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Read this article at https://www.pugetsystems.com/guides/1094
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Restoring Windows on a Puget System (2018 Or Later)

Written on January 11, 2018 by Nick Krader Popular

This guide covers how to restore Windows - and the drive it is installed on - to factory conditions, for Puget Systems computers built in 2018 or later. Methods are included for both systems that can boot into Windows and those which cannot. Please note that following these instructions will wipe all data on the primary drive, so back up any data you care about before proceeding!


Read this article at https://www.pugetsystems.com/guides/1092
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Meltdown and Spectre

Written on January 6, 2018 by Ben Nelson Popular

UPDATED 1/30/18 While the mystery of the new leaked vulnerabilities causes an uproar across the internet, Puget Systems answers popular questions and discusses what is known about each discovery, the cautions to be taken, what fixes have been released, and the impact you could see on your hardware.


Read this article at https://www.pugetsystems.com/guides/1067
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So You Want To Update Your BIOS?

Written on November 3, 2017 by Samyntha Hubbard Popular

We often get inquiries here in our Support department on whether or not to update motherboard BIOS. This article has been created to offer a short history lesson on what the BIOS actually are, to help users understand our viewpoint on whether or not updating the BIOS is a good idea and to provided step-by-step instruction on how to perform BIOS updates (when necessary) on some of our most commonly used boards.


Read this article at https://www.pugetsystems.com/guides/841
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Installing Windows 10 with a Microsoft Windows 10 USB Key

Written on August 18, 2016 by Popular

This article describes the process of installing and setting up a new clean installation of windows, or an upgrade install from a Pre-made Windows 10 USB key that has been supplied by Microsoft. It also includes information on using the media creation tool for upgrading.


Read this article at https://www.pugetsystems.com/guides/730
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How to Use Restore from the USB Tools & Recovery Drive

Written on November 11, 2015 by Popular

Your Windows 8 or 10 system came with a restore utility built into the Tools thumb drive. It's a great utility, but not entirely straightforward to use. This guide walks you through how to use it.


Read this article at https://www.pugetsystems.com/guides/80
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Overclocking Failed Errors

Written on August 6, 2012 by Popular

Overclocking Failed is a common error message given by Asus motherboards. This error message is misleading and scary. Luckily, the fix is actually pretty quick and easy!


Read this article at https://www.pugetsystems.com/guides/655
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Computer does not turn on

Written on May 26, 2011 by Popular

This troubleshooting guide will help you to fix the most common problems that keep your computer from turning on. Answer each question carefully, even though the questions are very simple in the beginning!


Recent Guides

Read this article at https://www.pugetsystems.com/guides/1113
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Is Your Computer Not Waking from Sleep?

Written on February 7, 2018 by Geno Rosario

We're seeing many reports of sleep issues that can often be resolved quickly if you know where to look.


Read this article at https://www.pugetsystems.com/guides/1104
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Linux hardware identification tools - now with more GUI

Written on February 1, 2018 by Chad Warmenhoven

We all utilize hash commands (terminal) for a number of functions in Linux but you know, sometimes it's nice to have a GUI. This is the first in a series of posts that will provide some useful GUI based tools for your Linux environment. I felt the best place to start was with hardware information collection.


Read this article at https://www.pugetsystems.com/guides/1100
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Puget Out of Box Experience - Windows 10

Written on January 25, 2018 by Samyntha Hubbard

Up until late December 2017, the way we installed operating systems here at Puget required us to to fully configure Windows and set up a user account for our customers, preventing end users from selecting the options and user name they might really want. It did have some added benefits, like allowing us to install requested software, but the process was inefficient and time consuming. Sparing you the grueling details, we have now moved to a much more refined and efficient process that allows you, the end user, to configure and set up Windows just the way you would like! This is excellent news! However, we also understand that opening up the box and booting the system up to a Windows setup screen can be somewhat daunting. I have created this guide to walk you through the process and offer advice along the way. I hope you enjoy!


Read this article at https://www.pugetsystems.com/guides/1088
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Did Windows 10 suddenly turn black & white?

Written on December 28, 2017 by Geno Rosario

Microsoft decided to add a shortcut for Color Filters, and they may be a little too close to a command you use frequently....


Read this article at https://www.pugetsystems.com/guides/1079
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How to choose a UPS backup

Written on December 7, 2017 by

An uninterruptible power supply, also called a UPS system or UPS battery back up, protects connected equipment from power problems and provides battery backup power during outages. Some UPS systems also regulate abnormal voltages.


