Most Popular Guides

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Malware and Virus Removal Guide

Written on May 28, 2015 by Richard Falk Popular

Here at Puget Systems Support, we find that people have trouble with popups, malware, or viruses from time to time. We have created these two guides to walk you through removing those offenders using free tools available online.


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Using System Image Recovery

Written on February 17, 2015 by Christopher Crader Popular

This is a guide which shows how to use the System Image Recovery feature of Windows 7 and Windows 8. It's meant to be used with the Restore DVDs we make using the built in imaging utility in Windows.


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Overclocking Failed Errors

Written on August 6, 2012 by Christopher Crader Popular

Overclocking Failed is a common error message given by Asus motherboards. This error message is misleading and scary. Luckily, the fix is actually pretty quick and easy!


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Computer does not turn on

Written on May 26, 2011 by Popular

This troubleshooting guide will help you to fix the most common problems that keep your computer from turning on. Answer each question carefully, even though the questions are very simple in the beginning!


Recent Guides

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Configuring Bitlocker in Windows

Written on March 25, 2015 by Christopher Crader

A TPM module allows you to encrypt your hard drive with Microsoft Bitlocker. This article shows you how to set up Bitlocker in Windows.


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Computer clock losing time

Written on June 26, 2014 by Richard Falk

Does your clock constantly drift to an inaccurate time/date? Our guide will help you hunt down the source of the problem and fix it!


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7 Signs You May Have A Virus

Written on March 3, 2014 by Brett Nordquist

Our customers occasionally call us with questions about a virus or malware they've heard about. They want to make sure their computer hasn't been compromised, but they aren't sure what symptoms to look for. We designed this article to help you determine if your computer has been compromised.


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Attaching a Wifi Antenna

Written on February 27, 2014 by Brett Nordquist

At Puget Systems we offer a number of motherboards, some of which include wireless networking capabilities. This is often referred to as 802.11 A/B/G/N or AC.


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Data Migration with Intel SSDs

Written on August 15, 2013 by Micah Musick

A short support guide on how to clone your hard drive to a new Intel SSD using the Intel Data Migration Software


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Sharing Made Easy With Windows HomeGroup

Written on August 12, 2013 by Brett Nordquist

Networking two more more PCs can be one of the most frustrating tasks of ownership. For years, many users emailed documents back and forth to themselves because getting to computers networked together was so cumbersome. Microsoft must have been listening to frustrated customers because they released a nifty feature called HomeGroup that allows a group of PC connected to a home network to share pictures, videos, documents, music and printers with other people in your HomeGroup.


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Backup Options Included With Windows 7

Written on July 21, 2013 by Brett Nordquist

Microsoft Windows includes a number of built in backup options, and there are a lot of free and commercial backup utilities available as well. Add in dozens of various online backup services, and itís no wonder why many people are confused about which option best suits their their needs.


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Save Time With Ninite App Installer

Written on July 16, 2013 by Brett Nordquist

One of the most time consuming parts of purchasing a new computer is installing all your programs. Itís not always easy to remember what programs you had installed, but one trick I've used on Windows is to open Control Panel, click on Uninstall or Change a Program, maximize the windows and take a screenshot that shows a list of all installed programs.


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Migrating Data From Old to New PC

Written on July 14, 2013 by Brett Nordquist

The excitement that comes from taking delivery of a new computer can be quickly tempered when faced with the task of reinstalling programs and moving all your files from the old PC to the new model. Iíve setup half a dozen new computers of my own and understand how overwhelming it can be. There are some tasks that havenít change much over time, but others are much easier today due to new products and increased internet speeds.


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Puget B550i Component Replacement Guide

Written on April 17, 2013 by Matt Bach

This guide gives step-by-step instructions for removing and installing various components into the Puget B550i laptop. This also applies to the Sager NP2252 as well as the Pro-Star/Clevo W25AEU.


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THX TruStudio Pro on Puget Traverse Laptops

Written on April 13, 2013 by William George

Many of our laptops come with software for optimizing the way the built-in speaker sound. However, this software - at its default settings - can negatively affect the way audio sound over headphone or external speakers. This article talks about why we use it, and how to resolve any negative impact it is having on your use of other audio output devices.


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Puget V752i/V552i Component Replacement Guide

Written on April 12, 2013 by Matt Bach

This guide gives step-by-step instructions for removing and installing various components into the Puget V752i and V552i laptop. This also applies to the Sager NP6350 and NP6370 as well as the Pro-Star/Clevo W350ETQ and W370ET.


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Moving Windows 7/8 Libraries

Written on February 11, 2013 by Matt Bach

Libraries in Windows 7 and Windows 8 are a great way to organize your data, but sometimes you will want to change the default location for the libraries. There are two methods to do so, both of which we will show in this article.


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Windows 8 User Settings

Written on October 24, 2012 by Matt Bach

Changing account settings and adding new users is something that has to be done on any computer system, and unfortunately Windows 8 makes the process a bit more complicated than previous operating systems. In Windows 8 there are now two different ways to change and add user settings, each of which allows different settings to be changed.


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Solid State Drives: Tips for Reducing Used Capacity

Written on January 23, 2012 by William George

When using a solid-state drive capacity is at a premium. The things that can be most affected by a SSD's speed - the operating system itself, programs, and important files to be edited - need to have priority. There are a lot of other things that are located on the primary drive (C:) by default, though, so if you find yourself low on disk space here are some things to try!


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Safe Packing Instructions - Antec P193

Written on November 24, 2010 by

A guide to safely packing your P193 computer tower for shipping.


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How to replace the optical bay latch on an Antec ISK300-65 Chassis

Written on May 10, 2010 by

If someone forces open the door on your Puget Echo I system without pushing it in to release the latch, the latch can break. Replacing it is simple if not easy. This guide provides some photos and details that may help.


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Common Problems: No Audio

Written on April 21, 2010 by Christopher Crader

One of the more common support calls is from a customer who is not getting audio when using their computer. While this can be indicative of a bad sound card, in the vast majority of cases it turns out to be a misconfiguration. We've put together this quick guide to walk through some of the more common issues one can run into when the audio goes out.


ResellerRatings.com Testimonial Submission

Written on April 9, 2010 by Richard Millard

As a customer of Puget Systems, the best way you can help us is to give us your feedback and to tell others about us. A great way to do both at the same time is to submit your opinions about us on a public ratings site like Reseller Ratings!


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How to run Memtest86+

Written on April 9, 2010 by

A guide to testing your system's RAM.


Asus Motherboard Internal USB Header Pinouts

Written on April 8, 2010 by

This is just a reference page for Asus Motherboard Internal USB Header pinouts. This should apply to most motherboard's internal USB headers.