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Picuture of Jeff Stubbers

Jeff Stubbers

mr. customer service

Email:
Phone: (425) 458-0273 x1

Jeff is awesome.
This is all we know.
He's awesome, and mysterious.

HOMETOWN:
Seattle, WA


Jeff Stubbers' Recent Comments:

  • Samsung 27-inch S27H850QFN QHD Monitor picture
    Jeff Stubbers (Mr. Customer Service) Says:
    This monitor provides a very nice 2560x1440 resolution. This means you have more screen real estate to work with - allowing more side by side programs to be displayed. This monitor offers USB Type-C, HDMI, and DisplayPort inputs. This also has a DisplayPort output to allow you to daisy chain monitors when this Primary monitor is connecting through DisplayPort to your system.

    This monitor does not come with built-in speakers, so if you would like speakers, please be sure to get those separately.

    This monitor comes with:
    (1) USB Type-C cable
    (1) HDMI cable
    (1) DisplayPort cable
    (1) Mini DisplayPort to DisplayPort adapter
  • Antec ISK 110 VESA U3 picture
    Jeff Stubbers (Mr. Customer Service) Says:
    This is a great small form factor case that we use in our Puget Echo configuration. This comes with a mount that fits VESA 50mm, 75mm, and 100mm, so you can mount this on a wall, or back of a monitor if you like. This case does not have enough room for an internal optical drive.
  • Samsung 31.5-inch U32E850R UHD Monitor picture
    Jeff Stubbers (Mr. Customer Service) Says:
    This is an impressive monitor! The 3840x2160 screen resolution of this monitor has 4x the pixels of a Full HD 1920x1080 resolution monitor, which provides a lot of work-space, allowing several programs windows to run side by side without overlapping. I have no hesitation recommending this monitor, it is awesome!

    This monitor does not come with built-in speakers, so if you would like speakers, please be sure to get those separately.

    This monitor comes with:
    (1) Mini DisplayPort to DisplayPort cable
    (1) HDMI 2.0 cable
    (1) USB 3.0 cable

  • Automatic Backup and Restore Set-up picture
    Jeff Stubbers (Mr. Customer Service) Says:
    A complete disc image of your C: drive copied to your backup drive, but is only created the first time we initially setup the backup at our facilities. After that, by default the backup and restore program will just backup the Windows libraries (Documents, Music, Videos, Pictures folders) once a week. By default these Windows libraries would be backed up every Sunday at 7PM, however the end user can change this through the backup software whenever they wish. If the system is not powered up at the time the backup is supposed to be performed, the backup will be performed the next time the end user powers up their system.

    Other internal drives, files or folders can be included in the weekly backup by the end user through the backup software if they wish, and the end user can perform complete disc images on the fly anytime the user wishes.
  • EVGA X299 Micro picture
    Jeff Stubbers (Mr. Customer Service) Says:
    This is an excellent MicroATX motherboard. This means it is a bit smaller than standard ATX motherboards so it can fit in a smaller case. However, this also means that it has a few less PCI-E expansion slots. So if you would like the capability to add more expansion cards (Firewire card, USB, RAID controller, or additional video cards) in the future, you may want to consider a standard ATX motherboard instead. The Gigabyte X299 AORUS 7 ATX motherboard also has 8 RAM slots for extra RAM expansion in the future, vs. 4 RAM slots on this motherboard.
  • NVIDIA GeForce GTX 1080 8GB picture
    Jeff Stubbers (Mr. Customer Service) Says:
    The GTX 1080 is a great graphics card, and offers support for (4) monitors with its (1) DVI, (1) HDMI, & (3) DisplayPort outputs. If you have the option, I would recommend using the DisplayPort outputs as it is the highest-end connection type.
  • Corsair Hydro Series H60 CPU Cooler (Rev. 2) picture
    Jeff Stubbers (Mr. Customer Service) Says:
    This is a very nice self-contained, fully-sealed liquid cooled CPU cooler. These have been very reliable, and is the go-to choice when you plan to overclock your processor. If you are not overclocking, then I would recommend the air-cooled CPU cooler option which will be more quiet and have less moving parts that may potentially fail.
  • Fractal Design Define R5 White w/ Window picture
    Jeff Stubbers (Mr. Customer Service) Says:
    This is a very nice case. It offers good cooling, several internal hard drive bays, along with built-in sound dampening material. This case is a couple inches shorter than most full towers, so if you are height restricted for your system, this may be a better option to consider. A downside to this case is that it has no 3.5" external bay, and just two 5.25" (DVD) bay. So if you would like to use a 3.5" media card reader, it will need to be placed in one of the two 5.25" bays, leaving just one 5.25" bay for a single optical drive. If you don't need or care for the side-panel window, consider the non-windowed Fractal Design Define R5 version, which will provide more sound dampening, and is the default case type in our Puget Serenity Professional.
  • Fractal Design Define R5 Titanium w/ Window picture
    Jeff Stubbers (Mr. Customer Service) Says:
    This is a very nice case. It offers good cooling, several internal hard drive bays, along with built-in sound dampening material. This case is a couple inches shorter than most full towers, so if you are height restricted for your system, this may be a better option to consider. A downside to this case is that it has no 3.5" external bay, and just two 5.25" (DVD) bay. So if you would like to use a 3.5" media card reader, it will need to be placed in one of the two 5.25" bays, leaving just one 5.25" bay for a single optical drive. If you don't need or care for the side-panel window, consider the non-windowed Fractal Design Define R5 version, which will provide more sound dampening, and is the default case in our Puget Serenity Professional.

    *This case gets plenty of cooling when the front door is closed. There are vents to left and right of the door designed to allow enough air in with the front door closed, and that air still gets filtered to stop the majority of dust from getting inside the system.
  • Western Digital My Book Live Duo 12TB picture
    Jeff Stubbers (Mr. Customer Service) Says:
    The capacity capabilities on these devices keep increasing. It is nice that this MyBook can be setup in Either 12TB RAID 0 (Striped), 6TB RAID 1 (Mirrored), or 12TB JBOD.

    The My Book Live Duo has (2) USB 3.0 ports, so you can connect to (2) devices or systems at once, which can be handy if you want to back up files from multiple systems.

    This is also user serviceable, so you have access to remove/replace drives to expand capacity with just a push of a button.