Most Popular Guides
As manufacturers offer more devices and peripherals that are wireless, we have seen an increase in the number of our customers who report running into various communication / connection issues with such devices. In this article, I will provide some general information about wireless connections, share common causes for these issues, and offer some solutions.
NVLink is enabled in different ways depending on what video cards you have, so we have compiled instructions for multiple GeForce and Quadro models. Once you've gone through those steps, though, it can be helpful to have a quick way to test and make sure it is working. We have put together a small program that does just that - and reports which video cards in a system are connected via NVLink as well as how much bandwidth they have between them.
All Puget Systems come with lifetime labor and support. Although we hope that you never have to send your system in to be repaired there maybe be a time when you do. This article was created in an effort to show you what to expect when you do have to send your system in for repair.
Experiencing the well known blue screen of death, dramatic slowdowns, software instability, or simply want to know your options for restoring your Windows 10 system? This article will go over the recovery options available within Windows 10 to return your system to a stable point. Knowing WHICH restore option to use to when, will help get your system back up and running quickly and efficiently.
An uninterruptible power supply, also called a UPS system or UPS battery backup, protects connected equipment from power problems and provides battery backup power during electrical outages. This article explains the differences between UPS models and aims to help users select the right UPS for their computer system.
This guide covers how to restore Windows - and the drive it is installed on - to factory conditions, for Puget Systems computers built in 2018 or later. Methods are included for both systems that can boot into Windows and those which cannot. Please note that following these instructions will wipe all data on the primary drive, so back up any data you care about before proceeding!
We often get inquiries here in our Support department on whether or not to update motherboard BIOS. This article has been created to offer a short history lesson on what the BIOS actually are, to help users understand our viewpoint on whether or not updating the BIOS is a good idea and to provided step-by-step instruction on how to perform BIOS updates (when necessary) on some of our most commonly used boards.
This article describes the process of installing and setting up a new clean installation of windows, or an upgrade install from a Pre-made Windows 10 USB key that has been supplied by Microsoft. It also includes information on using the media creation tool for upgrading.
Your Windows 8 or 10 system came with a restore utility built into the Tools thumb drive. It's a great utility, but not entirely straightforward to use. This guide walks you through how to use it.
Overclocking Failed is a common error message given by Asus motherboards. This error message is misleading and scary. Luckily, the fix is actually pretty quick and easy!
We currently know of at least two actions in Photoshop CC 2018 that cause image artifacts with the new RTX 2080 series video cards.
The next major update to Adobe Media Encoder, After Effects, Audition, Character Animator, Prelude, and Premiere Pro will no longer support Windows 7, Windows 8, or even older versions of Windows 10. We will step through how to check if you will be affected and what you can do to fix it.
Have you ever wondered why your hard drive is split up into different partitions? This article will explain in depth the different kinds of drive partitions, how to split up a drive into different sections, and what partitions to expect when installing and operating in Windows 10.
This article goes over some issues we've discovered recently related to Windows Builds 1709, 1803, & audio-related issues.
Recently we have noticed an issue when transferring data between mechanical drives and the Glyph Studio Raid external device. Specifically the issue pertains to large folders with numerous subfolders. In our initial testing it would appear that the data size is irrelevant beyond a few GB and mostly revolves around the number of subfolders.
If you accidentally set up a Microsoft account instead of a local user and would like to reverse this, this article is perfect.
Most of the time, Windows 10 will keep itself up to date - but if you run into a situation where an update is not available, or not applying automatically, there are ways to manually download and apply patches. This article will outline those options.
In this article, we discuss an issue we have been seeing with triple or quad NVIDIA GPU configurations. When running a GPU and CPU heavy workload, it will cause the system to crash and give the DPC_WATCHDOG_VIOLATION error or "blue screen of death". We have included an instructional video outlining a work around we have found to resolve this issue. We are also currently coordinating with NVIDIA on a permanent fix. Updates will be published to the article as they become available.