Most Popular Guides

Article Thumbnail

Windows 10: What's left on the menu?

Written on August 18, 2016 by Popular

Now that Microsoft has ended the ability to upgrade to windows 10 for free, what options do we have left? Users can purchase the software through many different portals, and many different media types. This article explains the different types, locations and installations of these installs, as well as alternative installation procedures

Article Thumbnail

Installing Windows 10 with a Microsoft Windows 10 USB Key

Written on August 18, 2016 by Popular

This article describes the process of installing and setting up a new clean installation of windows, or an upgrade install from a Pre-made Windows 10 USB key that has been supplied by Microsoft. It also includes information on using the media creation tool for upgrading.

Article Thumbnail

How to Use Restore from the USB Tools & Recovery Drive

Written on November 11, 2015 by Christopher L. Crader Popular

Your Windows 8 or 10 system came with a restore utility built into the Tools thumb drive. It's a great utility, but not entirely straightforward to use. This guide walks you through how to use it.

Article Thumbnail

Malware and Virus Removal Guide

Written on May 28, 2015 by Popular

Here at Puget Systems Support, we find that people have trouble with popups, malware, or viruses from time to time. We have created these two guides to walk you through removing those offenders using free tools available online.

Article Thumbnail

How to restore using Windows 7 System Image Recovery (Restore DVD)

Written on February 17, 2015 by Christopher Crader Popular

This is a guide which shows how to use the System Image Recovery feature of Windows 7 and Windows 8. It's meant to be used with the Restore DVDs we make using the built in imaging utility in Windows.

Article Thumbnail

Overclocking Failed Errors

Written on August 6, 2012 by Christopher Crader Popular

Overclocking Failed is a common error message given by Asus motherboards. This error message is misleading and scary. Luckily, the fix is actually pretty quick and easy!

Article Thumbnail

Computer does not turn on

Written on May 26, 2011 by Popular

This troubleshooting guide will help you to fix the most common problems that keep your computer from turning on. Answer each question carefully, even though the questions are very simple in the beginning!

Recent Guides

Article Thumbnail

Samsung Secure Erase

Written on May 10, 2017 by Chad Warmenhoven

Would you like to securely erase your Samsung SSD? Well good news, Samsung offers a great utility to help you do exactly that. This article will guide you through the process of erasing your SSD quickly and securely.

Article Thumbnail

Samsung Magician update

Written on May 5, 2017 by Chad Warmenhoven

Are you seeing a popup asking to update your Samsung Magician software? Here you will find a guide for installing the latest update.

Article Thumbnail

Updating your Intel SSD firmware

Written on April 15, 2017 by Chad Warmenhoven

This article describes the process of updating the Intel SSD Firmware using Intels Firmware Update Tool (FUT).

Article Thumbnail

How to Activate Windows 10

Written on October 26, 2016 by Alicia Menson

Once you get your new system, if you miss the window of opportunity to 'auto activate' your Windows 10 operating system, this article will help you when manually activate your OS or if you are having problems when entering your product key.

Article Thumbnail

Are You Running out of Drive Space? Here are Ways to Free it up.

Written on September 12, 2016 by Alicia Menson

Hard drive space can really fill up quickly; especially if you have a laptop because they tend to come with smaller SSD's. If if you have a desktop most of the time you don't know how it filled up so fast or what is in there, taking up your gigabytes.

Article Thumbnail

How to Install and Clone Your New Samsung or Intel SSD

Written on June 23, 2016 by

This video will show you how to temporarily install a new primary Samsung or Intel SSD to then clone over the data from your current primary drive and replace it.

Article Thumbnail

Windows 10 Sleep Cycle Freezing With Intel 7260 Installed

Written on June 3, 2016 by

We are aware that many of you have been having issues with your Windows 10 system failing to transition into sleep mode. After a lengthy investigation we have found a solution for those users with a Intel 7260 Wifi card installed.

Article Thumbnail

Windows 10 Upgrade Woes

Written on May 24, 2016 by Christopher Lee Crader

This article discusses the recent problems with Microsoft more or less forcing Windows 10 upgrades.

Article Thumbnail

How to disable Sleep Mode or Hibernation

Written on April 26, 2016 by

We have seen a few problems with Sleep Mode and Hibernation in Windows 10, so I wanted to write this article to explain how to turn either of them off in case you would rather not use them.

Article Thumbnail

Taking Ownership of a File

Written on April 13, 2016 by Christopher Lee Crader

This article covers taking ownership of a file and changing the permissions so that you can modify, delete, or move the file. It includes a video showing the process for this.

Article Thumbnail

Replacing the optical drive dust cover on the Silverstone SG10 Chassis

Written on March 14, 2016 by Scott Denoff

This guide shows how to replace the optical drive dust cover on the Silverstone SG10 Chassis.

Article Thumbnail

Troubleshooting Sound Issues

Written on March 1, 2016 by

From time-to-time, we hear of customers running into issues getting sound to play through devices attached to their systems. These issues can present themselves when you first unbox your Puget System or can occur later on down the road. Here are some suggestions for resolving your sound issues.

Article Thumbnail

Updating Your Asus Motherboard BIOS

Written on February 29, 2016 by Christopher L. Crader

This guide shows how to update your system BIOS. It's specifically written for the Asus motherboards Puget Systems uses, though it should apply well to most Asrock boards.

Article Thumbnail

Saving the Windows System Event Viewer Log

Written on January 20, 2016 by Christopher Lee Crader

This guide discusses how to save the System Event Viewer log in Windows 7 and Windows 10 for use in troubleshooting.

Article Thumbnail

Installing Windows from Scratch

Written on December 2, 2015 by Christopher L. Crader

This article covers the process of installing Windows. It's specifically targeting Windows 10, but also covers installation for Windows 7 and 8, as they use the same installer.

Article Thumbnail

How to Switch to Internet Explorer from Microsoft Edge

Written on November 4, 2015 by Christopher Crader

This article explains what Microsoft Edge is and shows how to switch to Internet Explorer if you prefer it.

Article Thumbnail

Windows 10 Upgrade Blocking

Written on September 30, 2015 by

Here at Puget Systems, there has been a lot of talk about the free Windows 10 upgrade process available to users of Windows 7 and Windows 8.1. But if you are going to be sticking with your existing Windows installation, this will help you to disable the notifications and pop ups and try to prevent the upgrade.

Article Thumbnail

Black Screens, Cursors and Phantom Monitors

Written on September 4, 2015 by

Here you are, Windows 10 bound and excited for your new OS. Suddenly, you're greeted with... Nothing? This is a fairly common occurrence on computers that have taken the complimentary upgrade.