Read this article at https://www.pugetsystems.com/guides/1078
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How To Prevent The Intel Turbo Boost Max 3.0 Software From Launching On Startup

Written on December 4, 2017 by Samyntha Hubbard

We have had a number of customers report that after installing recent Windows updates, they are now seeing a pop up for the Intel Turbo Boost Max Technology 3.0 software on each boot of their system. This article will guide you through how to disable the software from launching, shall you wish to do so.


Read this article at https://www.pugetsystems.com/guides/1035
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Creating and Restoring Full Disk Images

Written on December 1, 2017 by Nick Krader

How to backup a whole drive to an image file and then restore that image at a later time.


Read this article at https://www.pugetsystems.com/guides/1073
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HTC Vive Compositor Error

Written on November 24, 2017 by Ben Nelson

In this article I will share my experience of getting a disruptive VR error when setting up an HTC Vive for a family VR event. The VR issue I experienced was "Compositor is not fullscreen". This article will cover why the issue occurs and the troubleshooting to do to find a solution.


Read this article at https://www.pugetsystems.com/guides/1074
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Intel Security Flaw - Severe - ASUS, Gigabyte & ASRock fixes identified

Written on November 22, 2017 by Chad Warmenhoven

As you may be aware, Intel recently released a statement regarding vulnerability of numerous current and past generation Intel chipsets.


Read this article at https://www.pugetsystems.com/guides/1071
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Coming from MacOS? Your Shortcuts Will Not Change Much

Written on November 16, 2017 by Geno Rosario

As more people switch from Mac to Windows, we're seeing increased amounts of questions on how to use basic shortcut keys in Windows.


Read this article at https://www.pugetsystems.com/guides/1069
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TPM Firmware update

Written on November 9, 2017 by Chad Warmenhoven

We are seeing an issue surrounding current TPM modules and numerous motherboard manufacturers including ASUS, ASRock and Gigabyte.


Read this article at https://www.pugetsystems.com/guides/1042
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WHEA_UNCORRECTABLE_ERROR on Gigabyte x299 and Skylake-X [SOLVED]

Written on September 21, 2017 by Chad Warmenhoven

We are currently researching a fix for the WHEA_UNCORRECTABLE_ERROR when using Adobe software on an Gigabyte x299 and Skylake-X processors.


Read this article at https://www.pugetsystems.com/guides/1028
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SG10 HDD and SSD install

Written on September 8, 2017 by Chad Warmenhoven

Do you have an SG10? Do you want more storage space or a backup drive? This article and video will guide you through the process of installing additional SSDs and HDDs in your SG10 Puget System case.


Read this article at https://www.pugetsystems.com/guides/1027
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Swapping Drives in Fractal R5 Case

Written on September 8, 2017 by Ben Nelson

In this article Puget Systems goes over how to replace a faulty HDD or SSD in a Fractal R5 case. It also includes information on how to add a drive to the drive rack and explains basic storage practices.


Read this article at https://www.pugetsystems.com/guides/1022
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How to find out if your drive is failing

Written on September 5, 2017 by Ben Nelson

At Puget Systems, we use a couple free drive diagnostic tools to tell us if there are issues with solid state drives and hard disk drives. Some of the programs that will be summarized include disk error checking tool, Samsung Magician, and Crystal Disk Info.


Read this article at https://www.pugetsystems.com/guides/1008
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How to enable Network Discovery and configure sharing options in Windows 10.

Written on September 1, 2017 by

Network Discovery in the Windows operating system is a network setting. In this setting you can set whether or not other computers on the network can communicate with connected devices and systems.. If Network Discovery is enabled, sharing files and printers over a network becomes easier.


Read this article at https://www.pugetsystems.com/guides/999
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Windows Update Fix: Gigabyte X99 + Intel Chipset

Written on August 7, 2017 by Geno Rosario

Having issues with updating to Windows Update 1703? Are you on a Gigabyte X99 Motherboard? Try this workaround.


Read this article at https://www.pugetsystems.com/guides/990
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Windows 10 reset

Written on July 27, 2017 by Chad Warmenhoven

Are you interested in a clean install of Windows 10? Or maybe you just want to improve system performance and reliability but retain files and folders? This guide will simplify the Windows 10 reset process to help get your system back on track. Please make sure your data is sufficiently backed up before hand!