says:
    If you are opting for a dedicated video card in the Echo Pro, adding this kit is a really good idea. The added airflow is important if the video card has no fan, and even if it does the added intake of cool air can help keep the video card's fan from spinning up as loud... so the maximum noise level of the system will actually be *lower* with this kit installed than without it.
  • Automatic Backup and Restore Set-up picture
    William George (Customer Service Lead) Says:
    I loved the backup capabilities that were built into Windows 7, but they have changed somewhat in newer versions. 8 / 8.1 did away with the image based backup that I found particularly useful, but thankfully Windows 10 has brought that back.

    I strongly recommend taking advantage of this setup option if you are purchasing an external hard drive with your computer. I'd also encourage picking a drive at least as large as your primary drive, and better yet as large as all of your internal hard drives combined (if you have more than one). Please note that it makes an image of the whole C: drive, so depending on what all you want to have backed up you may need to set up separate file-based backup of additional drives (or even of folders within the primary drive). This blog post has some more information.
  • EVGA GeForce GTX 1080 8GB ACX 3.0 picture
    William George (Customer Service Lead) Says:
    The GTX 1080 is a fantastic card all-around. It is great for gaming, even viable as a single card to at 4K resolution, and also a perfect choice for virtual reality experiences like the HTC Vive. It also does very well in scientific computing with single precision (FP32) calculations. This quieter version is great in single-card configurations, but for dual card setups I would tend to recommend the reference style cooling which exhausts more of the heat out the back.
  • ASUS GeForce GTX 1080 8GB STRIX picture
    William George (Customer Service Lead) Says:
    The GTX 1080 is a fantastic card all-around. It is great for gaming, even viable as a single card to at 4K resolution, and also a perfect choice for virtual reality experiences like the HTC Vive. It also does very well in scientific computing with single precision (FP32) calculations. This quieter version is great in single-card configurations, but for dual card setups I would tend to recommend the reference style cooling which exhausts more of the heat out the back.
  • Asus GeForce GTX 1070 8GB STRIX picture
    William George (Customer Service Lead) Says:
    This is basically the little brother (well, not so little really!) to the GTX 1080. If you are gaming at 2560x1440 or lower, I would recommend the 1070 - there is little reason to spend more on the costlier 1080. It also does great with current-gen VR technology like the Oculus Rift and HTC Vive. This quieter version is great in single-card configurations, but for dual card setups I would tend to recommend the reference style cooling which exhausts more of the heat out the back.
  • EVGA GeForce GTX 1070 8GB SC ACX 3.0 picture
    William George (Customer Service Lead) Says:
    This is basically the little brother (well, not so little really!) to the GTX 1080. If you are gaming at 2560x1440 or lower, I would recommend the 1070 - there is little reason to spend more on the costlier 1080. It also does great with current-gen VR technology like the Oculus Rift and HTC Vive. This quieter version is great in single-card configurations, but for dual card setups I would tend to recommend the reference style cooling which exhausts more of the heat out the back.
  • EVGA GeForce GTX 1070 8GB ACX 3.0 picture
    William George (Customer Service Lead) Says:
    This is basically the little brother (well, not so little really!) to the GTX 1080. If you are gaming at 2560x1440 or lower, I would recommend the 1070 - there is little reason to spend more on the costlier 1080. It also does great with current-gen VR technology like the Oculus Rift and HTC Vive. This quieter version is great in single-card configurations, but for dual card setups I would tend to recommend the reference style cooling which exhausts more of the heat out the back.
  • NVIDIA GeForce GTX 1070 8GB (Quiet) picture
    William George (Customer Service Lead) Says:
    This is basically the little brother (well, not so little really!) to the GTX 1080. If you are gaming at 2560x1440 or lower, I would recommend the 1070 - there is little reason to spend more on the costlier 1080. It also does great with current-gen VR technology like the Oculus Rift and HTC Vive. This quieter version is great in single-card configurations, but for dual card setups I would tend to recommend the reference style cooling which exhausts more of the heat out the back.
  • Silverstone SG10 Puget Systems Edition picture
    William George (Customer Service Lead) Says:
    This is one of the newest compact cases in Silverstone's SUGO line, and while it is a little taller than my beloved SG01 it solves a lot of the issues that case had. Being able to use tall CPU coolers is a huge improvement, for example, since it helps reduce noise and allows use of higher-wattage CPUs. It also looks better in person than in pictures, in my opinion.