Most Popular Guides

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How to Use Restore from the USB Tools & Recovery Drive

Written on November 11, 2015 by Christopher L. Crader Popular

Your Windows 8 or 10 system came with a restore utility built into the Tools thumb drive. It's a great utility, but not entirely straightforward to use. This guide walks you through how to use it.


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Malware and Virus Removal Guide

Written on May 28, 2015 by Richard Falk Popular

Here at Puget Systems Support, we find that people have trouble with popups, malware, or viruses from time to time. We have created these two guides to walk you through removing those offenders using free tools available online.


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How to restore using Windows 7 System Image Recovery (Restore DVD)

Written on February 17, 2015 by Christopher Crader Popular

This is a guide which shows how to use the System Image Recovery feature of Windows 7 and Windows 8. It's meant to be used with the Restore DVDs we make using the built in imaging utility in Windows.


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Overclocking Failed Errors

Written on August 6, 2012 by Christopher Crader Popular

Overclocking Failed is a common error message given by Asus motherboards. This error message is misleading and scary. Luckily, the fix is actually pretty quick and easy!


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Computer does not turn on

Written on May 26, 2011 by Popular

This troubleshooting guide will help you to fix the most common problems that keep your computer from turning on. Answer each question carefully, even though the questions are very simple in the beginning!


Recent Guides

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Windows 10 Upgrade Woes

Written on May 24, 2016 by Christopher Lee Crader

This article discusses the recent problems with Microsoft more or less forcing Windows 10 upgrades.


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How to disable Sleep Mode or Hibernation

Written on April 26, 2016 by Richard Falk

We have seen a few problems with Sleep Mode and Hibernation in Windows 10, so I wanted to write this article to explain how to turn either of them off in case you would rather not use them.


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Taking Ownership of a File (or Iím Admin! Why Canít I Mess with this Random File?)

Written on April 13, 2016 by Christopher Lee Crader

This article covers taking ownership of a file and changing the permissions so that you can modify, delete, or move the file. It includes a video showing the process for this.


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Windows 10 Tips, Tricks, and Tweaks - Part 1

Written on March 23, 2016 by

This guide shows how to customize your Windows 10 experience with some neat and handy tips, tricks, and tweaks.


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Replacing the optical drive dust cover on the Silverstone SG10 Chassis

Written on March 14, 2016 by Scott Denoff

This guide shows how to replace the optical drive dust cover on the Silverstone SG10 Chassis.


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Troubleshooting Sound Issues

Written on March 1, 2016 by

From time-to-time, we hear of customers running into issues getting sound to play through devices attached to their systems. These issues can present themselves when you first unbox your Puget System or can occur later on down the road. Here are some suggestions for resolving your sound issues.


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Updating Your Asus Motherboard BIOS

Written on February 29, 2016 by Christopher L. Crader

This guide shows how to update your system BIOS. It's specifically written for the Asus motherboards Puget Systems uses, though it should apply well to most Asrock boards.


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Saving the Windows System Event Viewer Log

Written on January 20, 2016 by Christopher Lee Crader

This guide discusses how to save the System Event Viewer log in Windows 7 and Windows 10 for use in troubleshooting.


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Installing Windows from Scratch

Written on December 2, 2015 by Christopher L. Crader

This article covers the process of installing Windows. It's specifically targeting Windows 10, but also covers installation for Windows 7 and 8, as they use the same installer.


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How to Switch to Internet Explorer from Microsoft Edge

Written on November 4, 2015 by Christopher Crader

This article explains what Microsoft Edge is and shows how to switch to Internet Explorer if you prefer it.


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Windows 10 Upgrade Blocking

Written on September 30, 2015 by Richard Falk

Here at Puget Systems, there has been a lot of talk about the free Windows 10 upgrade process available to users of Windows 7 and Windows 8.1. But if you are going to be sticking with your existing Windows installation, this will help you to disable the notifications and pop ups and try to prevent the upgrade.


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Black Screens, Cursors and Phantom Monitors

Written on September 4, 2015 by

Here you are, Windows 10 bound and excited for your new OS. Suddenly, youíre greeted withÖ Nothing? This is a fairly common occurrence on computers that have taken the complimentary upgrade.


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Problems Opening Programs in Windows 10

Written on August 7, 2015 by Christopher L. Crader

This article describes how to fix an issue with programs starting minimized in a newly upgraded copy of Windows 10.


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Data Migration with Samsung SSDs

Written on August 7, 2015 by William George

A short support guide on how to clone your drive to a new Samsung SSD using the free Samsung Data Migration Software. Useful for folks wanting to upgrade from a hard drive to a SSD, or for those with a small SSD who want to move to a larger one.


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Questions from Customers: Windows 10

Written on August 5, 2015 by

Our customers have had some questions about the recent launch of Windows 10. Here's a few of the more common questions, and our answers.


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Preventative Maintenance: Dusting out your computer

Written on July 2, 2015 by Richard Falk

About once a year or so, you will want to clear out the dust that is in your computer as preventative maintenance to make sure your computer is running properly. Here are some tips for cleaning out the dust in your desktop or laptop.


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Reversing front panel door of Fractal Define R5

Written on July 1, 2015 by Richard Falk

Here at Puget Systems Support, one question we get asked pretty often is how to reverse the door on the Fractal Define R5. Here is a step by step video showing how to make that change.


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How to install or replace a modular power supply

Written on April 28, 2015 by Richard Falk

This is a video showing you, step by step, how to replace a fully modular power supply


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Traverse Pro 17 (M765i): Removing the keyboard and accessing secondary RAM slots

Written on April 7, 2015 by

This video will show you how to remove your keyboard as well as accessing the secondary ram slots underneath the keyboard on your Traverse Pro 17in.


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Configuring Bitlocker in Windows

Written on March 25, 2015 by Christopher Crader

A TPM module allows you to encrypt your hard drive with Microsoft Bitlocker. This article shows you how to set up Bitlocker in Windows.